Canon Ir3200 display panal does not work

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  • nasrullahbutt
    Technician

    50+ Posts
    • Jul 2007
    • 58

    #1

    Canon Ir3200 display panal does not work

    hi dear every one please tell me i have Canon Ir3200 in the penal of machine there is nothing appear. any one please help
  • SCREWTAPE
    East Coast Imaging

    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    Is the green light indicator on??

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Originally posted by nasrullahbutt
      hi dear every one please tell me i have Canon Ir3200 in the penal of machine there is nothing appear. any one please help

      first do a simple test below >>






      Adjusting the Brightness of the Display Panel adjust the brightness of the display panel?


      If the touch panel display is difficult to view, use the display contrast dial on the control panel to adjust it's brightness




      Note: To make the touch panel display brighter, turn the dial counterclockwise. To make it darker, turn the dial clockwise.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Originally posted by nasrullahbutt
        hi dear every one please tell me i have Canon Ir3200 in the penal of machine there is nothing appear. any one please help

        **Check Display contrast dial on the control panel to adjust its brightness/to make the touch panel display brighter, turn the dial counterclockwise. To make it darker, turn the dial clockwise.

        **Ensure that the voltage between the neutral and ground poles is 1/2 a volt or less. If the voltage is higher than 1/2 a volt, an electrician needs to look at and correct the outlet.

        **There are many reasons the LCD screen on the C3220 is blank, but this scenario gives a hint. The Main Controller PCB has an LED101, which is ON during normal operation. When you experience a blank LCD screen, inspect the Main Controller PCB LED101, if the LED is OFF; replace the SRAM PCB (FG3-3669-000) which is mounted on the Sub Main Controller PCB.

        **There could be a problem with the memory, a blown fuse on the Fuse PCB, a defective control panel, boot rom, memory, etc

        **Re-seat the memory DIMMs, the boot ROM, the control panel connectors.
        and the Option Boards (Network/Resolution/Open interface). If the problem still exists replace the Power Distribution PCB. (FG6-9676-000

        **Check/or Replace Fuse PCB. The fuse for the voltage for the control panel could act like a resistor. And drop the voltage from 3.3 vdc to 1.2 vdc.

        **You turn the machine on and there is no display but the green light comes ON. After 30 seconds or so, the green power light goes OFF.

        **The unique difference with this situation and other blank display issues is that the green power light turns OFF after 30 seconds (Do not overlook this). First turn the machine OFF, unplug the hard drive from the system and turn the machine back ON. See if the splash screen displays on the control panel, as this will confirm a bad hard drive. It is possible that a bad hard drive could short out the system and cause this symptom. Therefore you must replace the hard drive.

        **NOTE: This theory of a bad hard drive shorting out a system occurs also on a regular computer where no power is present. You unplug the hard drive and the machine comes back to life.

        **When the main controller fan was unplugged the display would come up and the machine would then give an E code.

        **Check the connection between the Sub-Main Controller (J1303) and the Main Controller (J1209) to see if they are seated correctly. When installing the Sub-Main Controller press the connectors together, and then install the standoff screws

        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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        • nasrullahbutt
          Technician

          50+ Posts
          • Jul 2007
          • 58

          #5
          yes green light on

          yes green light on

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Originally posted by nasrullahbutt
            yes green light on

            have u check for proper wall voltage /
            also check your neutral to ground voltage/ should be 0v to 0.5


            3564_001.jpg
            well run some/check tests shown above- if u are a tech/ if not call for service
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • SCREWTAPE
              East Coast Imaging

              Site Contributor
              2,500+ Posts
              • Jan 2009
              • 3396

              #7
              Originally posted by nasrullahbutt
              yes green light on
              Are you a tech?

              Comment

              • badboys
                Technician
                • Oct 2010
                • 69

                #8
                ...looks like something had shorted somewhere. If all of the above recommendation fails, try replacing the hard drive again but this time without the fax board...good luck.

                Comment

                • SCREWTAPE
                  East Coast Imaging

                  Site Contributor
                  2,500+ Posts
                  • Jan 2009
                  • 3396

                  #9
                  Originally posted by badboys
                  ...looks like something had shorted somewhere. If all of the above recommendation fails, try replacing the hard drive again but this time without the fax board...good luck.
                  Did I miss something... Where is the fax board.

                  Comment

                  • SCREWTAPE
                    East Coast Imaging

                    Site Contributor
                    2,500+ Posts
                    • Jan 2009
                    • 3396

                    #10
                    A bad DC power supply PCB can cause this as well.

                    1) Check whether DC line is supplied to the fuse PCB J57 from the DC power supply PCB J157. If no, check the DC power supply PCB.
                    2) Check whether AC line is supplied to the DC power supply PCB. If there is no problem with the AC supply, replace the DC power supply PCB.

                    FG6-8970(100/120V) DC Power Supply PCB.

                    Comment

                    • badboys
                      Technician
                      • Oct 2010
                      • 69

                      #11
                      I assume there is. Had similar problem with 2 units where the fax board shorted some PCB's. Symptoms: Dead panel with green indicator "ON"....just suggesting

                      Comment

                      • blazebusiness
                        SanDiegoCopierRepair.com

                        Site Contributor
                        1,000+ Posts
                        • Apr 2010
                        • 1250

                        #12
                        Check the dc pwr supply voltages as per Screwtape . That's the best advice. Not a bad idea to check all the other possibilities as per Teckat's list also-----but always start this type of diagnosis by checking pwr supply outputs first before moving on to other possibilities.
                        sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                        Comment

                        • SCREWTAPE
                          East Coast Imaging

                          Site Contributor
                          2,500+ Posts
                          • Jan 2009
                          • 3396

                          #13
                          Originally posted by badboys
                          similar problem with 2 units where the fax board shorted some PCB's. Symptoms: Dead panel with green indicator "ON"
                          I understand now.

                          I've never seen this happen before.

                          Thanks for the heads up.

                          Comment

                          • blazebusiness
                            SanDiegoCopierRepair.com

                            Site Contributor
                            1,000+ Posts
                            • Apr 2010
                            • 1250

                            #14
                            Thats a new one on me also-----------never seen it. Either way this poster never stated that he has the fax option installed. These units rarely have the fax option in my experience. Interesting info though.....
                            sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                            Comment

                            • badboys
                              Technician
                              • Oct 2010
                              • 69

                              #15
                              blazebusiness>

                              Fax function come as default, not as optional in my region as some rural area may not have broadband coverage and the subscription are cheaper too.

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