IRc 3220n

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  • mrfixit51
    Lead Service Technician

    1,000+ Posts
    • Oct 2008
    • 1975

    #16
    Originally posted by mrfixit51
    Options>ACC>IMG-CNT =3

    Also, you are going to need a print driver for the fiery, not the copier.
    Options>ACC>IMG-CNT =3...... this is accessed under Service Mode on the copier. Are you trained to work on this copier? Go no further into service mode if you are not,, here are the instructions:

    Press Additional Functions
    Press 2 & 8 at same time
    Press Additional Functions
    Press Copier
    Press Options
    Press Acc
    Highlight IMG-CNT , Press 3, Press O.K. in lower right corner.
    Turn copier Off/On for change to take affect.

    Print driver for the fiery,,, is indeed loaded onto the PC that wants to print to the copier. Make sure that you are getting the proper driver from the download page on Canon for the ColorPASS,, not for the copier..
    "Once a King, always a King, but once a Knight is enough!"

    Comment

    • anothertech
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2007
      • 1771

      #17
      It's not going to work with the UFR driver, see if you can find the fiery driver.

      Comment

      • iCornerstone
        Technician
        • Aug 2009
        • 42

        #18
        mrfixit51, thanks, I checked the IMG-CNT and it was already set to 3 (note: it was actually under IMG-FACE rather than ACC)

        Error E000677-0080 still appears if i try to delete the "Activation Page" document which always appears when i switch the printer on

        In fact here are the other setting in the Service Mode of the Copier

        Display Version
        DC-CON 32.02
        R-CON 04.01
        PANEL 00.02
        ECO 41.08
        FEEDER 05.01
        SORTER 04.01
        FAX ___
        NIB 04.00
        PS/PCL --.--
        LIPS --.--
        SDL-STCH 03.01
        OP-CON 03.01
        MN-CONT 78.01
        BOOT-ROM 70.01N
        DIAG-DVC --.--
        RUI 77.02
        MEAP 75.02


        Option> BODY
        MODEL-SZ 2
        PASCAL 1
        DLIFE-SW 0
        CONFIG NL en . 00 . 02
        TEMP-TBL 0
        W/SCNR 1
        RUI-DSP 0
        NW-SPEED 0
        ADJ-LVL 0
        INTROT-1 100
        INTROT-2 500
        INTROT-T 10
        DEVL-PTH 2
        AUTO-DH 1
        ENVP-DH 1
        ENVP-INT 60
        CNTR-DSP 0
        BASE-SW 1

        Option>ACC
        COIN 0
        DK-P 0
        CARD-SW 0
        USB-MSK 0

        Option>IMG-FACE
        IMG-CONT 3

        Comment

        • mrfixit51
          Lead Service Technician

          1,000+ Posts
          • Oct 2008
          • 1975

          #19
          The E677 errors are a communication failure between the fiery box and the copier. I would suggest loading a fresh load of fiery system software to eliminate that as a possible cause for your error code. Loading the latest system software onto the copier as well would be a good idea too! The latest system software for your copier is at v90.03
          "Once a King, always a King, but once a Knight is enough!"

          Comment

          • anothertech
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2007
            • 1771

            #20
            Try bypassing the Fiery altogether, plug the network directly into the copier, set IMG-CNT to 0,
            setup the IP addressing in the copier and print....Done. If that don't work, you may need a visit from a tech, what the heck, I'll do it if your close by!

            Edit: oh, I see your in the UK, sorry, a little out of my range! Well good luck.

            Comment

            • KenB
              Geek Extraordinaire

              2,500+ Posts
              • Dec 2007
              • 3944

              #21
              Originally posted by iCornerstone
              mrfixit51, thanks, I checked the IMG-CNT and it was already set to 3 (note: it was actually under IMG-FACE rather than ACC)

              Error E000677-0080 still appears if i try to delete the "Activation Page" document which always appears when i switch the printer on

              In fact here are the other setting in the Service Mode of the Copier

              Display Version
              DC-CON 32.02
              R-CON 04.01
              PANEL 00.02
              ECO 41.08
              FEEDER 05.01
              SORTER 04.01
              FAX ___
              NIB 04.00
              PS/PCL --.--
              LIPS --.--
              SDL-STCH 03.01
              OP-CON 03.01
              MN-CONT 78.01
              BOOT-ROM 70.01N
              DIAG-DVC --.--
              RUI 77.02
              MEAP 75.02


              Option> BODY
              MODEL-SZ 2
              PASCAL 1
              DLIFE-SW 0
              CONFIG NL en . 00 . 02
              TEMP-TBL 0
              W/SCNR 1
              RUI-DSP 0
              NW-SPEED 0
              ADJ-LVL 0
              INTROT-1 100
              INTROT-2 500
              INTROT-T 10
              DEVL-PTH 2
              AUTO-DH 1
              ENVP-DH 1
              ENVP-INT 60
              CNTR-DSP 0
              BASE-SW 1

              Option>ACC
              COIN 0
              DK-P 0
              CARD-SW 0
              USB-MSK 0

              Option>IMG-FACE
              IMG-CONT 3
              Looks like a bit of a sticky wicket here. The machine is being told that there is an imagePASS (IMG-CONT set to 3), but the Boot ROM is an N type. Methinks it needs to be a type C when there is an imagePASS attached, last I knew. (It's been a while, though, gettin' old...)
              “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

              Comment

              • SCREWTAPE
                East Coast Imaging

                Site Contributor
                2,500+ Posts
                • Jan 2009
                • 3396

                #22
                Originally posted by iCornerstone
                Display Version
                DC-CON 32.02
                R-CON 04.01
                PANEL 00.02
                ECO 41.08
                FEEDER 05.01
                SORTER 04.01
                FAX ___
                NIB 04.00
                PS/PCL --.--
                LIPS --.--
                SDL-STCH 03.01
                OP-CON 03.01
                MN-CONT 78.01
                BOOT-ROM 70.01N
                DIAG-DVC --.--
                RUI 77.02
                MEAP 75.02

                Option>IMG-FACE
                IMG-CONT 3
                Cornerstone is there a box hanging on the back of the machine. If so that's the fiery.
                You have a N bootrom chip so this means you have a multi printer kit A1 installed or your system firmware is screwed up, which to me looks werid!
                Your bootrom version is correct, Your system software isn't.
                Under PS/PCL --.--, this shouldn't be blank, there should be a version posted.
                Without this your not printing anything! This situation needs someone who is certified or someone who knows how to handle this situation.
                If you have a imagepass connected the boot should say C.
                I believe Ken has mention this.
                If your IMG-CONT is set to 3, set it back to 0.
                Have the firmware reloaded with 3220N, the Service Support Tool is intuitive and will select the proper version automatically. You should be able to use a, UFR,PCL,PS print drivers.

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #23
                  Originally posted by SCREWTAPE
                  Cornerstone is there a box hanging on the back of the machine. If so that's the fiery.
                  You have a N bootrom chip so this means you have a multi printer kit A1 installed or your system firmware is screwed up, which to me looks werid!
                  Your bootrom version is correct, Your system software isn't.
                  Under PS/PCL --.--, this shouldn't be blank, there should be a version posted.
                  Without this your not printing anything! This situation needs someone who is certified or someone who knows how to handle this situation.
                  If you have a imagepass connected the boot should say C.
                  I believe Ken has mention this.
                  If your IMG-CONT is set to 3, set it back to 0.
                  Have the firmware reloaded with 3220N, the Service Support Tool is intuitive and will select the proper version automatically. You should be able to use a, UFR,PCL,PS print drivers.

                  ******i don't think this poster is a tech/ or trained on this model/ I'll bet he does not have a image Pass on the back/ u r right IMG-CONT wrong set up/ needs to re load firmware/v90.03 >>if he knows how !!!!!!!!!!!!!!!!!!!
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • iCornerstone
                    Technician
                    • Aug 2009
                    • 42

                    #24
                    Actually I do have an imagePass. Its basically a small square shaped PC screwed on at the back of the printer. It has 2 Ethernet ports(1 to connect to the printer and the other to the network). Inside the imagePass there is a small 2.5" HDD, 1x 128MB RAM Unit.... Convinced...?

                    Not trained on ir c3220 (you are right about that)

                    Comment

                    • SCREWTAPE
                      East Coast Imaging

                      Site Contributor
                      2,500+ Posts
                      • Jan 2009
                      • 3396

                      #25
                      Originally posted by iCornerstone
                      Actually I do have an imagePass. Its basically a small square shaped PC screwed on at the back of the printer. It has 2 Ethernet ports(1 to connect to the printer and the other to the network). Inside the imagePass there is a small 2.5" HDD, 1x 128MB RAM Unit.... Convinced...?

                      Not trained on ir c3220 (you are right about that)
                      Well your bootrom should show 70.01C and it doesn't.
                      I 'm done, case is close for me!

                      Comment

                      • mrfixit51
                        Lead Service Technician

                        1,000+ Posts
                        • Oct 2008
                        • 1975

                        #26
                        Originally posted by anothertech
                        Try bypassing the Fiery altogether, plug the network directly into the copier, set IMG-CNT to 0, setup the IP addressing in the copier and print....Done.
                        You cannot simply remove the fiery, reconfig the copier and print. The boot rom has to be changed as well.
                        "Once a King, always a King, but once a Knight is enough!"

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #27
                          Originally posted by iCornerstone
                          Actually I do have an imagePass. Its basically a small square shaped PC screwed on at the back of the printer. It has 2 Ethernet ports(1 to connect to the printer and the other to the network). Inside the imagePass there is a small 2.5" HDD, 1x 128MB RAM Unit.... Convinced...?

                          Not trained on ir c3220 (you are right about that)

                          When registering firmware for the iRC3220 there is no distinction between N or C version in the Service Support Tool. When you flash the C3220 simply select 'BOOT' and begin the flash process, the Service Support Tool is intuitive and will select the proper version automatically.
                          u can not flash the wrong boot rom in this model !!!!! You have the N Boot ROM in here.

                          With the Fiery u need to find the C Boot Rom/ look in small front cover/on front door/or remove back cover> look right side lower plate under those pcb's for a small black plastic bag

                          if u look at the metal face plates on side of machine/any plate that does not show the small bumps on ends has a pcb installed/ as in a URF pcb (1st slot from bottom)/and or a Resolution Switching Board (2nd slot from bottom).

                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • anothertech
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Nov 2007
                            • 1771

                            #28
                            This is confusing, if the copier has a Fiery device mounted, how did it get the wrong bootrom?

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #29
                              Originally posted by anothertech
                              This is confusing, if the copier has a Fiery device mounted, how did it get the wrong bootrom?
                              this person or someone/ has put an ImagePass on back of printer/ no knowing there is a N Boot Rom in it or the difference between C and N . as they stated "Not trained on ir c3220" (you are right about that)

                              as SCREWTAPE quoted "I think this case is closed"
                              it's a waste of time/ person has been given all the correct info to get this printer up/
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                              Comment

                              • mrfixit51
                                Lead Service Technician

                                1,000+ Posts
                                • Oct 2008
                                • 1975

                                #30
                                I don't know who set up the copier, I was not there ;-) Simply stated, when a fiery box is installed onto the copier, the copier must have a C bootrom in it. Some copiers were config'd right out of the box with a fiery, so no boot rom issues resulted. Others were setup with the onboard print functions initially, which requires the N bootrom. If you are not knowledgeable about the fiery requirements, it might seem like slapping the fiery on the back of the copier should be enough, it isn't. That is why there are setup instructions for all these components, and if they are acquired after the fact, those manuals and knowledge may not be in attendance when the fiery is added.

                                That is my guess how this machine has a fiery on it with the N bootrom shown on the p-print
                                "Once a King, always a King, but once a Knight is enough!"

                                Comment

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