[Error Code] ir3300

[steve schofield]

have a ir3300 that a engineer went to for a paper jam in pick up assembly.....he removed assembly cleared jam then when machine power on in showed e602....i have performed hd check when it finisher it just shows on screen download mode....any body had fault or point me in right direction...many thx

[teckat]

have a ir3300 that a engineer went to for a paper jam in pick up assembly.....he removed assembly cleared jam then when machine power on in showed e602....i have performed hd check when it finisher it just shows on screen download mode....any body had fault or point me in right direction...many thx

what was the sub-code/ sounds like it could be a 602-0003/ interruption of data writing / check in service mode

[steve schofield]

yes the sub code is 003

[teckat]

yes the sub code is 003

is the printer up and running after you powered it off and on ??

[steve schofield]

no..all that shows on screen is.. download mode..

[teckat]

no..all that shows on screen is.. download mode..

go ahead and power off printer/ then turn on !!!
download mode should go away/ send a print/ report back

post result

[steve schofield]

i have turned on and off but screen always says download mode???

[teckat]

i have turned on and off but screen always says download mode???

main power off>hold down 1 n' 7 key >while holding>turn on main power> it should bring u in a fixed IP mode/ if so> power off & on - report back

if that will not work/
try this- turn off printer/unplug HDD-power back up/u should receive a 602 error/ turn off>plug in HDD>turn on - report back
u may have to replace that HDD/ & re load firmware

[steve schofield]

thx for helping teckat...have to leave customer will try agiain mon>>>do you think hard drive if message stays on machine?

[teckat]

thx for helping teckat...have to leave customer will try agiain mon>>>do you think hard drive if message stays on machine?

if u get a 602 back /after following instructions/ yes/ if not could be a bad power supply

[Hoglegg]

INfamous for HDD"S going out

You'll have to get one from Hytec or Canon because they are Coded. You can't use a generic HDD>

[SCREWTAPE]

Get yourself a HDD and the latest firmware. Do you have the knowledge of reloading and using SST. Do you have access to system firmware or the SST?

[Dan Dryer]

You'll have to get one from Hytec or Canon because they are Coded. You can't use a generic HDD>

Any 2.5 inch IDE Hard Drive can be used in the iR3300. You don't have to pay Canon's rip-off prices.

The SST format file is unencrypted and can simply be edited in Notepad to add support for any HDD model you like.

[mrfixit51]

To clear up some confusion here, many hard drives can be accessed after altering the format.ift ,, but not just ANY drive. I was doing this for years, and I occasionally ran into drives that just would not work. The easiest way is to go with the 2 mentioned sources, or simply google or ebay for the model number that is currently installed in the copier. I am willing to bet it is a Toshiba MK2023GAS.

[steve schofield]

i have sst and firmware......thx all for replies....