ir c3100 e0020-0081

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  • lightningjeremy
    Trusted Tech

    100+ Posts
    • Jul 2009
    • 139

    #1

    ir c3100 e0020-0081

    i have a c3100 that has a serious problem with the error e0020-0081. i have cleaned the sensor, replaced the sensor, cleaned the entire inside cavity of the machine, replaced the drum and i still am getting the code. i did the cleaning of the inside of the machine 1 week ago, and i went to see it again today and it is like i never cleaned it. what am i missing? the machine only has 59k and the copies couldnt be any better. please help. thanx
  • Coldzero

    #2
    How old are the Developers? If they are too old, they're loosing toner and get the device dirty. replace them

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    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Originally posted by lightningjeremy
      i have a c3100 that has a serious problem with the error e0020-0081. i have cleaned the sensor, replaced the sensor, cleaned the entire inside cavity of the machine, replaced the drum and i still am getting the code. i did the cleaning of the inside of the machine 1 week ago, and i went to see it again today and it is like i never cleaned it. what am i missing? the machine only has 59k and the copies couldnt be any better. please help. thanx

      Sounds like an over toning issue/ replace bad or sticking Toner Supply Clutch (CL7) FH6-5005-020 >> clean one week/dirty next week !!!!!
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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      • SCREWTAPE
        East Coast Imaging

        Site Contributor
        2,500+ Posts
        • Jan 2009
        • 3396

        #4
        Originally posted by lightningjeremy
        the machine only has 59k and the copies.
        At 59k developer starter starts to get weak and loses its attraction to hold on to toner, that's why your toner starts to stray blasting all over blocking patch image sensor readings and causing the machine to not accurately measure the density of the patch image off the drum. Developers last about 40k. Change the machine as well, LOL.

        Good luck.

        Comment

        • bosty171
          Technician
          • Jan 2010
          • 12

          #5
          Hi to all :-)

          Do you mean 40k color or total??

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