Canon service support tool

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  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5007

    #466
    Re: Canon service support tool

    No no no "i need" in the first post!

    begging.jpg
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • Geo
      Senior Tech

      500+ Posts
      • Nov 2010
      • 662

      #467
      Re: Canon service support tool

      Hey.. we were all their at some point

      Comment

      • kingpd@businessprints.net
        Senior Tech

        500+ Posts
        • Feb 2008
        • 921

        #468
        Re: Canon service support tool

        See things work ass backwards from logic around here. If you were like me, you had a problem, and needed a solution on a machine. So you google searched and wound up on copytechnet looking for help only to find a lot of people not wanting to give it right away. So right now you are a "needer" rather than a "giver."

        But basically the "needers" are what drive this site because if most people didn't have a need then they'd never have found or bothered looking for or stumbling upon this site. So you're supposed to somehow forget about your technical issue for a while or hope someone will help you...all the while your problem is still a problem.

        BTW, out of all the forums I belong too, this is the only one like it. All others allow the free flow of information whereas this one at times is akin to communist china.

        Comment

        • kingpd@businessprints.net
          Senior Tech

          500+ Posts
          • Feb 2008
          • 921

          #469
          Re: Canon service support tool

          I didn't get the feeling that the poster felt he was entitled to something. He's desperate and asking for help.

          I took a look at your posts and all you ever do is peddle other peoples copyrighted and patented works for your gain or run people down into the ground.

          How long are you going to use the excuse I am holy-er than thou because I pay to advertise on the site? Obviously you don't pay enough if they need donations all the time or maybe you cause too many people to leave the site so advertising revenues are down.

          Congratulations, you support copytechnet with your illegally illgotten gains. It will be funny when the feds shut down copytechnet like they do sites like napster and kazaa; or bring you and the site administrators up on RICO charges.

          Originally posted by manuals4you
          Yet another 1st time poster begging for something, like it's owed to him.

          Comment

          • Geo
            Senior Tech

            500+ Posts
            • Nov 2010
            • 662

            #470
            Re: Canon service support tool

            Originally posted by manuals4you
            Yet another 1st time poster begging for something, like it's owed to him.
            Is this not a place for techs to get help and to help one another. ?Their are a lot of little guys or independents trying to make ends meet. So what is the problem of someone asking for help?

            Comment

            • kingpd@businessprints.net
              Senior Tech

              500+ Posts
              • Feb 2008
              • 921

              #471
              Re: Canon service support tool

              Oh well there's no problem helping each other, as long as you pay $12.77 for it, which oddly enough used to be $11.77 (I guess everybody is hurting from the economy). ::sarcasm::

              Hell even some of the competing dealers around here will throw you a free bone and some advice every once in a while.

              Originally posted by Geo
              Is this not a place for techs to get help and to help one another. ?Their are a lot of little guys or independents trying to make ends meet. So what is the problem of someone asking for help?

              Comment

              • charm5496
                Service Manager

                Site Contributor
                1,000+ Posts
                • Apr 2008
                • 2387

                #472
                Re: Canon service support tool

                Originally posted by Geo
                Is this not a place for techs to get help and to help one another. ?Their are a lot of little guys or independents trying to make ends meet. So what is the problem of someone asking for help?
                If you are a legit tech running a legit business then you should have a relationship with the manufacturer which gives you access to this information. That is why the manufacturer does not post this information on a public website for all to have. I pay to have access to it....offset my cost for that access then we can go down that road. If not...go away!!!!
                Accidents don't just happen. They must be carelessly planned.

                Comment

                • charm5496
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Apr 2008
                  • 2387

                  #473
                  Re: Canon service support tool

                  Originally posted by kingpd@businessprints.net

                  BTW, out of all the forums I belong too, this is the only one like it. All others allow the free flow of information whereas this one at times is akin to communist china.
                  Hey King. Information is free. It is the exchange of copyrighted material, firmware and proprietary software that is not.
                  Accidents don't just happen. They must be carelessly planned.

                  Comment

                  • kingpd@businessprints.net
                    Senior Tech

                    500+ Posts
                    • Feb 2008
                    • 921

                    #474
                    Re: Canon service support tool

                    I know Charm, but it's the creators of the copyrighted/patented works that get paid, or contracted licensees, not the person that steals them.

                    We are fortunate to get our manufacturer stuff for free but I'm almost positive that in the many pages of legal mumbo that its supposed to be kept confidential.

                    The whole point is, if someone new comes and asks for help someone should show some good will and not be so nasty to them. If the issue is non-techs coming to a site for techs and getting freebies and not paying for it; then the site should be locked down with strict membership criteria. Although I don't see many sites like that, including sites that give out advice and service information on musical instruments, cars, and printing presses.

                    Originally posted by charm5496
                    Hey King. Information is free. It is the exchange of copyrighted material, firmware and proprietary software that is not.

                    Comment

                    • Geo
                      Senior Tech

                      500+ Posts
                      • Nov 2010
                      • 662

                      #475
                      Re: Canon service support tool

                      Originally posted by charm5496
                      If you are a legit tech running a legit business then you should have a relationship with the manufacturer which gives you access to this information. That is why the manufacturer does not post this information on a public website for all to have. I pay to have access to it....offset my cost for that access then we can go down that road. If not...go away!!!!
                      Uhh ...if you want to stay with your thinking then I wonder how much of the copyrighted material (manuals) that are sold on this site have permissions from the manufacturer. All material including tech bulletins are copyrighted and require explicit permissions from the manufacturer.
                      I too pay to have access to information, however not everybody is doing the volume or has the resources to establish a relationship with a manufacture (read that as dealership). As such you can be a "legit tech running a legit business" and be a little guy with just one dealership.
                      So what is so wrong with a "little" guy or independent trying to keep his client and make a buck?
                      If you don't want to help fellow techs in need then perhaps YOU need to go away and keep your comments to yourself!!!!

                      Comment

                      • charm5496
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Apr 2008
                        • 2387

                        #476
                        Re: Canon service support tool

                        Originally posted by Geo
                        Uhh ...if you want to stay with your thinking then I wonder how much of the copyrighted material (manuals) that are sold on this site have permissions from the manufacturer. All material including tech bulletins are copyrighted and require explicit permissions from the manufacturer.
                        I too pay to have access to information, however not everybody is doing the volume or has the resources to establish a relationship with a manufacture (read that as dealership). As such you can be a "legit tech running a legit business" and be a little guy with just one dealership.
                        So what is so wrong with a "little" guy or independent trying to keep his client and make a buck?
                        If you don't want to help fellow techs in need then perhaps YOU need to go away and keep your comments to yourself!!!!
                        I'm here to give help and advice to people who are here seeking advice to the technical problems that they are facing. I'm simpling pointing out that when a technician decides to leave company XYZ and go do it on his own that they should make sure that they can do the job the right way and have sources to where they can purchase manuals, software, firmware....etc. or have be granted access to it in the proper manner. Not to be coming on to public website and expecting people to give it to them for free and put their relationships with manufacturers and vendors at risk.

                        I'm not trying to keep anyone from making a buck....just trying to make sure that people know the rules and follow them
                        Accidents don't just happen. They must be carelessly planned.

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #477
                          Re: Canon service support tool

                          Each individual supporter to this forum makes their own determination on what to provide/how to provide/when to provide and to whom they want to provide support-

                          No one person should decide on how that individual should respond or support someones posted issue.
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • gensys
                            Trusted Tech

                            250+ Posts
                            • Jan 2011
                            • 324

                            #478
                            Re: Canon service support tool

                            As I have understood, to majority SST in the validity it is not necessary for them it would be desirable to have simply an ego for what it and as an ego correctly to use they do not know.
                            Free there is only a cheese in a mousetrap..........
                            The Road will be Mastered by >>> the Going...

                            Comment

                            • dmorceli

                              #479
                              Re: Canon service support tool

                              Originally posted by manuals4you
                              How much are you willing to pay?
                              What value do you charge? by sst, firmware and manual install?

                              Comment

                              • JustManuals
                                Field Supervisor

                                5,000+ Posts
                                • Jan 2006
                                • 9838

                                #480
                                Re: Canon service support tool

                                Don't worry, you can't afford it.

                                Comment

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