Canon service support tool

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  • koky5500

    #61
    Originally posted by bnmand
    You can't use a network card with the SST (at least for some of the really important things) even if you have it on the IR2200 series (consists of 2200,2800 and 3300).

    Is there an option in SST 4.11E to use bi-centronics instead of network? You can use that with an IEEE1284 (aka bi-centronics) parallel cable. Make sure your computer's parallel port is configured for ECP support in the BIOS (usually you can access this by pressing a button such as F10 soon after you switch on the machine), and in the device manager settings for the parallel port.

    If you wish to use a USB port you need to have a nethawk cable (special usb-to-parallel cable) and to install the nethawk driver on your computer.
    dear bnmand i tray this but i think i have a problem with the ir 2200 system software file what i have so can i ask u to send for me the ir2200.ift file please that i can tray it. my email is koky5600@yahoo.com
    Thank you in advance

    Comment

    • yourownfree
      Trusted Tech

      250+ Posts
      • Dec 2007
      • 474

      #62
      u need to use a usb to parallel using the nethawk driver or parallel cable ieee1284 for the 2200,3300 series. there is no fixed IP.

      Comment

      • Racker

        #63
        Originally posted by yourownfree
        gentlemen for now go here for v.3.35 sst
        password "yourownfree" your welcome

        and sst manual
        Could I get the password for this download. I have version 4.11 but it has a problem and will not connect to my iR 2200 copy machine.

        Thank you.

        Comment

        • haydar64

          #64
          Originally posted by Racker
          Could I get the password for this download. I have version 4.11 but it has a problem and will not connect to my iR 2200 copy machine.

          Thank you.

          check your PM

          Comment

          • olaf

            #65
            Help please

            Hi guys,

            First off, I am very impressed with the amount of information available on this forum I spent hours looking for some information to help me resolve my problem, and here it is!
            I have an IR2200 and want to turn it into a network printer. Just installed the network kit and now, I guess I have to do something in the service mode to make it work. the N Boot is installed, I believe it is 26.44N, but unfortunatelly the PS/PCL setting shows --. Do I need the sst software to upload this stuff? If yes, would someone be so kind and email me the sst software and point me in the right direction where I could get the PS/PCL software in the first place?

            olaflis@gmail.com

            Thank you very much!
            olaf

            Comment

            • bnmand
              Trusted Tech

              250+ Posts
              • Sep 2008
              • 383

              #66
              Originally posted by olaf
              Hi guys,

              First off, I am very impressed with the amount of information available on this forum I spent hours looking for some information to help me resolve my problem, and here it is!
              I have an IR2200 and want to turn it into a network printer. Just installed the network kit and now, I guess I have to do something in the service mode to make it work. the N Boot is installed, I believe it is 26.44N, but unfortunatelly the PS/PCL setting shows --. Do I need the sst software to upload this stuff? If yes, would someone be so kind and email me the sst software and point me in the right direction where I could get the PS/PCL software in the first place?

              olaflis@gmail.com

              Thank you very much!
              olaf
              You need SST and the networked system firmware for the copier. IR2200s ship without the PS/PCL installed on the machine. This is so that if you want to get a network kit, a tech has to make a visit to make it work. Canon could have just made the networked firmware and put network boot roms in all the copiers so all you needed to network it was to install the NIC, but they didn't. If you wish to use your copier as a printer you need to install the networked firmware using SST. Installing the network firmware should put the PS/PCL drivers on the copier if done properly. Then you can either hook up a parallel cable to your pc or install a NIC and connect the copier to your network, making the appropriate setting changes on the copier e.g. IP address, subnet mask.

              Once you've got the firmware installed on the copier, you will need the computer drivers for the copier freely available from canon e.g. the Canon USA website to install on your computer as the drivers are not included with Windows. Set up the printer on your print server and share it with the rest of your network or set it up individually on each machine if you prefer.
              Last edited by bnmand; 06-03-2009, 09:54 AM.

              Comment

              • olaf

                #67
                Hi bnmand,

                What can I say, with your help it's working now!

                Thank you very much!!!

                Olaf

                Comment

                • maetsuen
                  Technician
                  • Jun 2009
                  • 19

                  #68
                  gentlemen for now go here for v.3.35 sst
                  password "yourownfree" your welcome

                  and sst manual



                  Originally posted by Racker
                  Could I get the password for this download. I have version 4.11 but it has a problem and will not connect to my iR 2200 copy machine.

                  Thank you.
                  Sir, the password seems to be not working.
                  Could you please send me the correct password.
                  My e-mail is revilo_jr@yahoo.com

                  I have a Canon IR3530 and the hard disk has errors because of a recent electricity fluctuation. So I will replace the hard disk with a new one and I really need this software.

                  On a working IR3530 with no problem whatsoever I have tried to remove the hard disk and thought of copying its files to my laptop them pasting the same files to a new hard disk. But to my surprise I could not access the hard disk of the working unit 3530, all I get is four partitions and when I try to get in the partition it say the drive is not formatted. Is this normal sir?

                  Could you please instruct on the proper way of replacing the hard disk.

                  Thanks in advance sir.

                  Comment

                  • maetsuen
                    Technician
                    • Jun 2009
                    • 19

                    #69
                    anyone?

                    Comment

                    • ahmad-muh2002

                      #70
                      Originally posted by T6895
                      I have the latest N.A.V.I. service support tool on cd and will send it to you if you still need it.
                      Iam very glad form you to send the latest N.A.V.I to my e-mail
                      ahmad_muh2002@yahoo.com
                      thanks alot

                      Comment

                      • ahmad-muh2002

                        #71
                        Originally posted by ahmad-muh2002
                        Iam very glad form you to send the latest N.A.V.I to my e-mail
                        ahmad_muh2002@yahoo.com
                        thanks alot
                        thanks

                        Comment

                        • Vatta

                          #72
                          Hi! Can anybody send me the Canon's SST tool? I need it for read out the shutter counter of my DSLR cam. Thank you! vatta@citromail.hu

                          Comment

                          • davidj7
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Jan 2009
                            • 1107

                            #73
                            should we set some minimum standards here .he he . especially if SST is to be used on a digital SLR camera
                            a machine is only as good as your tech : source:screwtape ; the scary one

                            Comment

                            • Ryan1

                              #74
                              canon mf 6560 error code 7701

                              need sst for canon mf 6560, any help will do, i appreciate the help

                              Thank you

                              Comment

                              • mul_fi

                                #75
                                Ir3300 problems

                                Hi, is there anyone who can help me with my problems ? Got hard disk problems, error code something about 062-0003.
                                If I am to buy new hard disk, is there anything else I should do to make this machine works ? I heard about sst and firmware, but from previous thread, I can't figure out the password for site download.
                                Anyone ?

                                Many thanks.

                                Mulyadi.

                                Comment

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