yes the copies exit by itself.
Canon IR-8500 Jam Problem
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If that is the case it is in the tray assembly. I think we can all agree on that. It is not seeing the paper leave the sensor, but you said you replaced it. Make sure the spring has enough bounce back, it may need an extra wrap. Cut wire ties from the sensor to the tray one connector and massage the wires to smooth out the damage done by the wire ties. It sounds like a DC Con, but if it moves with the tray assembly that can't be right. Also closely check the rear connector for small scraps of paper.Is the glass half full or half empty? I say neither. The glass is obviously full, full of potential. The potential to hold more water or the potential to quench a thirst. Life is all about how you see it.Comment
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Aslo try a two sided copy and see if it jams. If the pasges are supposed to be going face down and they are exiting face up then the solenoid or gate that turn the page down toward the duplex tray are not working properly. The solenoid arm can break, or warp and rub against the frame. The solenoid can go bad or the gate could be broken or sticking.Is the glass half full or half empty? I say neither. The glass is obviously full, full of potential. The potential to hold more water or the potential to quench a thirst. Life is all about how you see it.Comment
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