canon ir 3200 : yellow toner cartrige not detect

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  • redzx
    Technician
    • Mar 2010
    • 23

    #1

    canon ir 3200 : yellow toner cartrige not detect

    hello my fren..
    i'm in trouble now.. my canon ir 3220 cannot detect yellow cartrige after i refill them..
    what should i do?

    also.. shown massage : black copying is possible
  • hknwbec
    Trusted Tech
    • Jan 2010
    • 214

    #2
    is it only refill toner, what kind of toner you used. compitable or orginal
    have you change the new related toner chip set

    Comment

    • redzx
      Technician
      • Mar 2010
      • 23

      #3
      hurm.. i think i buy an compitible one..
      n the chip set i'm not change it

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Originally posted by redzx
        hurm.. i think i buy an compitible one..
        n the chip set i'm not change it
        CHECK_Sensor PS1 toner feed-screw rotation sensor detects the rotation of the feed-screw inside
        (Y) the toner container (Y).


        Another Check>
        NOTE: It is recommended the machine be in a ready to copy condition before trying to run the motors.
        remove each color toner cartridge /and with a pair of needle noise pliers turn the toner auger sleeves located on the rear of the toner cartridge clockwise. The auger should turn with a slight resistance, if it hesitates, possible broken auger or the toner is clumped in the cartridge. Replace cartridge

        Yellow motor check=
        * Enter service mode -Copier/Function/Part-Chk

        * Open the front door of the copier and remove the toner cartridge of the motor you want to test.
        * Cheat the door interlock, (making sure the switch is fully activated, the machine will not cycle through initialization).
        COPIER>FUNCTION>MTR
        select #2 for M20 Yellow motor

        * Select Mtr and input the number of the toner supply motor you want to check, then press OK.

        * Select Mtr On and press OK, the motor should run for approximately 10 seconds.
        IMPORTANT: To check the operation of another toner supply motor you must remove the door interlock, pull the cartridge of the motor you want to check next, then reinstall the door interlock and follow the procedure again. Failure to remove the interlock prior to pulling the next toner cartridge will result in the motor operation not being performed.

        Last edited by teckat; 08-21-2010, 05:48 PM.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Originally posted by hknwbec
          is it only refill toner, what kind of toner you used. compitable or orginal
          have you change the new related toner chip set

          there is no chip set in 3200 Toner Cartridges/ there is a /Sensor PS1 toner feed-screw rotation sensor detects the rotation of the feed-screw inside
          the toner container (Y).
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            iR3200 Drum Cam.jpg

            Check Inside 3200/3220 unit/ all those lower white pieces must be in place/ the e-ring/ & pin behind them can pop off/out
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • blazebusiness
              SanDiegoCopierRepair.com

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 1250

              #7
              I also thought Tekcat was correct that there was no chip but hey....Live and Learn - Actually-there is a chip I'm told. Here is a listing from one reseller :



              If that's the case - your problem certainly is that you did not replace the chip. Replace it and be done with your problem.

              P.S. I hate refills for the most part & use OEM(nothing works better) when I can. The seller that sold you that aftermarket toner should have warned you about the need for a chip.

              Here is how most chips based toners work-----When you insert a toner that has a chip -The copier or printer blows the chip & continues printing untill the copier registers that it needs that toner again. Then it will then look for a chip on a new cartridge and blow that new chip & continue to function untill it recieves a toner out message again. If you refill the cartridge after the copier or printer detects the need for toner it will not work unless you rechip. If you refill a cartridge before the copier or printer detects that it needs toner- no chip is needed as the machine only requires input from that chip after it thinks its out of toner. Hope this was helpful!
              Last edited by blazebusiness; 08-22-2010, 02:55 AM.
              sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

              Comment

              • hknwbec
                Trusted Tech
                • Jan 2010
                • 214

                #8
                I agree with you that using OEM product is not reliable, unless you have a reliable supplier and manufacturer. I had replaced 1 set upper and lower roller. after running 5000 copier, I had an unthinkable fact . you can look at the photo as attached.

                Broken Roller Photo.jpg
                When will I use the chip set. When I found the total weight of orginal toner cartridge is around 550 - 600gm, I will pout it out and put it in the bottle. When we store up to 500 - 550gm, I will refill the cartridge and then replace the chip set. Why we don't order the new cartridge,because we can fully use the toner . We don't sale toner cartridge as our customer base on meter charge.This method is only for service used and I don't agree for sales.

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Originally posted by blazebusiness
                  I also thought Tekcat was correct that there was no chip but hey....Live and Learn - Actually-there is a chip I'm told. Here is a listing from one reseller :

                  Laser Toner Refill for Canon CLC-3200 / imageRUNNER C2620 / C3200 / C3220 with Chip - Uni-Kit Toner Refill Kit :. Catalog :. Refill Bay

                  If that's the case - your problem certainly is that you did not replace the chip. Replace it and be done with your problem.

                  P.S. I hate refills for the most part & use OEM(nothing works better) when I can. The seller that sold you that aftermarket toner should have warned you about the need for a chip.

                  Here is how most chips based toners work-----When you insert a toner that has a chip -The copier or printer blows the chip & continues printing untill the copier registers that it needs that toner again. Then it will then look for a chip on a new cartridge and blow that new chip & continue to function untill it recieves a toner out message again. If you refill the cartridge after the copier or printer detects the need for toner it will not work unless you rechip. If you refill a cartridge before the copier or printer detects that it needs toner- no chip is needed as the machine only requires input from that chip after it thinks its out of toner. Hope this was helpful!
                  Boy I'm getting Old/ thanks for keeping me on my toes

                  Your right, I forgot about that 3200/3220/2620 / ADD Toner Cartridge issue , I thought Canon addressed this issue from customer complaints a few years ago with a Firmware issue & and not posted about it.



                  From Old Paper Work

                  New toner container needed
                  • if the number of rotations made by the toner feed-screw PS1 inside cartridge has reached the
                  replacement threshold and, in addition, the reading of the ATR sensor is lower than a
                  specific value=
                  The toner container is identified as having reached the end of its life.
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Originally posted by blazebusiness
                    I also thought Tekcat was correct that there was no chip but hey....Live and Learn - Actually-there is a chip I'm told. Here is a listing from one reseller :

                    Laser Toner Refill for Canon CLC-3200 / imageRUNNER C2620 / C3200 / C3220 with Chip - Uni-Kit Toner Refill Kit :. Catalog :. Refill Bay

                    If that's the case - your problem certainly is that you did not replace the chip. Replace it and be done with your problem.

                    P.S. I hate refills for the most part & use OEM(nothing works better) when I can. The seller that sold you that aftermarket toner should have warned you about the need for a chip.

                    Here is how most chips based toners work-----When you insert a toner that has a chip -The copier or printer blows the chip & continues printing untill the copier registers that it needs that toner again. Then it will then look for a chip on a new cartridge and blow that new chip & continue to function untill it recieves a toner out message again. If you refill the cartridge after the copier or printer detects the need for toner it will not work unless you rechip. If you refill a cartridge before the copier or printer detects that it needs toner- no chip is needed as the machine only requires input from that chip after it thinks its out of toner. Hope this was helpful!
                    Boy I'm getting Old/ thanks for keeping me on my toes

                    Your right, I forgot about that 3200/3220/2620 / ADD Toner Cartridge issue , I thought Canon addressed this issue from customer complaints a few years ago with a Firmware issue & and not posted about it.



                    From Old Paper Work

                    New toner container needed
                    • if the number of rotations made by the toner feed-screw PS1 inside cartridge has reached the
                    replacement threshold and, in addition, the reading of the ATR sensor is lower than a
                    specific value=
                    The toner container is identified as having reached the end of its life.


                    Attached Files
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • blazebusiness
                      SanDiegoCopierRepair.com

                      Site Contributor
                      1,000+ Posts
                      • Apr 2010
                      • 1250

                      #11
                      Glad to keep you on your toes----you certainly keep me on mine-Blaze
                      sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                      Comment

                      • redzx
                        Technician
                        • Mar 2010
                        • 23

                        #12
                        thanks 4 all.. i'm very appreciate
                        i'm already change yellow cartrige chip.. and it's work..

                        Comment

                        • redzx
                          Technician
                          • Mar 2010
                          • 23

                          #13
                          but now.. sometimes its shown the new code.. E000020-01cd... what that mean?

                          Comment

                          • hknwbec
                            Trusted Tech
                            • Jan 2010
                            • 214

                            #14
                            Using OEM Toner will creat an unthinkable problem. Supplier is very important.
                            According your service code E020-01cd, it means there is a fault associated with the drum/developer. 01 means happen on Yellow Drum Unit. I am not sure what is cd means. If show C0 its means the supply of toner for the toner container to the developing assembly is faulty. The developing assembly is supplied with toner excessively. The ATR sensor has an open circuit.

                            You may try to contact your toner supplier and ask how are they fix this problem or waiting for someone here to give you valuable advice.

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #15
                              Originally posted by redzx
                              but now.. sometimes its shown the new code.. E000020-01cd... what that mean?
                              E020-01Cx
                              Trouble in the supply of the toner from the toner cartridge to the
                              developer. Too much toner is supplied to the developer. Broken or
                              disconnected wire in the ATR sensor.

                              You may now have a contaminated YELLOW DRUM UNIT

                              Refilling is a risky issue
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                              Comment

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