IR3100CN with error code E0067

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  • xlbizs
    Technician
    • Jun 2009
    • 66

    #1

    IR3100CN with error code E0067

    Dear all,

    we have one Canon IR 3100CN with error code E0067 during system warm up. while on/off the system still the same. how to solve this problem.

    thank you.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Originally posted by xlbizs
    Dear all,

    we have one Canon IR 3100CN with error code E0067 during system warm up. while on/off the system still the same. how to solve this problem.

    thank you.
    what is sub code next to E067-XXXX ?


    Error code E067 indicates a High Voltage error
    CHECK DRUM LIFE % in service mode
    Your Drum is most likely old

    Check your primary transfer roller
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • SCREWTAPE
      East Coast Imaging

      Site Contributor
      2,500+ Posts
      • Jan 2009
      • 3396

      #3
      Replace your drum..

      Comment

      • xlbizs
        Technician
        • Jun 2009
        • 66

        #4
        Dear All, the error code is E067-0110, we change the drum from the other IR 3100CN which is working one, but still having the error code during the warm up.

        teckat, can we reset the drum life.

        thank you.

        Comment

        • SCREWTAPE
          East Coast Imaging

          Site Contributor
          2,500+ Posts
          • Jan 2009
          • 3396

          #5
          The symptom can also occur because the tension spring for the primary transfer roller on the front side of the intermediate transfer belt came off. Check and make sure the spring is securely installed (item 21, shown below).
          Attached Files
          Last edited by SCREWTAPE; 05-08-2010, 04:53 AM.

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          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            item 21 here/ as screwtape quoted

            [ATTACH=CONFIG]4399[/ATTACH]

            fu5-2049-000
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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