Canon IR3300i Top Feeder Not Being Recognized

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  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #31
    Originally posted by dbmoylan@gmail.com
    The "0" is for the feeder. Should I do a service mode check for a reader?

    I turned off the device, pulled out the pigtail cord (I understand called the interface cable) and restarted. Copier did not read any errors & initialized normally.

    Should I still be looking at fixing the circuit board that the interface cable (pigtail side) is attached to?

    Thank you!

    ok! no errors /are u able to make copies off glass without error pop up ?

    that cable goes from DADF to Reader for communication / u stated u swapped cable ? check if DADF pcb is receiving 24v & 5v while cable is plugged in/ turn off before plugging in
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • dbmoylan@gmail.com
      Technician

      50+ Posts
      • May 2010
      • 89

      #32
      Yes, unit can copy without problem on glass when DADF is unplugged (interface cable).

      Can you please clarify where I should read the voltage. The pigtail (interface) cord has 1 side in the DADF circuit board. Should I be reading voltage on that interface cord that plugs (with a connector) into the main unit?

      Thanks.

      Comment

      • Peter Sim
        Trusted Tech

        250+ Posts
        • Sep 2008
        • 445

        #33
        Originally posted by dbmoylan@gmail.com
        The "0" is for the feeder. Should I do a service mode check for a reader?

        I turned off the device, pulled out the pigtail cord (I understand called the interface cable) and restarted. Copier did not display any errors & initialized normally. Also, can copy from glass without any problem.

        Should I still be looking at fixing the circuit board that the interface cable (pigtail side) is attached to?

        Thank you!
        Is what canuck and screwtape say,replace the reader controller,will solve your df absent problem.

        Comment

        • dbmoylan@gmail.com
          Technician

          50+ Posts
          • May 2010
          • 89

          #34
          Peter, thanks for your post. I understand the reader controller is the circuit board located in the DADF that the pigtail (interface) cord is connected to on one end & has a harness on the other side to plug into the rear of the copier. Thanks for clarifying which reader controller you're identifying.

          Is this identified as the FG3-1822-030
          ADF DC CONTROLLER PCB ASSEMBLY (located in the DADF)?

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #35
            Originally posted by dbmoylan@gmail.com
            Yes, unit can copy without problem on glass when DADF is unplugged (interface cable).

            Can you please clarify where I should read the voltage. The pigtail (interface) cord has 1 side in the DADF circuit board. Should I be reading voltage on that interface cord that plugs (with a connector) into the main unit?

            Thanks.

            SCREWTAPE posted this for your original -E711-0001 Code

            Connector, ADF controller PCB

            Is the interface cable between the ADF controller PCB an the reader controller
            PCB normal?
            NO: Correct the cable.
            YES: Replace the DADF controller PCB.


            YES- u should read from the two connectors J1 & J2 - Red wire 24v / Brown 5v or 3.3v


            Have u tried an RCON CLEAR ??

            First do a COPIER>FUNCTION>MISC-P
            P-PRINT (prints out settings) for the DCON & RCON
            then>
            COPIER>FUNCTION>CLEAR
            R-CON
            Select <R-CON> to highlight, and press the OK key.
            2) Turn off and then on the main power switch
            Re-input RCON setting
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • Peter Sim
              Trusted Tech

              250+ Posts
              • Sep 2008
              • 445

              #36
              Originally posted by dbmoylan@gmail.com
              Peter, thanks for your post. I understand the reader controller is the circuit board located in the DADF that the pigtail (interface) cord is connected to on one end & has a harness on the other side to plug into the rear of the copier. Thanks for clarifying which reader controller you're identifying.

              Is this identified as the FG3-1822-030
              ADF DC CONTROLLER PCB ASSEMBLY (located in the DADF)?
              Yes ,is connected with your main board

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #37
                Originally posted by dbmoylan@gmail.com
                Peter, thanks for your post. I understand the reader controller is the circuit board located in the DADF that the pigtail (interface) cord is connected to on one end & has a harness on the other side to plug into the rear of the copier. Thanks for clarifying which reader controller you're identifying.

                Is this identified as the FG3-1822-030
                ADF DC CONTROLLER PCB ASSEMBLY (located in the DADF)?



                DADF CK.JPG
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • dbmoylan@gmail.com
                  Technician

                  50+ Posts
                  • May 2010
                  • 89

                  #38
                  R-Con setting cleared & unit restarted. Reading printed out as 07.01. How would one reinput that setting. Thanks.

                  Comment

                  • dbmoylan@gmail.com
                    Technician

                    50+ Posts
                    • May 2010
                    • 89

                    #39
                    Teckat, can you please clarify which leads should be touched on those connectors. J2 has 2 wires (red & blue I recall) and the J1 has numerous wires. Don't want to short anything using the voltage tester leads.

                    Thank you.

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #40
                      Originally posted by Peter Sim
                      Yes ,is connected with your main board

                      The READER PCB is not in the DADF UNIT /
                      it is in the Reader B1

                      The ADF DC PCB IS IN DADF H1
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • SCREWTAPE
                        East Coast Imaging

                        Site Contributor
                        2,500+ Posts
                        • Jan 2009
                        • 3396

                        #41
                        Originally posted by teckat

                        The READER PCB is not in the DADF UNIT /
                        it is in the Reader B1

                        The ADF DC PCB IS IN DADF H1
                        Thank you teckat, I was just going to post to that

                        Part# for reader controller PCB -- FG3-2671-000

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #42
                          Originally posted by dbmoylan@gmail.com
                          Teckat, can you please clarify which leads should be touched on those connectors. J2 has 2 wires (red & blue I recall) and the J1 has numerous wires. Don't want to short anything using the voltage tester leads.

                          Thank you.
                          RED IS 24v / BLUE IS Ground/

                          put meter to VDC put RED lead on red 24v connector pin and your black meter lead to metal frame ground/ do not try to go across this pins
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #43
                            Originally posted by SCREWTAPE
                            Thank you teckat, I was just going to post to that

                            Part# for reader controller PCB -- FG3-2671-000
                            funny thing / my friend just e-mailed me to say that if Reader did not go in an Error when poster tried my test of unplugging DADF and making copies/ there could be an issue with the 5v in DADF PCB not being seen by printer/
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #44
                              Originally posted by dbmoylan@gmail.com
                              Teckat, can you please clarify which leads should be touched on those connectors. J2 has 2 wires (red & blue I recall) and the J1 has numerous wires. Don't want to short anything using the voltage tester leads.

                              Thank you.

                              You must read 5 volts on the Brown Wires on J1/ without 5v reading printer will not see DADF

                              u measure same way like i posted for 24v check
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                              Comment

                              • dbmoylan@gmail.com
                                Technician

                                50+ Posts
                                • May 2010
                                • 89

                                #45
                                Teckat, on J2 red is showing 53.1V.

                                Also, on J1 connector, there is no brown wire, just purple on 1 end and several other color wires (7 wires total). Can you please confirm which position wire I should be testing to find the 5V reading. Readings are showing on the purple wire - 0V, the wire next to purple is black and that is reading 10V. The other end of the J1 is a blue wire and is also 0V.

                                The other voltages on J1 are: middle gray wire is at 10V, and red (2nd to end on other end) is at 53.1V. Remaining wires not described above are at 0V.

                                I switched out the DADF controller PCB with a working circuit board & no change in copier's operation (no DADF function). I am now wondering if problem is with the reader controller, and if the above voltage values are consistent with a problem on that board.

                                Thank you.
                                Last edited by dbmoylan@gmail.com; 09-15-2010, 06:12 AM.

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