iR 5000i Display prolbem

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  • mata
    Technician
    • Mar 2009
    • 46

    #1

    iR 5000i Display prolbem

    Is there any way to calibrate touch screen. It dislocates buttons a litlle at bottom of the screen and grows to the top sa I can't even walk thru service menu. Limited only to DISPLAY window.

    tnx
  • mrfixit51
    Lead Service Technician

    1,000+ Posts
    • Oct 2008
    • 1975

    #2
    Originally posted by mata
    Is there any way to calibrate touch screen. It dislocates buttons a litlle at bottom of the screen and grows to the top sa I can't even walk thru service menu. Limited only to DISPLAY window.

    tnx
    Service Mode>Copier>Function>Panel>Touchkey

    It presents 9 targets to "bullseye" the panel back to usability,,, I had to do this a couple of months back to one of mine. I had to use a stylus initially as the calibration was off considerably...
    "Once a King, always a King, but once a Knight is enough!"

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    • mata
      Technician
      • Mar 2009
      • 46

      #3
      I can't touch FUNCTION button...

      Comment

      • mrfixit51
        Lead Service Technician

        1,000+ Posts
        • Oct 2008
        • 1975

        #4
        Originally posted by mata
        I can't touch FUNCTION button...
        Even with a stylus pen,, at the top of the display? If not, you will need a replacement operators panel,, if you want to be able to utilyze service mode. There is no other way to get into the Touchkey adjustment except thru the process I outlined for you...
        "Once a King, always a King, but once a Knight is enough!"

        Comment

        • Brian8506
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2009
          • 1664

          #5
          I've had the same problem. If it's off by too much you need to replace the lcd.

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