Canon IR 4570 w/ Q3 finisher has E540 sub code 8003

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  • sleepy101
    Technician
    • Nov 2009
    • 19

    #1

    Canon IR 4570 w/ Q3 finisher has E540 sub code 8003

    Hi,

    I'm working on a Canon IR 4570 w/ Q3 finisher that has a E540 sub code 8003 problem. I tried to reset, didn't work. Tray sensors changes states in I/O mode. If I turn on Dip sw 1 and 4 and power on and press push sw 3, both trays move. Any suggestions?

    Thanks.
  • SCREWTAPE
    East Coast Imaging

    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    Originally posted by sleepy101
    Hi,

    I'm working on a Canon IR 4570 w/ Q3 finisher that has a E540 sub code 8003 problem. I tried to reset, didn't work. Tray sensors changes states in I/O mode. If I turn on Dip sw 1 and 4 and power on and press push sw 3, both trays move. Any suggestions?

    Thanks.

    M37

    Tray 1 shift motor

    FH5-1038

    E540

    This can cause a E540.

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Originally posted by sleepy101
      Hi,

      I'm working on a Canon IR 4570 w/ Q3 finisher that has a E540 sub code 8003 problem. I tried to reset, didn't work. Tray sensors changes states in I/O mode. If I turn on Dip sw 1 and 4 and power on and press push sw 3, both trays move. Any suggestions?

      Thanks.

      to add on SCRWTAPES thought/ did u check for stuck flag
      Picture 009.jpg
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Canuck
        Tech Specialist

        1,000+ Posts
        • Nov 2007
        • 1713

        #4
        I believe that there is a microswitch in the center of tray 1...upper limit switch basically. If it is actuated no 24vdc and tray motors wont run. Not present on tray 2. Actuator probably bent or something stuck in there

        Comment

        • sleepy101
          Technician
          • Nov 2009
          • 19

          #5
          Thanks for all the suggestions:

          1] I have swapped tray 1's motor and sensor PCB w/ tray 2's: no change.
          2] The flag is not stuck or broken and causes it's sensor to changes states in I/O mode with manual tray movement.
          3] The microswitch changes states in I/O mode.

          I cleared the error history and did COPIER > FUNCTION > CLEAR > ERR > OK and then cycled power. The machine comes up with no errors in history, but still says that the finisher doesn't function. Is there a reset that I don't know about? When powering up the finisher has a paper transport motor spin, the stapler doesn't go home and the trays don't move. The manuals I have for this machine might be old. When I go into I/O mode the sorter addresses [P???] don't always match what I move. Is this normal? Also stacker address P003 bit 3, 4 or 5 changes states on it's on at a short but random interval. Is this normal?

          Thanks

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Originally posted by sleepy101
            Thanks for all the suggestions:

            1] I have swapped tray 1's motor and sensor PCB w/ tray 2's: no change.
            2] The flag is not stuck or broken and causes it's sensor to changes states in I/O mode with manual tray movement.
            3] The microswitch changes states in I/O mode.

            I cleared the error history and did COPIER > FUNCTION > CLEAR > ERR > OK and then cycled power. The machine comes up with no errors in history, but still says that the finisher doesn't function. Is there a reset that I don't know about? When powering up the finisher has a paper transport motor spin, the stapler doesn't go home and the trays don't move. The manuals I have for this machine might be old. When I go into I/O mode the sorter addresses [P???] don't always match what I move. Is this normal? Also stacker address P003 bit 3, 4 or 5 changes states on it's on at a short but random interval. Is this normal?

            Thanks
            What is the exact message on control panel ??
            u stated that it says "finisher doesn't function"

            do u see Limited Function displayed ?


            LCD.jpg
            CHECK THIS SETTING ALSO>>
            Service Mode Copier / Sorter / Option and check the Setting MD-SPRTN is set to "0" which is normal mode. If set to "1" the functions of the Finisher are limited.


            If the message "Finisher Cannot Be Used" is displayed on the bottom of the control panel and the Finisher Functions are unavailable for use.


            The message "Finisher Cannot be Used" appears after the finisher experiences an error and the "Limit Functions" option is selected on the display. By selecting Limit Functions, the machine will operate properly except for the use of the Finisher. After the malfunction or error code with the Finisher has been resolved, you must reset the "Limited Functions" option.
            To do this, go into Additional Functions>Common Settings>Limited Functions Mode and select "OFF".

            iR4570 Q3.JPG
            Have u checked the voltages on the Accessories Power Supply ??
            Last edited by teckat; 09-23-2010, 05:02 AM.
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • sleepy101
              Technician
              • Nov 2009
              • 19

              #7
              Thanks for all the help.
              It was in limited function mode. My bad, when a Ricoh tech works on Canon, odd stuff happens. Anyway, I turned off limited function mode and the finisher came up and worked fine. I punched and stapled in all possible locations without a problem. So all is good again.

              Thanks

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Originally posted by sleepy101
                Thanks for all the help.
                It was in limited function mode. My bad, when a Ricoh tech works on Canon, odd stuff happens. Anyway, I turned off limited function mode and the finisher came up and worked fine. I punched and stapled in all possible locations without a problem. So all is good again.

                Thanks


                Thumbs up.jpg

                the simple & obvious things are always the tricky ones
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

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