ir 5000, PC can not scan with ADF

[Gunawan]

hi all, i have a problem with scan gear, scan is work with flat bed but not in ADF. actualy ADF is work if use it with copy, what's wrong with that.

thanks for all.

[SCREWTAPE]

Change Original Placement section to ADF from your main tab when you want scan from the feeder.

[Gunawan]

thanks screwtape, but i already use that seting. then i try to replace the NIC and re systeming, it's still not work.
the consumer have 2 similar machine, the old one was connected before ( work properly), and last just upgrade with printer kit ( have Prolem ).
what else, i should try to do.

[SCREWTAPE]

thanks screwtape, but i already use that seting. then i try to replace the NIC and re systeming, it's still not work.
the consumer have 2 similar machine, the old one was connected before ( work properly), and last just upgrade with printer kit ( have Prolem ).
what else, i should try to do.

What version did you upgrade to?

What version of network scan gear do you have?

[teckat]

thanks screwtape, but i already use that seting. then i try to replace the NIC and re systeming, it's still not work.
the consumer have 2 similar machine, the old one was connected before ( work properly), and last just upgrade with printer kit ( have Prolem ).
what else, i should try to do.

How to Install and Configure Canon ScanGear Tool

Version 2.21 will work with all the non-color copiers

http://software.canon-europe.com/sof...068.asp?model=
Network ScanGear v2.21 link above

Run the EXE you just downloaded. By default the EXE unpacks the contents of the EXE to your TEMP folder.

TEMP FOLDER LOCATION on Windows 2000 through XP : C:\Documents and Settings\NameofUser\Local Settings\Temp

TEMP FOLDER LOCATION on Vista through Windows 7 : C:\Users\NameofUser\AppData\Local\Temp

Once installed, you will need to launch the ScanGear Tool and input the IP address of the copier. Make sure it connects successfully by click the "Test Connection" button

Now you can Scan with the copier. For this example, I am going to be using the "Microsoft Office Document Scanning" tool provided within Microsoft Office 2003 through 2010.

LOCATION OF MODS in XP, Vista, & Windows 7: Start Menu -> Microsoft Office -> Microsoft Office Tools

Now walk over to your Canon copier. Press the big SCAN button to switch the copier into SCAN mode.

Select the "Online" option to force the SCAN mode on. (It will start searching for the ScanGear client on your computer)

Place the document you are wanting to scan into the feeder tray on top of the Canon Copier. (It will not start scanning until feeder tray has paper in it)

On your computer, select Scan (black and white or color) and then the computer will begin scanning your documents.

[SCREWTAPE]

He mention that it worked from the platen glass just not the feeder.

Then he's talking all about changing nic cards and flashing.


????

[SCREWTAPE]

thanks screwtape, but i already use that seting. then i try to replace the NIC and re systeming, it's still not work.
the consumer have 2 similar machine, the old one was connected before ( work properly), and last just upgrade with printer kit ( have Prolem ).
what else, i should try to do.

After "re systeming" do you see the scan option from the control panel.

[Gunawan]

thanks screwtape and tectat.
my consumer software (s/w) : OS , XP, server 2003. Scangear Ver. 2.00
related s/w for scan : Office 2007, Adobe photoshop etc.
machine : type ir 5000dN, boot rom 26,44N
system flashing : OS XP, SST ver. 3.11Ed, system use iR5000dN-USen8103.
flashing use b method, 2+8 on, connection use paralel (bi centro)
in low speed, result ok.
re systeming is the same above.
scaning : on the platen glass scan is normaly.
when feeder use, it take no effek in PC, no respone errol in copier
machine. no error or jam apear. just nothing hapened.
now i will try to upgade S/w Scangear with newest ver. i'll report after finishing that.

[SCREWTAPE]

Canon U.S.A. : Support & Drivers : imageRUNNER 6000
Best thing to do is reinstall the program.
There were issues with NWSG v2.00
Here's a link for NWSG TOOL.

[teckat]

is you setting in service mode set for -
SERVICE MODE > COPIER > OPTION > USER > NW-SCAN
NW-Scan to 1


If there is an option for Enable Dedicated Port (or Enable Canon Port) under Additional Functions, System Settings, Network Settings, make sure it is set to ON.

DEDICATED PORT Additional Functions > System Settings > Network Settings > Dedicated Port. Set to a 1

INSTALL SCAN GEAR>>>

1. Navigate to the Start Menu and click on Run copy and paste the following: Q:\\Drivers\\Canon\\ScanGear\\scangear 2.21\\driver\\us_eng\\DISK1\\Setup.exe
2. Follow the installation directions leaving the default values.
3. Once the installation is finished navigate to the Network Scangear folder in the Start Menu and click on Scangear Tool
4. Click on the discover button
   Note: This may take a few minutes
5. You should now see a list of available Canon Copiers that support the scanning feature (see below). Look in the location column to find the scanner nearest you. Once found click select and then exit the Scangear Tool.
   
6. Give yourself a pat on the back. The scanner is now set up to be used from your computer.

To Scan

1. Before attempting to scan you must insert your documents in to the document feeder on the copier and turn scan mode on.
2. On the copier control panel, enter your copier code.
3. On the top portion of the screen you should see a scan icon. On older copiers there may actually be a physical scan button.
4. By default the scanner is offline, you must switch it to online before you can begin scanning.
   
5. Insert the documents into the document feeder and return to your computer.
6. You may now open up the program you with to scan the document in to (Adobe Acrobat Pro, Photoshop, Microsoft Office Document Scanning, etc.) and begin scanning. Make sure to select Network Scangear as the scanner source.

[Gunawan]

woow, amazing it worked.
actually upgrading does not work, then I started screwtape way.
uninstall all nwsg. remove the related driver.
then reinstall the new nwsg ver. 2.21 and it worked.
screwtape and tectat thank you very much, you're a best.
I do not know why with ver 2.00, wich has been working fine.

[teckat]

good fix/ 2.0 just could have been missing a DLL file