If you have 10 million copies you might want to change the block and cable that goes to the HVT. It's the one on the back frame that the T/S assembly plugs into. At 10 Mil it could be shorting out. I think the number is FH2-6807-000. At that copy count you could have a lot of issues. And lowering the wires could help, you could also try lowering the charge in service mode.
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Is the glass half full or half empty? I say neither. The glass is obviously full, full of potential. The potential to hold more water or the potential to quench a thirst. Life is all about how you see it. -
Hi I just Cleaned Patently. The problem gone.Comment
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Like I tell my guys. Clean the machine before you do anything. If you had cleaned it patently before you decide to look for help you would have saved your customer and everyone trying to help you a lot of time. Don't look for the quick easy answer some one might have when the easy answer is in your hands. re-read the post and look what you went thru. I know the machine can be a little complicated at times but anyone can clean. Like I learned a long time ago, a little thing called the KISS rule.
Keep
It
Simple
Stupid (no thats not an insult, it just fits the saying)
Is the glass half full or half empty? I say neither. The glass is obviously full, full of potential. The potential to hold more water or the potential to quench a thirst. Life is all about how you see it.Comment
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No man its problem with the Extreme temperature of the climate here. Now the raining its started so i think the problem is not happening. Because i got the similar problem in summer for couple of days where the copies have block of white patches and got error 69. Sine i busy in some other work i did not care about it after a week the problem gone. I am not sure about the temperature is causing the problem.But i want to wait until a hot day is arrived and the problem is happening due to it.Comment
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Humidity is and has always been an issue with copiers. Whether it is affecting the charges or damping the paper. But I stand by what I said a thorough cleaning is always important and anyone with two hands can do it. There are several adjustments in service mode that can help with enviromental problems. I would get ahold of a manual and read thru them and experiment with them to see what works best in your area. That is unfortunately something that would be very difficult to do over the internet. Before you make any changes make sure you note down what they were originally so you can always put them back. It may not be a bad idea to reset to factory default and go from there.Is the glass half full or half empty? I say neither. The glass is obviously full, full of potential. The potential to hold more water or the potential to quench a thirst. Life is all about how you see it.Comment
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I think the problem stems from the code you mentined E069 !! solve that issue and i think the copy problem will go away ... fuser bias and or a dirty t/s assy check the lower fuser roller bearings that rust/dust migrates to the t/s assy frequently causes E069's when duplexingComment
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No Andy, I think the problem stems from his inexperience with the machine. He cleaned it and the problem went away. He says when it gets humid he gets light areas. Now that doesn't mean you're wrong, but I think he needs to determine exactly what is happening when. If he is getting e-069 regardless of the weather he needs to tell us that. Troubleshooting and E-069 is a lot easier than guessing if it is paper/weather/machine. Collect, clarify and coomunicate. Understanding what is happening and clearly communicating the problem would go a long way in helping him.Is the glass half full or half empty? I say neither. The glass is obviously full, full of potential. The potential to hold more water or the potential to quench a thirst. Life is all about how you see it.Comment
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