Canon Ir 3025 Fixing film Temperature controlling

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  • Zoollanderhu
    Technician

    50+ Posts
    • Aug 2010
    • 76

    Canon Ir 3025 Fixing film Temperature controlling

    Hi Everyone!
    I need help. I have a problem with a Canon Ir3025, the paper is slightly damp, so as it comes out from the fixing film it is curly.
    I guess I should change the fixing film's temperature. How can I do it? Is it possible at this MFP? Does it need any special mode like : Special Mode P or Bond SP. Fix P.? Does it have any effect on curly paper?
    What would be the right way to stop the curlying?

    Also have the same problem with a Ir2020/2016, I have the SM,and saw how to get the target temperature by mode ( mentioned above) ? Anyone has stopped the curlying by this way?

    Thanks any help
    Norbert
    Hungary


    P.S.:
  • SCREWTAPE
    East Coast Imaging

    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    Why don't you use fresh paper or different media.

    Reducing the temp is not going to help.

    Comment

    • Zoollanderhu
      Technician

      50+ Posts
      • Aug 2010
      • 76

      #3
      Originally posted by SCREWTAPE
      Why don't you use fresh paper or different media.

      Reducing the temp is not going to help.
      Unfortunately I can't tell to the customer
      I need some resolution.
      Thank you anyway

      Comment

      • SCREWTAPE
        East Coast Imaging

        Site Contributor
        2,500+ Posts
        • Jan 2009
        • 3396

        #4
        I hear that. But it is what it is. Its the customers responsibility to keep fresh paper in the machine.

        There is no decurler is this unit. If the paper is curling up bad then its the paper. That's not your problem. Its ok to tell the client the way it is.

        Try different paper.

        Comment

        • SCREWTAPE
          East Coast Imaging

          Site Contributor
          2,500+ Posts
          • Jan 2009
          • 3396

          #5
          You can try this.

          Adjust Copier/Option/Body/TEMP-TBL

          <Setting range> 0: OFF [Default] 1: Priority to productivity, control temperature fixed at -10deg C 2: Control temperature fixed at -6deg C 3: Control temperature fixed at -3deg C 4: Priority to fixing, control temperature fixed at +3deg C 5: Control temperature fixed at +6deg C 6: Control temperature fixed at +10deg C 7: Control temperature fixed at +15deg C

          Comment

          • Zoollanderhu
            Technician

            50+ Posts
            • Aug 2010
            • 76

            #6
            First of all I'm very gratefull for your helping hand

            How can I reach this settings? I'm in the service mode ( * 2 +8 *)? and then?
            Anyway you have helped me a lot
            Best regards,
            Norbert!

            Comment

            • DadO
              Trusted Tech

              Site Contributor
              250+ Posts
              • Dec 2007
              • 401

              #7
              Before u do adjustments, buy a fresh pack of paper( if possible quality paper) go and show them if paper curls. then do adjustment. It's quite interesting to watch their face while u feed 100 or more copies without paper curling.

              Comment

              • Zoollanderhu
                Technician

                50+ Posts
                • Aug 2010
                • 76

                #8
                Thanks Maybe I'll do, although I wouldn't make them furious. ...Customer is the king..... he is always right( LOL)...
                Anyway You're right

                Comment

                • Brian8506
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2009
                  • 1642

                  #9
                  Why dance in circles when your problem is in the paper. You're gonna throw a machine out of spec to accomodate damp paper? What happens when they finally get good paper? The customer is always right is a great expression but this may come as a shock, sometimes they're wrong.

                  Comment

                  • mrfixit51
                    Lead Service Technician

                    1,000+ Posts
                    • Oct 2008
                    • 1975

                    #10
                    The customer is right, till they're wrong.

                    Best way to handle them is to demonstrate, as was already offered, the suggestion of fresh paper from a different source. Point out that nothing changed in the situation except the paper. No changes to machine were made and copier runs smoothly now. The obvious answer was paper as the issue, not the copier...
                    "Once a King, always a King, but once a Knight is enough!"

                    Comment

                    • CanonSco
                      Man About Town

                      250+ Posts
                      • Jul 2010
                      • 368

                      #11
                      Is the paper just curly , or giving 0107 D/S jams also?

                      Run 20 or so sheets through the machine when cold and show the customer the moisture running down the black front fuser guide off the paper. Then put a fresh ream in.

                      If you are suffering from 0107 D/S jams then there are some recommended settings to help this.
                      Yes, I am a nerd.
                      Gaming PC - check. Raspberry Pi - Check. Custom ROM on phone - check. Thick glasses - check.

                      Comment

                      • android790
                        Technician

                        50+ Posts
                        • Jul 2010
                        • 63

                        #12
                        Years ago, paper had on the package "print or copy this side up" it was for jam problems caused by paper curl. They did away with this. Paper still has more of a curl depending on how it is loaded. I had an IRC2550 with a bad curl. Ran one copy,curl. Turned the next page over,flat. I could show this to the customer. Informed her that if she saw the curl to flip the paper over. Fresh paper is always the answer, but how it is loaded can burn you too. Paper is not what it used to be.
                        Yes, I am here to fix your machine. No, your machine went out of warranty 18 years ago.

                        Comment

                        • Zoollanderhu
                          Technician

                          50+ Posts
                          • Aug 2010
                          • 76

                          #13
                          Guys!
                          You're right!
                          Best regards,
                          Norbert

                          Comment

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