Canon IR-8500 Jam Problem

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  • impaqsol
    Technician
    • Jun 2009
    • 87

    #16
    yes the copies exit by itself.

    Comment

    • 20YRSEXP
      Trusted Tech

      250+ Posts
      • Oct 2008
      • 281

      #17
      If that is the case it is in the tray assembly. I think we can all agree on that. It is not seeing the paper leave the sensor, but you said you replaced it. Make sure the spring has enough bounce back, it may need an extra wrap. Cut wire ties from the sensor to the tray one connector and massage the wires to smooth out the damage done by the wire ties. It sounds like a DC Con, but if it moves with the tray assembly that can't be right. Also closely check the rear connector for small scraps of paper.
      Is the glass half full or half empty? I say neither. The glass is obviously full, full of potential. The potential to hold more water or the potential to quench a thirst. Life is all about how you see it.

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      • 20YRSEXP
        Trusted Tech

        250+ Posts
        • Oct 2008
        • 281

        #18
        Aslo try a two sided copy and see if it jams. If the pasges are supposed to be going face down and they are exiting face up then the solenoid or gate that turn the page down toward the duplex tray are not working properly. The solenoid arm can break, or warp and rub against the frame. The solenoid can go bad or the gate could be broken or sticking.
        Is the glass half full or half empty? I say neither. The glass is obviously full, full of potential. The potential to hold more water or the potential to quench a thirst. Life is all about how you see it.

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        • impaqsol
          Technician
          • Jun 2009
          • 87

          #19
          Canon IR-8500 Jam Problem

          ok will try that and keep you guys inform.

          Thanks alot for all your help guys.

          Comment

          • T6895
            Technician
            • Jan 2007
            • 33

            #20
            check the sensor right after the lower fuser. It can become unplugged sometimes if yiu are changing the lower . Also chck the spring on the arm itself it can come off.

            Comment

            • mrfixit51
              Lead Service Technician

              1,000+ Posts
              • Oct 2008
              • 1975

              #21
              Just a random thought here...

              How about paper stuck in the mating connectors from the fixing feeder frame to the body?...
              "Once a King, always a King, but once a Knight is enough!"

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