iRC2380 Pre-setup fax numbers

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  • pite
    • Jul 2025

    #1

    iRC2380 Pre-setup fax numbers

    Hi,

    Can somebody help with this issue> we have iRC2380 and we would like to set up different fax numbers they would appear on the received fax on another side, depending from which department account this fax was sent out. Is that possible, as uptill now I have found only general fax number/ unit telephone number?

    Thanks
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Originally posted by pite
    Hi,

    Can somebody help with this issue> we have iRC2380 and we would like to set up different fax numbers they would appear on the received fax on another side, depending from which department account this fax was sent out. Is that possible, as uptill now I have found only general fax number/ unit telephone number?

    Thanks
    Think this mode is available only if the optional Super G3 FAX Board or Super G3 Multi-Line
    FAX Board is install

    Press (Additional Functions) [Address Book Settings]
    [Register Address].
    Press [Register New Address].
    Press [Fax].
    Press [Name].
    Enter a name for the recipient of the fax press [OK].
    NOTE-
    The first character that you enter for the name is used for sorting the destination list
    when you press keys, such as [ABC], [DEF], and [GHI], on the Address Book
    screen.

    Press the Address Book drop-down list select one of the
    numbered sub-address books.
    Address Books 1 to 10 are used to divide the Address Book into 10 parts, called
    sub-address books. This is a convenient way to classify destinations.
    The fax number that you enter will be stored in the sub-address book that you select .

    Enter the recipient's fax number using - (numeric keys),
    , and .
    Details of each item are shown below.
    IMPORTANT
    You cannot insert a pause or a space at the beginning of a number.
    NOTE
    If you enter a pause at the end of the number, the pause is always 10 seconds
    long.
    [Pause]: Press to insert a pause of several seconds in the fax number that
    you are dialing. If you insert a pause, the letter <p> is displayed
    between the numbers, and the letter <P> appears at the end of
    the number. When dialing an overseas number, insert a pause
    after the country code, and at the end of the telephone number.

    [Tone]: Press when you want to directly call an extension line that is
    connected to a PBX (Private Branch exchange) which accepts
    only tone signals. If you press [Tone], the letter <T> appears.
    [< ] [> ]: Press to move the position of the cursor.
    [Backspace]: Press to delete the last number entered.
    [Space]: Press to insert a space between numbers.
    [+]: Use to insert a country code. Press [+] after the country code, and
    before the fax number.
    [Option]: Press to specify the sub-address, password, ECM TX, sending
    speed, and type of call settings. These settings are optional.
    [PIN Code]: Press to enter the PIN (Personal Identification Number) code.

    You can press this key only if [Option] is selected for PIN code
    position. If [Prefix], [Suffix], or [Off] is selected for PIN code
    position, this key is grayed out.

    IMPORTANT
    You cannot insert a pause or a space at the beginning of a number.
    NOTE
    If you enter a pause at the end of the number, the pause is always 10 seconds long.

    If you press [Option]
    :
    Specify each setting press [OK].
    [Sub-s [Sub-address] enter the recipient's sub-address using
    - (numeric keys), , and .
    Press [Password] enter the recipient's password using
    - (numeric keys), , and .
    Press [Confirm] re-enter the recipient's password for confirmation press
    [OK].
    Press [Space] to insert a space.
    Press [Backspace] to delete the last digit entered.
    If the recipient did not set a password for the target sub-address, you do not need to enter a password.

    <ECM TX>:

    Select [On] or [Off].
    <Sending Speed>:
    Press the Sending Speed drop-down list select the desired sending speed.
    If your document transmissions are slow in starting, this may mean that the telephone lines in your area are in poor condition.
    Select a slower speed.
    You can select [33600 bps], [14400 bps], [9600 bps], or [4800 bps].
    <Long Distance>:
    Press the Long Distance drop-down list select the type of call.
    Select [Long Distance (1)] if transmission errors occur frequently when you
    make overseas calls (when the number is stored in the Address Book). If
    errors persist, try selecting [Long Distance (2)] or [Long Distance (3)].
    <Line Selection>:
    Press the Line Selection drop-down list select the line.
    [Line 1]: Standard Line
    [Line 2]: Additional Line


    [Auto]: A line is selected according to the settings you made for TX Line
    Selection in Dual Line Options under <Fax Settings> in
    Communications Settings (from the Additional Functions screen).

    IMPORTANT

    If you want to attach a sub-address to your send job, make sure that the recipient's fax machine supports ITU-T standard sub-addresses.

    NOTE
    • The Line Selection drop-down list is displayed only if the optional Super G3 Multi-Line FAX Board is installed.

    • If Use Asterisks to Enter Access No./Passwords in System Settings (from the Additional Functions screen) is set to 'Off', the password you enter is not displayed as asterisks.

    Finish storing the address.
    ● If Access Number Management is set to 'On':
    Press [Next].
    Press [Access Number].
    Press [Access Number] enter the access number using - (numeric keys).
    Press [Confirm] re-enter the access number for confirmation press [OK]
    [OK].
    If you do not want to set an access number for this destination, press [OK]
    without entering any number.
    ● If Access Number Management is set to 'Off':
    Press [OK].



    There are two ways to expand the RX functions depending on the imageRUNNER model:

    * If the imageRUNNER has a FAX based Service Mode: Enter Service mode>Special>Special SW><SW27 bit 7 to 1>

    * On Standard imageRUNNER Service modes: Enter Service mode>FAX>NCU>SpecialB><SW27 bit 7 to 1>

    Once SW 27 bit 7 is set to 1, power cycle the imageRUNNER, select ADDITIONAL FUNCTIONS>COMMUNICATIONS SETTINGS><under FAX SETTINGS><select RX SETTINGS>All expanded RX functions will now be displayed.
    Last edited by teckat; 10-25-2010, 09:18 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • SCREWTAPE
      East Coast Imaging

      Site Contributor
      2,500+ Posts
      • Jan 2009
      • 3396

      #3
      You must store your fax number on the copier. This number is printed on the document that you fax to the receiving party.

      I'm assuming there is more than one fax number if your trying to identify which machine a fax is coming from.

      How many departments???

      How many machines???

      Is this your question?


      For this setting to work, the optional fax board is required on the imageRUNNER.

      Note: The phone number you can register is for Line 1.

      1) Hit Additional Function
      2) Hit Communication Settings
      3) Hit User Settings
      4) Hit Unit Telephone#
      5) Enter the phone number and hit OK.
      6) Press Done 3 to 4 times until you get back to the main copier screen.

      OR

      1) Hit Additional Function
      2) Hit Communication Settings
      3) Hit Line Option or Dual Line Option
      4) Hit Telephone#
      5) Enter the phone number and hit OK.
      6) Press Done 3 to 4 times until you get back to the main copier screen.

      Comment

      • costd
        Technician

        250+ Posts
        • Jan 2008
        • 409

        #4
        The best I know, you cannot have different numbers based on the user - that is what cover sheets are for.

        Comment

        • KenB
          Geek Extraordinaire

          2,500+ Posts
          • Dec 2007
          • 3944

          #5
          Not that it's am enforceable law, but the FCC (in the US) requires that a transmitting fax device include the number that it's sending from as part of the transmission. This information is exchanged during handshaking.

          If I recall (it's been a looong time), I think this is the TSI signal. It is a standard among all manufacturers. (It's ITU mandated.)

          In fact, some manufacturers' machines will rudely disconnect during the transmission if the info is absent. (Talk about a tough one to troubleshoot!)

          Are you sure you aren't looking for multiple TTIs, which would be multiple users' names, that they would select when sending? Most fax devices include that feature.

          The bad news is that TTIs are not an ITU standard, so some receiving machines will simply ignore it, while continuing to otherwise still receive the fax.
          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

          Comment

          • pite

            #6
            Hi guys,

            thanks for your help, but I think this won't fix my problem. We are using iRC2380 as printer and fax machine in our department. Basically the fax number is pre-set in copymachine settings, and it's actuall number of the telephone line that copy machine is connected to. This number is OK if somebody sending faxes from our department, but we have another guys using this printer from another locations over the network and faxing their documents. For these guys I wanted to assigne another fax number, so the recepient can recognize it was sent from another location, even it was sent from our department copy machine.

            I think this is not possible to set-up, I just wanted to confirm it.

            Anyway thanks, appreciate your help

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Originally posted by pite
              Hi guys,

              thanks for your help, but I think this won't fix my problem. We are using iRC2380 as printer and fax machine in our department. Basically the fax number is pre-set in copymachine settings, and it's actuall number of the telephone line that copy machine is connected to. This number is OK if somebody sending faxes from our department, but we have another guys using this printer from another locations over the network and faxing their documents. For these guys I wanted to assigne another fax number, so the recepient can recognize it was sent from another location, even it was sent from our department copy machine.

              I think this is not possible to set-up, I just wanted to confirm it.

              Anyway thanks, appreciate your help

              Sorry, I miss read your first post

              it's like setting up extensions on one phone number, u should call the phone company to see if that can be done for faxing ,

              don't think that is possible / where are u going to get all these fax numbers for a shared network printer???/

              u may be able to assign pin numbers to each person/
              do u have the send -fax guide for your model/
              also do u have a Super G3 single line or a Dual Line Fax ?????
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • KenB
                Geek Extraordinaire

                2,500+ Posts
                • Dec 2007
                • 3944

                #8
                Technically, that would be illegal, at least as far as the FCC is concerned, as you would be "mis-identifying" the sending fax number each time you changed it.

                The idea behind the law is to identify the source from which the fax is coming.

                As we already have suggested, the TTI route would be your best bet (where you are changing only the name from where the fax is coming from).
                “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                Comment

                • pite

                  #9
                  don't think so that this is against the law sorry not comin from US... can set up any number under the Unit Telephone in Canon settings, and this number will be send and printed on the recepient fax sheet, it's up to you what number you will assign there - it's only for the recepient to know where to reply in the case that's needed.....

                  I was only wondering, if there is an option to change this number when one specific user is sending faxes over network (only for him would be this number different)

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Originally posted by pite
                    don't think so that this is against the law sorry not comin from US... can set up any number under the Unit Telephone in Canon settings, and this number will be send and printed on the recepient fax sheet, it's up to you what number you will assign there - it's only for the recepient to know where to reply in the case that's needed.....

                    I was only wondering, if there is an option to change this number when one specific user is sending faxes over network (only for him would be this number different)


                    u may be able to assign a group number to the individual that is faxing/ and have it show up on the Fax/ it's like an ID number being assigned to a person while faxing, to show on the Fax TX/RX
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • mrfixit51
                      Lead Service Technician

                      1,000+ Posts
                      • Oct 2008
                      • 1975

                      #11
                      In a nutshell,,,, only ONE number is available in setup!
                      "Once a King, always a King, but once a Knight is enough!"

                      Comment

                      • SCREWTAPE
                        East Coast Imaging

                        Site Contributor
                        2,500+ Posts
                        • Jan 2009
                        • 3396

                        #12
                        There using a fax driver to send faxes over the network?

                        Then this is done thru an TCP/IP.

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #13
                          Hey SCREWTAPE,
                          I didn't know u MADE IT to BROADWAY in NYC =:>)

                          http://screwtapeonstage.com/

                          also this is pretty kool below>

                          The Screwtape Letters
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • SCREWTAPE
                            East Coast Imaging

                            Site Contributor
                            2,500+ Posts
                            • Jan 2009
                            • 3396

                            #14
                            Originally posted by teckat
                            Hey SCREWTAPE,
                            I didn't know u MADE IT to BROADWAY in NYC =:>)

                            FPA Theatre - Screwtape Letters

                            also this is pretty kool below>

                            The Screwtape Letters
                            Its a good play. Opens your eyes to a whole unseen world.

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #15
                              it is now on my list/ + the dvd/cd
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                              Comment

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