iRc2620 drum problem

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  • hemai2005
    Professional Print

    100+ Posts
    • Jan 2010
    • 108
    #1

    iRc2620 drum problem

    dear all
    that is the machine iRc2620
    i can't remove the magenta drum from the machine and other drums ok out,i think the shutter not open properly, i tried but after removing the toner the gap is very
    narrow,action i removed the drum strongly becouse i have a new one with me &old drum out broken ,new drum installed in the machine and machine ok also ...but i need know what is the right solution ...
    can anybody have an ideas about this
    thanks
    hemai
    sigpic
    Learned a lot will become an expert
    Tags: 620, broken, cases, color, drum, drums, gap, installed, irc, magenta, old drum, open, red, shut, slide, sliding, solution, stalled, toner
    • SCREWTAPE
      East Coast Imaging

      Site Contributor
      2,500+ Posts
      • Jan 2009
      • 3396
      #2
      I been there done that. There's really no other option that I've heard of.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083
          #3
          Originally posted by hemai2005
          dear all
          that is the machine iRc2620
          i can't remove the magenta drum from the machine and other drums ok out,i think the shutter not open properly, i tried but after removing the toner the gap is very
          narrow,action i removed the drum strongly becouse i have a new one with me &old drum out broken ,new drum installed in the machine and machine ok also ...but i need know what is the right solution ...
          can anybody have an ideas about this
          thanks
          hemai

          make sure on the bottom of magenta toner cartridge,the spring loaded slide cover closure is sitting straight ,if tilted it will block drum from being removed.



          imagerunner-c2620&.jpg
          u see that square bottom piece to the right/advise customer to check them before sliding in copier
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • SCREWTAPE
              East Coast Imaging

              Site Contributor
              2,500+ Posts
              • Jan 2009
              • 3396
              #4
              That could be one issue.
              In a couple of my cases that wasn't it.
              But I've seen that issue with the toner containers
              Good point.

                Comment

                • hemai2005
                  Professional Print

                  100+ Posts
                  • Jan 2010
                  • 108
                  #5
                  thank you screwtape,teckat
                  realy i have ruled out the problem of ink toner,so i did not see the ink
                  good good
                  sigpic
                  Learned a lot will become an expert

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083
                      #6
                      Originally posted by hemai2005
                      thank you screwtape,teckat
                      realy i have ruled out the problem of ink toner,so i did not see the ink
                      good good
                      what do u mean about toner/ your problem was with a locked in drum ????
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • hemai2005
                          Professional Print

                          100+ Posts
                          • Jan 2010
                          • 108
                          #7

                          I imagine that the problem in the bottom of ink toner according to you fig. &
                          you are wrote (make sure on the bottom of magenta toner cartridge),so the
                          old drum exited with some plastic upon it broken that means locked in drum
                          in all cases this problem has been resolved 2 day ago
                          thanks
                          sigpic
                          Learned a lot will become an expert

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083
                              #8
                              ok, thanks !! keep up good work
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                                Comment

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