ir3300 cassette 1 not lifting

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  • jonezy999
    just one copy??

    Site Contributor
    500+ Posts
    • Feb 2010
    • 952

    #1

    ir3300 cassette 1 not lifting

    Hey all, just wondering if anyone can point me in the right direction with this machine. My problem is just as the title of this post suggests, tray 1 doesn't lift. I dont have much experience with Canons in general. I had the paper feed assy out of the machine last week and compared it to the lower feed assy. Couldn't see anything that stood out as a problem. I guess I'm just asking for any common problems that have been discovered as a starting point. I've noticed if I manually lift the tray from underneath, with the 2nd cassette out, the 1st cassette will feed as normal, until the paper pick up tire doesn't come in contact with the paper. From what I can gather, it is this pick up tire in the extended down position that initiates the tray lift mechanism.

    Any suggestions welcome, no matter how simple. Thanks in advence.

    Jonezy
    I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Originally posted by jonezy999
    Hey all, just wondering if anyone can point me in the right direction with this machine. My problem is just as the title of this post suggests, tray 1 doesn't lift. I dont have much experience with Canons in general. I had the paper feed assy out of the machine last week and compared it to the lower feed assy. Couldn't see anything that stood out as a problem. I guess I'm just asking for any common problems that have been discovered as a starting point. I've noticed if I manually lift the tray from underneath, with the 2nd cassette out, the 1st cassette will feed as normal, until the paper pick up tire doesn't come in contact with the paper. From what I can gather, it is this pick up tire in the extended down position that initiates the tray lift mechanism.

    Any suggestions welcome, no matter how simple. Thanks in advence.

    Jonezy

    M1 drives the Cassette lifter up


    Check the on signal for the Main Motor from the DC controller @ J308, Pin 9. If the signal is present, try to turn the motor on in Part Check. COPIER>FUNCTION>PART-CHK>MTR-ON code 1 for M1. If the Main Motor does not turn on replace M1.

    LF.JPG
    The paper inside the cassette is held up by the lifter, and remains in contact with the
    pickup roller when pickup takes place:
    (1) The pickup motor (M2) is used to drive the pickup roller. The pickup roller is moved
    down in relation to the feeding roller, and is brought into contact with paper only when
    pickup takes place.
    (2) The pickup roller is moved down when the cam released by the DOWN solenoid
    (SL1) rotates by the drive of the main motor (M1).
    The feeding roller and the separation roller serve to make sure that only one sheet of paper
    from the pickup roller is sent to the feeding path; the No. 2 registration roller and the
    vertical path roller then forwards the paper as far as the registration roller.
    The drive for the vertical path roller and the No. 2 registration roller is provided by the
    pickup motor (M2) through the vertical path clutch (CL1).
    The registration roller is driven by the registration motor (M9).

    Jam History
    history of jams that occur inside it, and the history may be
    checked in service mode.

    COPIER>DIPLAY>JAM
    Use it to indicate jam data.
    COPIER>FUNCTION>JAM-HIST
    Use it to clear the jam history.


    Operation of the Cassette Lifter

    Moving Up the Lifter
    When the main power is turned on with the cassette set in the machine or the cassette is
    slid in while the machine is in standby state, the pickup roller shaft moves down to push
    down the lifter trigger lever.
    The cam is released when the pickup roller shaft pushes one side of the lifter trigger lever,
    and the drive from the main motor (M1) move sup the lifter.
    When the pickup roller remaining in contact with the paper surface moves up to a specific
    height, the movement of the levers cause the pickup roller shaft to return to the uppermost
    position to end the upward movement of the lifter.


    PU.JPG
    Releasing the Lifter
    The lifter is released mechanically when the cassette is slid out. When the machine is in
    standby state, the lifter gear is held in place by the lifter gear retaining lever. When the cassette
    is slid out, the lifter gear retaining lever is freed, thereby allowing the lifter to move
    down.
    If the main power is cut while the lifter is moving up, the lifter is held up
    with the claw used to move up the lifter remaining in contact with the lifter
    gear; the lifter will not be fully released in this condition, and damage can
    occur if the cassette is forced out. Be sure to turn off and then on the main
    power so that the machine will be in standby state whenever the cassette
    must be slid out.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • jonezy999
      just one copy??

      Site Contributor
      500+ Posts
      • Feb 2010
      • 952

      #3
      Thanks Tekcat. Will let ya know hoiw I go.
      I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

      Comment

      • Canuck
        Tech Specialist

        1,000+ Posts
        • Nov 2007
        • 1713

        #4
        Replace the lifter gear,lifting lever and retaining lever. This is common on these machines when they get alot of copies on them. I've also seen the drive gear not "walk up" into position when switching from cassette 2 to cassette 1. I hope you are good at puzzles because its a science project to replace them...

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22845

          #5
          Yes, this is a mechanical wonder. The first time I did sketches along the way. If you've got a digital camera take a bunch of photos along the way.

          This document was made up for the iR330, but there are very few differences:
          Attached Files
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • Simons
            Trusted Tech
            • Jun 2008
            • 492

            #6
            I know a guy who will fix it for 75 bucks . I think he is in south dakota. You pay shipping both ways. Pm me if ya want his address. He is currently a Tech at an Authorized dealer. I have fixed one and gave up on the rest. Not fun to do in my book.

            Comment

            • Matoku
              Trusted Tech

              100+ Posts
              • Feb 2008
              • 173

              #7
              yeh, I agree. this is not easy job to reassemble this unit. openm is so easy. have a nice day on it.

              Comment

              • Canuck
                Tech Specialist

                1,000+ Posts
                • Nov 2007
                • 1713

                #8
                Originally posted by blackcat4866
                Yes, this is a mechanical wonder. The first time I did sketches along the way. If you've got a digital camera take a bunch of photos along the way.

                This document was made up for the iR330, but there are very few differences:
                I used to carry a set of color prints of pictures i took during disassembly. I met the guy that designed that pick-up assembly(also,ir330,etc) from Japan. Wanted to slap him. I still remember him vividly...he had a haircut like Bazooka Joe!

                Comment

                • jonezy999
                  just one copy??

                  Site Contributor
                  500+ Posts
                  • Feb 2010
                  • 952

                  #9
                  Originally posted by Canuck
                  I used to carry a set of color prints of pictures i took during disassembly. I met the guy that designed that pick-up assembly(also,ir330,etc) from Japan. Wanted to slap him. I still remember him vividly...he had a haircut like Bazooka Joe!
                  He deserves more than a slap. This thing is a pig. Its taken me about an hour of starring at this drive assy just to get a picture of how its supposed to work.
                  Anyway, will post back a bit later with results. Boss is getting the shits with the amount of time i have spent on this box.
                  I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

                  Comment

                  • jonezy999
                    just one copy??

                    Site Contributor
                    500+ Posts
                    • Feb 2010
                    • 952

                    #10
                    Thanks for all the replies. Turned out to be a broken leaf spring.
                    @ Blackcat: those diagrams were brilliant, where did u find them?
                    @ Tekcat: I think this manual is almost as confusing as this drive assy. Maybe i have read too much into it. Check out blackcats post above.

                    Thanks once again, good day Sirs.
                    I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

                    Comment

                    • Canuck
                      Tech Specialist

                      1,000+ Posts
                      • Nov 2007
                      • 1713

                      #11
                      Canon wants big bucks for a new one

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16092

                        #12
                        Originally posted by Canuck
                        Canon wants big bucks for a new one

                        call a stripper warehouse
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22845

                          #13
                          Originally posted by jonezy999
                          Thanks for all the replies. Turned out to be a broken leaf spring.
                          @ Blackcat: those diagrams were brilliant, where did u find them?
                          @ Tekcat: I think this manual is almost as confusing as this drive assy. Maybe i have read too much into it. Check out blackcats post above.

                          Thanks once again, good day Sirs.
                          I took sketches then drew it up in Paint. With each use of the drawings I'd make corrections, some major, some minor. I'm glad they helped. =^..^=

                          My best advice on repairs like this is to take your time and make sure everything is right the first time. If you rush, you'll only get to take it apart again, and again, and again, ....
                          My worst one took three re-assemblies before it actually started to work. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                          Comment

                          • jonezy999
                            just one copy??

                            Site Contributor
                            500+ Posts
                            • Feb 2010
                            • 952

                            #14
                            Back again. Managed to get this pick up assy back into the macxhine last night and the tray is lifting. However the machine still thinks the cassette is empty. I think i understand this assy fairly well (better than I did 2 days ago anyway) but cant spot the problem here. The arm from the litfter plate moves freely and through the sensors without touching anything. Have tried swapping over the boards which contain the 2 height sensor with no luck. Is there a sensor check mode for these height sensors or a sensor calibration type mode like with the adf?
                            I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22845

                              #15
                              Most common on failure on these is the ratches that lift the paper. Usually it's just a few teeth that are damaged, so if you fill the paper to the top it will start to work again. If you empty the tray to a few sheets it will start to work also. Somewhere in the middle it will start to skip. The bottom one is very easy to access, and hardly ever fails.

                              Another possibility is that you forgot to plug in the PE sensor, or the flag isn't positioned properly. I've done it myself. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                              Comment

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