IR2016 - Black Page

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  • buttalasso
    • May 2025

    #1

    IR2016 - Black Page

    Hi everybody,
    I have a problem on this machine: when I make copy or print the result is a black page. The machine has 28000 page printed.
    The Drum is clear when it isn't printing.
    Can anyone help me? Canon is not a kind of copier that I know.

    Thank you very much in advance
  • SCREWTAPE
    East Coast Imaging

    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    You could have a bad HVT.

    Comment

    • buttalasso

      #3
      Do you think I can clean the contacts of the HVT and solve the problem, have you ever had this problem?

      Comment

      • SCREWTAPE
        East Coast Imaging

        Site Contributor
        2,500+ Posts
        • Jan 2009
        • 3396

        #4
        Yes.. I had issues with HVT's causing black pages, solid black pages there were no voided areas on page. You can try anything you want to try to solve your problem.

        Comment

        • buttalasso

          #5
          Yes, no voided area, same problem. I had a color bizhub with a similar problem. Every print had a magenta background and I solved the problem cleaned the contact of the HVT. How did you solve your problem?

          Comment

          • SCREWTAPE
            East Coast Imaging

            Site Contributor
            2,500+ Posts
            • Jan 2009
            • 3396

            #6
            I had to replace it.

            Comment

            • buttalasso

              #7
              What about the price of the HVT on Mars? Only for idea...

              Comment

              • SCREWTAPE
                East Coast Imaging

                Site Contributor
                2,500+ Posts
                • Jan 2009
                • 3396

                #8
                You funny guy!

                Comment

                • Guest

                  #9
                  Re: IR2016 - Black Page

                  hi

                  I have a canon ir 2020i and once in a while I printed or coping a black background. I have replaced the drum, developer unit, the latter firmware, the basis remains ... Does anyone have experience with such a problem? Machine has 83000 prints. Thanks and best regards

                  Comment

                  • Guest

                    #10
                    Re: IR2016 - Black Page

                    Originally posted by E-Maintenance
                    hi

                    I have a canon ir 2020i and once in a while I printed or coping a black background. I have replaced the drum, developer unit, the latter firmware, the basis remains ... Does anyone have experience with such a problem? Machine has 83000 prints. Thanks and best regards

                    This is sample print when prints go wrong! Somethime prints are good and next print is like these pictures....

                    print2.JPGprint3.JPGprint.JPG
                    Attached Files

                    Comment

                    • Guest

                      #11
                      Re: IR2016 - Black Page

                      What really had no such problems?



                      Originally posted by E-Maintenance
                      This is sample print when prints go wrong! Somethime prints are good and next print is like these pictures....

                      [ATTACH=CONFIG]23837[/ATTACH][ATTACH=CONFIG]23838[/ATTACH][ATTACH=CONFIG]23836[/ATTACH]

                      Comment

                      • printerguy77
                        Technician
                        • Feb 2014
                        • 26

                        #12
                        Re: IR2016 - Black Page

                        Originally posted by E-Maintenance
                        This is sample print when prints go wrong! Somethime prints are good and next print is like these pictures....

                        [ATTACH=CONFIG]23837[/ATTACH][ATTACH=CONFIG]23838[/ATTACH][ATTACH=CONFIG]23836[/ATTACH]
                        This one looks like it is laser related. Definitions between white and black are to fine to be HVT

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22954

                          #13
                          Re: IR2016 - Black Page

                          Originally posted by printerguy77
                          This one looks like it is laser related. Definitions between white and black are to fine to be HVT
                          I was thinking the same thing. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

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