Message constant open door Ir2270

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  • masky
    Technician

    50+ Posts
    • Aug 2010
    • 51

    #1

    [Dead] Message constant open door Ir2270

    hello
    I have a big problem with an 2270 go, I get the message constantly RIGHT SIDE DOOR CLOSE RAND I changed the door switch, I changed the Power Supply, the Dc controller and all plates have the machine, I measured at j309 conector that reach the 24v and go, luckily have another well for testing, but the result is the same, the message remains
    It is a very rare breakdown, please apply for help
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Originally posted by masky
    hello
    i have a big problem with an 2270 go, i get the message constantly right side door close rand i changed the door switch, i changed the power supply, the dc controller and all plates have the machine, i measured at j309 conector that reach the 24v and go, luckily have another well for testing, but the result is the same, the message remains
    it is a very rare breakdown, please apply for help

    right lower door assembly
    fu5-2030-000- check or replace these two springs on door

    DOOR.JPG
    Also From and old tech pub/ found this>>>
    2270/2870/3570/4570 ="Close The Main Units Right Cover"
    check the intermediate connector behind the DC Controller from J314, an 11 pin connector. You won't see J314 in your general circuit diagram as there is a misprint. There are 2 J315's shown in the general circuit diagram a 3 pin and an 11 pin. The 11 pin J315 connector is really J314 on the DC Controller. This connector can be traced back to the intermediate connector. Reseat this 11 pin connector (J314) to resolve the message " Close The Main Units Right Cover".

    MORE OLD TECH PUB INFO>

    May 30, 2007
    imageRUNNER 2230 / 2830 / 3530 / 2270 / 2870 / 3570 / 4570 / 3025 / 3030 / 3035 / 3045 'Close Right Side Door Message' will not clear from the Display Panel.

    "Close Right Side Door Message'" will not clear from the Display Panel.
    Microswitch MSW2 was found not to be actuating properly. Microswitch MSW2 is actuated by linkage from the right side door.

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • jayadieko

      #3
      Re: Message constant open door Ir2270

      Originally posted by masky
      hello
      I have a big problem with an 2270 go, I get the message constantly RIGHT SIDE DOOR CLOSE RAND I changed the door switch, I changed the Power Supply, the Dc controller and all plates have the machine, I measured at j309 conector that reach the 24v and go, luckily have another well for testing, but the result is the same, the message remains
      It is a very rare breakdown, please apply for help
      have you solve your problem? i have same problem with you

      Comment

      • amansain2

        #4
        Re: Message constant open door Ir2270

        Originally posted by jayadieko
        have you solve your problem? i have same problem with you
        my canon ir2270 right cover not close

        Comment

        • kuby
          Senior Tech

          1,000+ Posts
          • Oct 2007
          • 1403

          #5
          Re: Message constant open door Ir2270

          Also I had this problem. When you push in on the door the message goes away and if you keep it pushed in you can make copies. But if you release the door it will give you a paper jam or it will show the message to close the door. It ended up being the FK2-0384-000 SWITCH, MICRO. Figure 102 , part #27 in the manual. Might want to check it.

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: Message constant open door Ir2270

            Originally posted by amansain2
            my canon ir2270 right cover not close
            check the condition of the 2 springs that keep tension on the locking arms of the lower right door (spring part number; FU5-2030-000). Uneven pressure of the springs causes the door to open when paper passes the middle paper feed assembly. PS17 will then indicate an open door indication.


            Problem :
            "Close Right Side Door Message'" will not clear from the Display Panel.

            Solution :
            In this case, microswitch MSW2 was found not to be actuating properly.
            Microswitch MSW2 is actuated by linkage from the right side door.

            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • aakash@24
              Technician
              • May 2011
              • 41

              #7
              Re: Message constant open door Ir2270

              Originally posted by masky
              hello
              I have a big problem with an 2270 go, I get the message constantly RIGHT SIDE DOOR CLOSE RAND I changed the door switch, I changed the Power Supply, the Dc controller and all plates have the machine, I measured at j309 conector that reach the 24v and go, luckily have another well for testing, but the result is the same, the message remains
              It is a very rare breakdown, please apply for help
              hi me facing same problem.changed all but the issue remains.if u have any solution pls share

              Comment

              • aakash@24
                Technician
                • May 2011
                • 41

                #8
                Re: Message constant open door Ir2270

                Originally posted by teckat
                right lower door assembly
                fu5-2030-000- check or replace these two springs on door

                [ATTACH=CONFIG]6027[/ATTACH]
                Also From and old tech pub/ found this>>>
                2270/2870/3570/4570 ="Close The Main Units Right Cover"
                check the intermediate connector behind the DC Controller from J314, an 11 pin connector. You won't see J314 in your general circuit diagram as there is a misprint. There are 2 J315's shown in the general circuit diagram a 3 pin and an 11 pin. The 11 pin J315 connector is really J314 on the DC Controller. This connector can be traced back to the intermediate connector. Reseat this 11 pin connector (J314) to resolve the message " Close The Main Units Right Cover".

                MORE OLD TECH PUB INFO>

                May 30, 2007
                imageRUNNER 2230 / 2830 / 3530 / 2270 / 2870 / 3570 / 4570 / 3025 / 3030 / 3035 / 3045 'Close Right Side Door Message' will not clear from the Display Panel.

                "Close Right Side Door Message'" will not clear from the Display Panel.
                Microswitch MSW2 was found not to be actuating properly. Microswitch MSW2 is actuated by linkage from the right side door.


                hi I have replaced that j314 harness and DC controller.still the message is there.changed microswitch and all boards but message remains

                The problem started with e00227 code and I replaced scanner board and power supply after that I got this msg
                I have interchanged same parts to other machine and they are all good.any solution

                Comment

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