Canon lms error

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  • Kuborlor
    • Mar 2025

    #1

    Canon lms error

    Hello...i purchased a UFR II Printer Kit S1 to activate the Network Printing on my IR3025, however when i go to the canon LMS Website to enter the lincense access number/device serial number, i get the following message....

    "The specified [Device Serial Number] cannot be used for the purchased option product

    I have tried the Lincense Assess Nuber/serial number over and over again but still get the same message.
    Please what could be the problem? - THANKS
  • SCREWTAPE
    East Coast Imaging

    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    Go back to where purchased this kit. Its not going to work

    Do you have the certificate or just the activation code.

    You can also speak to Canon Sales & Marketing for more information.
    Attached Files

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092

      #3
      Originally posted by Kuborlor
      Hello...i purchased a UFR II Printer Kit S1 to activate the Network Printing on my IR3025, however when i go to the canon LMS Website to enter the lincense access number/device serial number, i get the following message....

      "The specified [Device Serial Number] cannot be used for the purchased option product

      I have tried the Lincense Assess Nuber/serial number over and over again but still get the same message.
      Please what could be the problem? - THANKS

      iR3045/3035/3030/3025


      On The iR3025 / The UFR II/PCL Printer Kit-S1/
      does not require LMS Activation
      • Optional controller enables networked printing with support for UFR II
      and PCL 5e/6 page description languages

      options that need LMS highlighted in RED below

      Print Controller Options
      1. UFR II/PCL Printer Kit-S1
      • Optional controller enables networked printing with support for UFR II
      and PCL 5e/6 page description languages

      2. PS Printer Kit- S1
      • Supports emulated PostScript 3 page description language
      • Requires the UFRII/PCL Printer Kit-S1

      3. Web Access Software-F1
      • Allows the user to view internet and intranet sites directly from the
      device control panel (Requires the iR 256MB Expansion RAM to display
      web flash content)
      • Users can download and print web pages and PDF files (Requires the
      UFR II/PCL Printer Kit-S1 for printing functions. Add the PS Printer Kit-
      S1 if printing PDF files.)
      • LMS Activated

      4. Secure Watermark-A1
      • Enables users to embed hidden text in the background of copies/prints
      • Embedded text will appear when copies of the document are made
      • LMS Activated

      5. Encrypted Secured Print Software-C1
      • Enables users to encrypt print data sent from a computer over the
      network, using the Secured Print function
      • Print data is decrypted at the device
      • Enables users to strengthen the security of print data
      • Requires UFR II/PCL Printer Kit-S1
      • LMS Activated

      6. Barcode Printing Kit-A1
      • Provides the ability to print barcodes in SAP R3 environments
      • Requires the UFR II /PCL Printer Kit-S1
      • LMS Activated

      F. Fax Options
      1. Super G3 Fax Board-Q1
      • Provides a connection for one telephone line to enable traditional faxing
      capabilities
      • Cannot be installed with the Super G3 Multi-line Fax Board-D1

      2. Super G3 Multi- Line Fax Board-D1
      • Enables users to use two lines simultaneously to send and receive fax
      documents
      • Cannot be installed with the Super G3 Fax Board-Q1

      G. Universal Send Options
      1. Universal Send Kit-G1
      • Enables scan to e-mail, I-fax, User Inbox, and File Server
      • Enables send feature which allows the device to serve as the central
      document communication hub of any small to mid sized office
      environment
      • LMS Activated

      2. Universal Send Searchable PDF Kit-A1
      • Option for Universal Send Kit-G1
      • Enables the device to send PDF documents in Searchable PDF mode
      • Was available previously but now included on a separate kit
      • LMS Activated

      3. Universal Send PDF Security Feature Set-A1

      • Option for Universal Send Kit-G1
      • Enables the user to create Encrypted PDF documents
      • Digital Device Signature mode uses the device signature certificate and
      key pair inside the machine to add a digital signature to a PDF
      document
      • LMS Activated

      4. Digital User Signature PDF Kit-A1

      • Enables the user to identify which user signed a PDF document
      enabling document authentication
      • Works when the user is signed on using SSO or SDL
      • LMS Activated

      H. Send and Print Packages
      1. Universal Send & UFR II/PCL Print Package-B1
      • Combines UFR II, PCL 5e/6 printing and Universal Send in one
      package
      • Cannot be installed with the UFR II/PCL printer Kit-S1 or Universal
      Send Kit-G1

      2. Universal Send & Multi-PDL Print Package-B1

      • Combines UFR II, PCL 5e/6, PS Printing and Universal Send in one
      package
      • Cannot be installed with UFR II/PCL Printer Kit-S1, PS-Printer Kit-S1 or
      Universal Send Kit-G1

      I. Other System Options
      1. Workflow Composer
      • Provides the ability to turn complex multi-step job tasks into simple onetouch
      operation
      • Workflow Composer allows users to register one key that encompasses
      the scan, edit/merge, print, and send settings necessary to perform a
      specific task or workflow. Once registered, this key can then be used for
      future operation of the same workflow.
      • LMS Activated

      2. USB Application Interface Board-G1
      • Requires the Expansion Bus Board-C1 for installation
      • Used as an accessory connection to connect accessories such as a
      mouse, keyboard, etc. for use with a MEAP Application

      3. Expansion Bus Board-C1

      • Required to install the USB Application Interface Board-G1

      J. Security & Accessibility
      1. HDD Data Encryption Kit-B4
      • Encrypts image data before writing to the HDD
      • Provides protection for both temporary and permanent data
      • Equipped with Canon MFP Security Chip 1.00 which is Common
      Criteria Certified

      2. HDD Data Erase Kit-A1
      • Temporary data will be overwritten and erased immediately after job
      completion and permanent data such as mail box data will be
      overwritten and erased after it is deleted
      • Offers three erasure methods depending on sensitivity of documents
      (Null Once, Random Once and Random 3 times)

      3. Braille Label Kit-A1
      • Provides easier access for visually impaired users
      • Conform to ADA Section 508 Requirements

      4. ADF Access Handle-A1

      • Helps users to open the Document Feeder to allow for easier access for
      seated users
      • Helps meet ADA Section 508 standards

      5. Voice Operation Kit-A1

      • Enables users to set various functions of the machine using their voice
      • 3 modes which includes Voice Guide & Recognition Mode, Voice Guide
      Mode and Recognition Mode
      • Requires the iR 256 MB Expansion RAM-B1
      • Cannot be installed with Card Reader-C1
      • Cannot be installed with Document Tray-J1

      6. Remote Operator’s Software Kit-A2
      • Remote access utility that mirrors the device control panel functionality
      on a personal com
      Last edited by teckat; 09-05-2010, 10:57 PM.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Kuborlor

        #4
        HI[IMG]file:///C:/DOCUME%7E1/user21/LOCALS%7E1/Temp/moz-screenshot.jpg[/IMG] SCREW....I have the certificate, but do you have any idea why i am getting this error message?


        Originally posted by SCREWTAPE
        Go back to where purchased this kit. Its not going to work

        Do you have the certificate or just the activation code.

        You can also speak to Canon Sales & Marketing for more information.

        Comment

        • Kuborlor

          #5
          Originally posted by teckat

          ir3045/3035/3030/3025


          on the ir3025 / the ufr ii/pcl printer kit-s1/
          does not require lms activationoptions that need lms highlighted in red below

          print controller options
          1. Ufr ii/pcl printer kit-s12. Ps printer kit- s13. Web access software-f1

          4. Secure watermark-a1

          5. Encrypted secured print software-c1

          6. Barcode printing kit-a1

          f. Fax options
          1. Super g3 fax board-q12. Super g3 multi- line fax board-d1g. Universal send options
          1. Universal send kit-g1

          2. Universal send searchable pdf kit-a1

          3. Universal send pdf security feature set-a1


          4. Digital user signature pdf kit-a1


          h. Send and print packages
          1. Universal send & ufr ii/pcl print package-b1
          2. Universal send & multi-pdl print package-b1
          i. Other system options
          1. Workflow composer

          2. Usb application interface board-g1
          3. Expansion bus board-c1
          j. Security & accessibility
          1. Hdd data encryption kit-b4
          2. Hdd data erase kit-a13. Braille label kit-a1
          4. Adf access handle-a1

          5. Voice operation kit-a1
          hello teckat...so what do i need to do to enable the print network print function on the ir3025....when i try to print the machine detects the print command and logs it in print job but nothing comes out. Is there something i should be doing in service mode? Thanks!

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16092

            #6
            did u install the UFR II print driver from Canon web site.
            search in link below

            iR3025
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • SCREWTAPE
              East Coast Imaging

              Site Contributor
              2,500+ Posts
              • Jan 2009
              • 3396

              #7
              I remember installing one these a while back. And yes, I don't remember having to activate any printing options. I believe it was standard.

              Why don't attach a image of that certificate so that we can see.

              As Teckat suggested. Set up the print driver.

              There is no way your gonna get around this.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16092

                #8
                SCREWTAPE>

                That UFR II/PCL Printer Kit-S1 may have a certificate that is needed on other models that require LMS Actavation
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • SCREWTAPE
                  East Coast Imaging

                  Site Contributor
                  2,500+ Posts
                  • Jan 2009
                  • 3396

                  #9
                  That's true.

                  Comment

                  • Kuborlor

                    #10
                    Thank you very much gentlemen....i am currently downloading the UFRII Drivers, will let you know how it goes.

                    Comment

                    • charm5496
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Apr 2008
                      • 2387

                      #11
                      The S1 print kits are UFR/PCL and then there is also a PS kit as well. The 3045 does not come standard with this series like it does some others. If you are getting this error then the license key might be corrupt in which case you need to contact canon. Without seeing the key there is no way of telling.
                      If you scan it make sure you block out the key so no one takes and uses it on you....
                      Accidents don't just happen. They must be carelessly planned.

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16092

                        #12
                        Originally posted by charm5496
                        The S1 print kits are UFR/PCL and then there is also a PS kit as well. The 3045 does not come standard with this series like it does some others. If you are getting this error then the license key might be corrupt in which case you need to contact canon. Without seeing the key there is no way of telling.
                        If you scan it make sure you block out the key so no one takes and uses it on you....

                        The UFR II/PCL Printer Kit-S1/does not require LMS Activation
                        0n the
                        iR3045/3035/3030/3025/ read the options for model that I posted, they show what options require LMS
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • Kuborlor

                          #13
                          Hello Gentlemen, i downloaded and installed the UFRII PCL Drivers for IR3025 as suggested.
                          the Machine recieves the print job but nothing comes, i checked the prink log and the print status was indicationg...NG (#853)
                          wondering what i'm missing...is there a way to check if my model (IR3025) requires a certificate for LMS Activation??

                          Thank you for you continues help on this matter....really appreciated.

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16092

                            #14
                            Originally posted by Kuborlor
                            Hello Gentlemen, i downloaded and installed the UFRII PCL Drivers for IR3025 as suggested.
                            the Machine recieves the print job but nothing comes, i checked the prink log and the print status was indicationg...NG (#853)
                            wondering what i'm missing...is there a way to check if my model (IR3025) requires a certificate for LMS Activation??

                            Thank you for you continues help on this matter....really appreciated.


                            I POSTED ALL THE OPTIONS THAT NEED LMS ON YOUR SERIES MODEL IR MACHINE.


                            Do you have your imagePass hooked up to this iR3025 ??


                            #853

                            Are u sure you are using the UFR Print Driver to Print
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • Kuborlor

                              #15
                              teckat, if i get you right, is imagepass somekind of a print server?
                              i am trying to print directly to the USB Port. is it possible to send me a link where i can get the right UFR drivers for the IR3025??

                              Thanks

                              Comment

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