Copy theory process

[SCREWTAPE]

A service manual will direct you, but won't teach how to be a technician.

Hands on does the trick, plus a GOOD trainer.

Good luck.

[blackcat4866]

For most of us, that major "Ah ha!" moment happens between the first and second year in the field. For the first year, the smart guys just do what they're told and try to learn as much as possible. Then it all starts to make sense...

Then there is the percentage that never get it, no matter how many years in the field. I think you're already ahead of those. =^..^=

[mark260171]

Re: Copy theory process

Great YouTube videos many tks

As far as wages...in The UK here they have been stagnant here for Canon for a few years. Your lucky to keep your job with the yearly / bi yearly round of rendundancies !

[vincent64]

Re: Copy theory process

[QUOTE=srv;162344]

I think alot of guys drop out of the biz is cos' a copier isn't just a copier anymore.You need IT skills as well as the ever changing models that come out every couple of months.You also need to be aware of solutions for the customer which are also linked with the multi-functional product that you are servicing.We don't just repair copiers anymore,we are expected to sort all problems.The expectations and training of engineers increases but the salary doesn't.To get young kids into this business it has to be attractive financially.My kids most definitely won't be following in there fathers footsteps.I may sound like a grumpy old man (44 yrs) but I have worked for small,middle and multinational companies.A service engineer is pretty much bottom of the food chain.We don't see ourselves in that light but that is a reality.I agree that some guys are natural and some aren't but at the end of the day it is all about the money.It's only a job folks....

I agree with that, you got to be part computer genuis to make some of this happen and work, I get the basics and can install drivers and such, set up scan folder, but when the cust has a network issue, and I prove its network, thats when it becomes there problem, and thats also why I changed jobs, still doing same thing, smaller company, one brand, and just 2 of us, yes, 2 tech, and we help the other out, you dont see that much, but we do, he loaded with calls I take some of his and vis versa, and I am 49, my son is 3 and half and I am going to push him, gently, but push him at something besides what I do, tech if he wants it, but network engenier or maybe medical field...who knows.

[teckat]

Re: Copy theory process

[QUOTE=vincent64;341390]

I agree with that, you got to be part computer genuis to make some of this happen and work, I get the basics and can install drivers and such, set up scan folder, but when the cust has a network issue, and I prove its network, thats when it becomes there problem, and thats also why I changed jobs, still doing same thing, smaller company, one brand, and just 2 of us, yes, 2 tech, and we help the other out, you dont see that much, but we do, he loaded with calls I take some of his and vis versa, and I am 49, my son is 3 and half and I am going to push him, gently, but push him at something besides what I do, tech if he wants it, but network engenier or maybe medical field...who knows.

one thing to remember > it's just only a copier in the long run/

it's the expansion of your knowledge that increases the job field

u can learn more about Networking online & in the field > than in a classroom

the thing is companies nowadays don't want to pay for overqualified networking only people/ the burden is put on copier techs to learn>& set up> not only a small basic network> but these complicated large ones-

[northernlife]

Re: Copy theory process

All but three tech's I've met in my life were incapable of doing a simple peer to peer network via crossover cable. Nowadays with the machines becoming ever so reliant on networking (scan to email, printing, CDS, RDS, etc...) it's becoming standard that new tech's need to pass the PDL course from comptia before getting certified in basic "Quest" (Don't know what it's called now that's what it was when I took it 10 years ago)