Light copies from glass & AF Canon IR C3170 - Prints & scans fine

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  • blazebusiness
    SanDiegoCopierRepair.com

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 1250

    #1

    Light copies from glass & AF Canon IR C3170 - Prints & scans fine

    Interesting problem on IR C3170 because the scanner scans fine but copies washed uot looking when made from both glass & Doc Feeder. Would have suspected CIS if scans were light also but they look good. Any ideas?
    sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com
  • hemai2005
    Professional Print

    100+ Posts
    • Jan 2010
    • 108

    #2
    make calibration (full adjust)
    sigpic
    Learned a lot will become an expert

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    • blazebusiness
      SanDiegoCopierRepair.com

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 1250

      #3
      Already tried full adjust - copies still look light & washed out - prints & scans just fine. I'm thinking circuit board (rcon or mcon)
      sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

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      • hemai2005
        Professional Print

        100+ Posts
        • Jan 2010
        • 108

        #4
        that is no any error?
        also you make cleaning inside main unit or not ?
        from add. funct. - adjustment/cleaning-Exposure recalibration make it
        sigpic
        Learned a lot will become an expert

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        • mrfixit51
          Lead Service Technician

          1,000+ Posts
          • Oct 2008
          • 1975

          #5
          Originally posted by blazebusiness
          Already tried full adjust - copies still look light & washed out - prints & scans just fine. I'm thinking circuit board (rcon or mcon)
          Did you do the CCD_Adjust in service mode before you performed the Auto Gradation? Clean the CIS lens top before you run CCD_Adjust.
          "Once a King, always a King, but once a Knight is enough!"

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          • gooseklr
            Technician
            • Apr 2010
            • 34

            #6
            I just dealt with a similar issue, I had a trainee with me and he asked me if I cleaned the optics :0 they looked fine! but after a quick clean problem solved..........

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            • D_L_P
              Self Employed

              1,000+ Posts
              • Oct 2009
              • 1196

              #7
              We had a new one doing the same thing, prints were fine but off the glass were terribly light. Change the resolution from Photo/Text to Text. Made that the default.

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              • hemai2005
                Professional Print

                100+ Posts
                • Jan 2010
                • 108

                #8
                Originally posted by D_L_P
                We had a new one doing the same thing, prints were fine but off the glass were terribly light. Change the resolution from Photo/Text to Text. Made that the default.
                that s' right also
                sigpic
                Learned a lot will become an expert

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                • blazebusiness
                  SanDiegoCopierRepair.com

                  Site Contributor
                  1,000+ Posts
                  • Apr 2010
                  • 1250

                  #9
                  Switching text / photo mode to straight text helped some . Then adjusting other values in service mode improved image even more.... finished with another full gradiation adjust in add. func & image looks more or less ok. Thanks for your comments everyone. One remaining issue... first thing in the morning copies are light but image improves & darkens as the day progresses... Xfer roller in right side door assy degrading but after charging up throughout the day responds better to charge? Should I replace charge roller ? Thanks again for comments -- you guys are the best- Robert Blaze
                  sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                  Comment

                  • SCREWTAPE
                    East Coast Imaging

                    Site Contributor
                    2,500+ Posts
                    • Jan 2009
                    • 3396

                    #10
                    Originally posted by blazebusiness
                    Should I replace charge roller ?
                    You should if its time too. Also developers. What the count on this machine?

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                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Modification to data which controls image density./

                      I don't remember what 3170 Firmware update addressed this issue
                      . have to track it down
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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                      • blazebusiness
                        SanDiegoCopierRepair.com

                        Site Contributor
                        1,000+ Posts
                        • Apr 2010
                        • 1250

                        #12
                        Meter about 130,000 and was bought used so not sure if developers have already been replaced or not. New drum installed and xfer cleaning unit adjusted to increase cleaning blade tension on ITB. This helped a lot with streaking. These machines soil patch sensor a lot if drum is old or developer is weak or if ITB not cleaned properly. (Canon modified the itb cleaning unit design some time ago to compensate part # FM2-0082-110) I'm also thinking about playing around in service mode with an adjustment that controls fogging to see if machine will run cleaner. I believe there is a way to estimate the mileage on the developers using electrical values from service mode - Dens-s which of reveal the ratio of carrier to toner . What does anyone think of adjusting OFST in svc mode ? (to reduce fogging)
                        sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

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                        • blazebusiness
                          SanDiegoCopierRepair.com

                          Site Contributor
                          1,000+ Posts
                          • Apr 2010
                          • 1250

                          #13
                          System Software 30.06 & 30.07 modified sevice mode & other machine parameters to help with this.
                          sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

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                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Originally posted by blazebusiness
                            System Software 30.06 & 30.07 modified sevice mode & other machine parameters to help with this.

                            found it / u need at least system firmware v30.22 for this mod to apply ="Modification to data which controls image density"./

                            new firmware is now 40.01a/ DCON v19.01/ RCON 52.01/BOOT 9.01/ALL &ALL-HDF v40.01

                            ***Before registering the new imageRUNNER C3170 System Software v40.01a,
                            uninstall the “ALL” & “ALL_HDF” batch files previously installed in the
                            Service Support Tool so that the new “ALL” & “ALL_HDF” batch files which
                            include DCON v19.01 and RCON v52.01 install correctly.

                            ***In preparations for the New Flash ROM, Canon USA is advising all dealers to
                            upgrade to DCON v19.01 and RCON v20.03 to avoid any future issues.
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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