I bought my first (and definitely last) Canon copier recently and all my small test print jobs to try it out went well. Then as I went to print a real print job I got infuriated at Canon. Why? Most of my print jobs are 500 pages all to way up to 25 000 pages in some rare cases.
So I do File>Print, 500 copies, OK
"Error: This printer does not support more than 99 copies"
I thought IS THIS A JOKE? I bought an $800 business color copier and it refuses to print more than 99 pages? I was so mad at Canon the second I was done reading that error. I had been buying exclusively HP printers none of which had ANY print limit, even cheap home models (which I haven't bought in well over 5 years, I get business line models).
As I posted in another thread this Canon printer is an exact duplicate of an HP color laserjet printer. I installed the HP's drivers hoping they would work on the Canon as they are the same physical printer (I actually use HP cartridges in it as they cost much less) but it didn't work. Needless to say though, the HP driver did not have a ridiculous 99 page print limit.
Is there any hope Canon makes a driver update to remove this limit if I threaten to return the copier and ask for a full refund if they don't? I already have by email but they want me to call my local Canon number which I haven't yet had time to do.
If not, is there any chance I could get a full refund even though I used the included toner cartridges already? The store said i'd have to pay for the cartridges if they were considerably used, but the included cartridges are half full and new ones are $700, that's $200 more than I paid for the printer. I mean this is really a beyond absurd limitation for an $800 machine, even $50 HP printers let you print as much as you want.
In any case both times I got a non-HP printer I regretted it (the other being an Epson with a printhead that failed after 2 weeks/50 prints). I got my lesson this time, I'm sticking to HP from now on. The reason I got this Canon even though HP has an identical one is that the Canon was $300 off on special (maybe because no one wants to pay $800 for a machine that can't print more than 99 pages).
So I do File>Print, 500 copies, OK
"Error: This printer does not support more than 99 copies"
I thought IS THIS A JOKE? I bought an $800 business color copier and it refuses to print more than 99 pages? I was so mad at Canon the second I was done reading that error. I had been buying exclusively HP printers none of which had ANY print limit, even cheap home models (which I haven't bought in well over 5 years, I get business line models).
As I posted in another thread this Canon printer is an exact duplicate of an HP color laserjet printer. I installed the HP's drivers hoping they would work on the Canon as they are the same physical printer (I actually use HP cartridges in it as they cost much less) but it didn't work. Needless to say though, the HP driver did not have a ridiculous 99 page print limit.
Is there any hope Canon makes a driver update to remove this limit if I threaten to return the copier and ask for a full refund if they don't? I already have by email but they want me to call my local Canon number which I haven't yet had time to do.
If not, is there any chance I could get a full refund even though I used the included toner cartridges already? The store said i'd have to pay for the cartridges if they were considerably used, but the included cartridges are half full and new ones are $700, that's $200 more than I paid for the printer. I mean this is really a beyond absurd limitation for an $800 machine, even $50 HP printers let you print as much as you want.
In any case both times I got a non-HP printer I regretted it (the other being an Epson with a printhead that failed after 2 weeks/50 prints). I got my lesson this time, I'm sticking to HP from now on. The reason I got this Canon even though HP has an identical one is that the Canon was $300 off on special (maybe because no one wants to pay $800 for a machine that can't print more than 99 pages).
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