iRC3220 Magenta Background

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  • imagewalker
    Technician
    • Jun 2010
    • 94

    #1

    iRC3220 Magenta Background

    iRC3220 Magenta Background using 11x17 in by-pass heavy stock paper,mostly front side of machine has background almost like the drum is grounding or too much bias.
    only happens to magenta in heavy stock paper after 20 copies.
    any ideas???? drum life is 83%

    Too much compensation for heaver stock for magenta.....?.
  • SCREWTAPE
    East Coast Imaging

    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    Try Performing the auto gradation, full, using the THICK PAPER button selected.

    Are you selecting heavy type?

    Your drum life percentage is kind of high as well.
    Last edited by SCREWTAPE; 10-01-2010, 11:49 PM.

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Originally posted by imagewalker
      iRC3220 Magenta Background using 11x17 in by-pass heavy stock paper,mostly front side of machine has background almost like the drum is grounding or too much bias.
      only happens to magenta in heavy stock paper after 20 copies.
      any ideas???? drum life is 83%

      Too much compensation for heaver stock for magenta.....?.

      those %#'s are misleading- if u are printing over 6% to 10% coverage on 11x17 stock/ your Drums will eventually crap out- u just have to pull out magenta drum an look at surface/ if dark areas appear on surface, there is your background issue =causes overtone & background
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • imagewalker
        Technician
        • Jun 2010
        • 94

        #4
        Umm... Question: Copier drum life means that the percentage of life remaining or the amount of drum life used.. ? thought it was remaining like Xerox

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Originally posted by imagewalker
          Umm... Question: Copier drum life means that the percentage of life remaining or the amount of drum life used.. ? thought it was remaining like Xerox

          Fairy Tales of Canon/ inspect Drum Surface

          Do an Auto Calibrate once & a while
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • smiley
            Senior Tech

            500+ Posts
            • Aug 2008
            • 616

            #6
            sometimes you have to upgrade your dc controler. i have 3220 doing this also new drum install after 20 copys same problem occur.its like overtone at 1% drum life.
            there is no glory without sacrifice

            Comment

            • badboys
              Technician
              • Oct 2010
              • 69

              #7
              Are you a tech? If you're one then dismantle the magenta drum unit. Clean the primary roller area & remove accessive toner. Upgrading DC-Con version is recommended (ver37 or higher). 83% drum lifespan is still acceptable if you're a heavy & massive user. If none of the recommendation works, then replace the drum unit. Go to service mode>Copier>Option>Body>scroll down & set>DVTG-M value to +2>OK.(after replacing the drum unit)......good luck.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Originally posted by badboys
                Are you a tech? If you're one then dismantle the magenta drum unit. Clean the primary roller area & remove accessive toner. Upgrading DC-Con version is recommended (ver37 or higher). 83% drum lifespan is still acceptable if you're a heavy & massive user. If none of the recommendation works, then replace the drum unit. Go to service mode>Copier>Option>Body>scroll down & set>DVTG-M value to +2>OK.(after replacing the drum unit)......good luck.

                that setting does not have any effect/ all u need to do is inspect drum surface/ it will reveal if u will have background issues/
                I had 240 of these 3220 machines at one Major account/ those Level 1/ Level 2 settings are a waste of time when it comes to image issues.


                that Drum% rating is a waste/ Canon Still cant get their act straight trying to explain it
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • badboys
                  Technician
                  • Oct 2010
                  • 69

                  #9
                  ...at least mine works. 540% of drum lifespan & still rolling.
                  (Extreme & massive cutomer of mine. Their monthly copy volume = 50-70k...simply amazing)

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Originally posted by badboys
                    ...at least mine works. 540% of drum lifespan & still rolling.
                    (Extreme & massive cutomer of mine. Their monthly copy volume = 50-70k...simply amazing)

                    50k>70k that is nothing/
                    that Major acct I mentioned/ avg. monthly volume on each 3220 was 125k>135k - without playing around with service mode settings.
                    like I said that %
                    reading is not correct/misleading & and a software glitch that effects many 3220 serial # machines / Firmware updates do not repair or have effect on a very large batch of 3220's
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • SCREWTAPE
                      East Coast Imaging

                      Site Contributor
                      2,500+ Posts
                      • Jan 2009
                      • 3396

                      #11
                      Originally posted by imagewalker
                      iRC3220 Magenta Background using 11x17 in by-pass heavy stock paper,mostly front side of machine has background almost like the drum is grounding or too much bias.
                      only happens to magenta in heavy stock paper after 20 copies.
                      any ideas???? drum life is 83%

                      Too much compensation for heaver stock for magenta.....?.
                      Here is another tip when using heavy paper. As I posted before. The auto gradation adjustment by paper type (plain or heavy) is available with this model. When this type of symptom occurs, you can try to perform the adjustment as follows:

                      1. Set 3 or more sheets of heavy paper (blank page) in a cassette.

                      2. In user mode [Adjustment/Cleaning > Auto Gradation Adjustment > Heavy 1/ Heavy 2 (106 to 253g/m2) > Start].

                      Comment

                      • badboys
                        Technician
                        • Oct 2010
                        • 69

                        #12
                        125>135k a month...??? Simply outstanding BUT it's a lot to much for it to handle. Don't you think so? It's being abuse....well, what I mean is that the recommended monthly copy volume for IRC3200/3220 is only 50>60k...???

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #13
                          Originally posted by badboys
                          125>135k a month...??? Simply outstanding BUT it's a lot to much for it to handle. Don't you think so? It's being abuse....well, what I mean is that the recommended monthly copy volume for IRC3200/3220 is only 50>60k...???

                          no one pays attention to that brochure crap/ especially Sales People
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • blazebusiness
                            SanDiegoCopierRepair.com

                            Site Contributor
                            1,000+ Posts
                            • Apr 2010
                            • 1250

                            #14
                            Originally posted by badboys
                            Are you a tech? If you're one then dismantle the magenta drum unit. Clean the primary roller area & remove accessive toner. Upgrading DC-Con version is recommended (ver37 or higher). 83% drum lifespan is still acceptable if you're a heavy & massive user. If none of the recommendation works, then replace the drum unit. Go to service mode>Copier>Option>Body>scroll down & set>DVTG-M value to +2>OK.(after replacing the drum unit)......good luck.
                            Don't waste your time with disassembly. Replace the indicated drum & be done with the problem. Follow screwtapes instruction doing the grad adj with heavy stock.
                            sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                            Comment

                            • SCREWTAPE
                              East Coast Imaging

                              Site Contributor
                              2,500+ Posts
                              • Jan 2009
                              • 3396

                              #15
                              Originally posted by teckat
                              no one pays attention to that brochure crap/ especially Sales People
                              Preach it.

                              That's funny and so true.

                              Comment

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