IR C3200 Hard Drive Failure

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  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #16
    Re: IR C3200 Hard Drive Failure

    Originally posted by Tajudeen
    Hi Guys,
    I have this CLC 3200 which is coming up with an error E000602-0901, and is pointing to the HDD.
    I really don't know what to do.... Please help me....!!!!
    Regards.
    ------------------------------------------

    if you are not a tech familiar with SST & Printer Firmware , Call for Canon Service

    E602 is a Hard Drive Failure//

    in your case -DOSDEV5= Reserved= E602-0901
    09
    01
    is = The partition DOSDEV5 is faulty.>
    Device error: sector, write/abort, other HDD access (driver) error

    it may be possible to recover using the machine's service mode, Copier/Function/System/Chk-Type, setting it to clear a certain partition number, then selecting Copier/Function/System/HD-Clear. After selecting the hard drive partition to clear (setting Chk-Type) and selecting HD-Clear and pressing OK, it will be necessary to turn the copier/printer main switch off then on again.
    Once the power is cycled the hard drive will begin to rebuild the partition selected and will take an extra minute or two to come to ready.
    * For fault: xx09 use Chk-Type 5

    u cal also try this> power off printer> hold down 1 & 9 key, while holding keys, power up printer, hold keys down until u see the white blocks dropping (this is a DEFRAG of HDD) , takes about 30min.

    u may get lucky / if not u will need a new HDD & a format of HDD inside printer, then load Printer Firmware all within the Canin SST Program
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Tajudeen
      Junior Member
      • Jan 2015
      • 5

      #17
      Re: IR C3200 Hard Drive Failure

      Hi guys.
      my CLC 3200 is popping up an error code E000602-0901 after booting....
      I need to format the hdd....
      Please I need help.....!!!

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #18
        Re: IR C3200 Hard Drive Failure

        Originally posted by Tajudeen
        Hi guys.
        my CLC 3200 is popping up an error code E000602-0901 after booting....
        I need to format the hdd....
        Please I need help.....!!!


        Did u try what I posted

        try this> power off printer> hold down 1 & 9 key, while holding keys, power up printer, hold keys down until u see the white blocks dropping (this is a DEFRAG of HDD) , takes about 30min.

        if HDD is bad or going bad u can only format it while inside printer using SST & trying to reload printers firmware/

        when installing a new or refurbished HDD > U still need SST & Printer Firmware using the firmwares Format file
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • Tajudeen
          Junior Member
          • Jan 2015
          • 5

          #19
          Re: IR C3200 Hard Drive Failure

          Thanks Teckat...
          I did try what you told me... and I saw the white blocks dropping and waited for it to full the screen.. and after that.. I just saw download mode.... on the screen while I was still holding down 1 & 9 button.... and northing happened.. please advice... what am I suppose to do next whn I see download mode...?

          Comment

          • Tajudeen
            Junior Member
            • Jan 2015
            • 5

            #20
            Re: IR C3200 Hard Drive Failure

            Originally posted by teckat
            Did u try what I posted

            try this> power off printer> hold down 1 & 9 key, while holding keys, power up printer, hold keys down until u see the white blocks dropping (this is a DEFRAG of HDD) , takes about 30min.

            if HDD is bad or going bad u can only format it while inside printer using SST & trying to reload printers firmware/

            when installing a new or refurbished HDD > U still need SST & Printer Firmware using the firmwares Format file


            Please how do I get the SST and & printer Firmware..?
            where I stay I don't have Technicians around... its a very remote place in Zamfara State of Nigeria.
            So, Please Your Assistance is highly needed...

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #21
              Re: IR C3200 Hard Drive Failure

              Originally posted by Tajudeen
              Please how do I get the SST and & printer Firmware..?
              where I stay I don't have Technicians around... its a very remote place in Zamfara State of Nigeria.
              So, Please Your Assistance is highly needed...


              need to check if HDD is bad--------------if bad you will need to purchase a new or HDD
              try this first> power off printer> hold down 1 & 9 key, while holding keys, power up printer, hold keys down until u see the white blocks dropping (this is a DEFRAG of HDD) , takes about 30min.
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • Tajudeen
                Junior Member
                • Jan 2015
                • 5

                #22
                Re: IR C3200 Hard Drive Failure

                Originally posted by teckat
                need to check if HDD is bad--------------if bad you will need to purchase a new or HDD
                try this first> power off printer> hold down 1 & 9 key, while holding keys, power up printer, hold keys down until u see the white blocks dropping (this is a DEFRAG of HDD) , takes about 30min.
                Thanks Bro...
                I did as you advised and it worked... my machine is back and working fine... thanks to you.
                One More thing.. - How do I get the SST and Firmware...?
                - Can I use CLC 300 or CLC 700 Turner to refill my CLC 3200, if yes... how do I go about the refill...?

                Regards.

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #23
                  Re: IR C3200 Hard Drive Failure

                  Originally posted by Tajudeen
                  Thanks Bro...
                  I did as you advised and it worked... my machine is back and working fine... thanks to you.
                  One More thing.. - How do I get the SST and Firmware...?
                  - Can I use CLC 300 or CLC 700 Turner to refill my CLC 3200, if yes... how do I go about the refill...?

                  Regards.


                  ********
                  Welcome, sometimes u get lucky on a particular HDD partition error, but the majority of the time u will need to replace that HDD.


                  NO_ u can not use that other toner to refill.
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

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