E202 on IR6570

[repeatcopiers]

Just delivered ir6570 and 3days later they have E202-0002. Tech cleared it, but I'm curious what might be about to happen, would like to be prepared if they call again.

[SCREWTAPE]

E202-0002

An error has occurred when the sensor was moved from home position.
The scanner HP sensor is faulty; the scanner motor is faulty; the reader controller PCB is faulty.

[repeatcopiers]

Do you by any chance have the part # for the home position sensor? I believe the motor is FK2-0635 and reader controller is FM2-3623. In your experience, will it most likely be one certain item over the rest?

[SCREWTAPE]

I believe its FK2-0149-000

[SCREWTAPE]

E202-xxxx
In this case, the center rail guide mount in the feeder was cracked resulting in the error code. Replacing the rail guide mount, part number FC7-0257-000 resolved the issue.

[SCREWTAPE]

E202-0001-0002

This error can be caused by a faulty Interface PCB. Replace the Interface PCB item 26 part number FM2-3624-000.

[teckat]

Just delivered ir6570 and 3days later they have E202-0002. Tech cleared it, but I'm curious what might be about to happen, would like to be prepared if they call again.

Scanner need to be locked down /or secured in HP when moving a machine.
Things become loose on a move

U said Tech cleared error/ what did they report back on findings ??


Reminder>
If scanner does not move when powered up >
Check if the ribbon connector J202 is seated properly on the reader controller.



the sub code is also helpful in future

u can never be fully prepared

[repeatcopiers]

Tech just went in and cleared the error and ran a bunch of copies......code didn't come back. The code was E202-0002.

[Fer]

Is this the single duplex scanner? Moving the scanner glass to home position is the first thing this scanner does at startup. If it cannot because for example a missing voltage, this E202 is mostly the first error that pops up.

Those that i encountered with E202 had a blown fuse, but those didn't recover before i replaced the fuse or board.

[repeatcopiers]

Ok we have narrowed down that this code is coming up when she is scanning alot of documents. If she only does 2 or 3 it is fine, but when doing mass scanning, the E202-0002 appears. We have lubed the scanner. The sensor shouldn't be sporadic like that. So would you guess the motor or board?

[charm5496]

as screwtape suggested before it is probably the interface PCB FM2-3624-000. This is a known issue with this model.

[Irish]

You say you lubed the scanner . does that mean you cleaned the rails and re oiled them? Cause thats what I would do..

[fchu5959]

In the case of a single duplex scanner, the sub code is 0101;i just came across it a month ago;replacing the 60v/400ma blown fuse fixed the problem but i wonder what has caused the fuse to blow??So, i ordered a DF-rcon pcb just in case this error happens again!