Canon Problem

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  • Dedotch
    Technician
    • Oct 2008
    • 40

    #1

    Canon Problem

    Where is this problem? I think it is fuser related. canon error E000841-0001
  • smiley
    Senior Tech

    500+ Posts
    • Aug 2008
    • 615

    #2
    what specific model of canon?
    there is no glory without sacrifice

    Comment

    • SCREWTAPE
      East Coast Imaging

      Site Contributor
      2,500+ Posts
      • Jan 2009
      • 3396

      #3
      Originally posted by smiley
      what specific model of canon?
      You would think, 24 posts.. He would at least remember to add a model number! I'm going to take a guess. Is it a 6570/5570/5050/5065/5075.

      Comment

      • Dedotch
        Technician
        • Oct 2008
        • 40

        #4
        IR 6570. I think I found it. The guide plate is the problem. Thanks

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Originally posted by Dedotch
          Where is this problem? I think it is fuser related. canon error E000841-0001



          E841-
          0001 There is an error in the detection of fixing inlet guide connection.
          At power-on, the connection of the
          fixing inlet guide solenoid is not
          detected.


          - Check the connection of the connector.
          - Replace the solenoid. SL1

          SL1..jpg
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • SCREWTAPE
            East Coast Imaging

            Site Contributor
            2,500+ Posts
            • Jan 2009
            • 3396

            #6
            Yep, I remmeber that E-code. This happen to me a while back when the IR6570 first came out. I had to replace that samesolenoid.

            Comment

            • mrfixit51
              Lead Service Technician

              1,000+ Posts
              • Oct 2008
              • 1975

              #7
              Thanks for the picture Teckat!
              "Once a King, always a King, but once a Knight is enough!"

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Originally posted by mrfixit51
                Thanks for the picture Teckat!

                "A picture is worth a thousand words" ( and fixes)
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

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