Canon IR3570 Fax Issues

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  • tecchie
    Trusted Tech

    100+ Posts
    • Apr 2009
    • 112

    Canon IR3570 Fax Issues

    We have a new customer with a Canon IR3570 with an odd problem. It will not fax from memory. The last company told them (to avoid the issue) to manually fax (wait for handshake and hit start to fax) which works fine. If you try to fax from memory or try to fax from desktop it immediately goes into redial and eventually errors out. As far as I can tell it never opens up the phone line. Any help would be appreciated. Thanks in advance.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22743

    #2
    I don't know if your Canon has similar fax settings, but this may help:


    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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    • tecchie
      Trusted Tech

      100+ Posts
      • Apr 2009
      • 112

      #3
      Blackcat

      I believe the same settings exist on the Canon. We will try. Thanks much...

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