My Canon C3220 keeps giving me an error code of E000751-1304

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  • pnse
    • May 2025

    #1

    [Error Code] My Canon C3220 keeps giving me an error code of E000751-1304

    I am printing front and back copies and then the machine stops with the error code E000751-1304. I remove paper from inside machine that stopped processing when the error occured, turn it off and then able to run a few more copies. What does this code mean?
  • tinnyjay
    Senior Tech

    500+ Posts
    • Oct 2009
    • 654

    #2
    Originally posted by pnse
    I am printing front and back copies and then the machine stops with the error code E000751-1304. I remove paper from inside machine that stopped processing when the error occured, turn it off and then able to run a few more copies. What does this code mean?
    This is an error code inspected by Canon after they made copier.
    The error code means the internal memory of drum unit will not dissapeare even if you change black drum.
    You must change PCB.
    bye
    "Who loves the roses,must also bear thumbs"

    Comment

    • pnse

      #3
      What is PCB?

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Originally posted by pnse
        I am printing front and back copies and then the machine stops with the error code E000751-1304. I remove paper from inside machine that stopped processing when the error occured, turn it off and then able to run a few more copies. What does this code mean?
        E751 The connection of the drum unit /toner container is faulty.
        The mark x indicates color [Y=1, M=2, C=3, K=4].


        130x Built-in memory writing error in the toner container (When the number of retry exceeds
        the specified value).


        Memory Pcb.
        FG3-2345-000

        connects to toner drive assembly

        MACHINE REAR PLATE
        mem.JPG
        Memory PCB is not part of the drum unit.

        E751 The connection of the drum unit /toner container is faulty.
        The mark x indicates color [Y=1, M=2, C=3, K=4].
        000x The connection of the drum unit (at the printer side) is faulty.
        100x The connection of the toner container (at the printer side) is faulty.
        010x Built-in memory writing error in the drum unit.
        110x Built-in memory writing error in the toner container.
        020x Built-in memory data error in the drum unit.
        120x Built-in memory data error in the toner container.
        030x Built-in memory writing error in the drum unit (When the number of retry exceeds the
        specified value)
        130x Built-in memory writing error in the toner container (When the number of retry exceeds
        the specified value).
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • sgcopiertech

          #5
          Re: My Canon C3220 keeps giving me an error code of E000751-1304

          @Teckat:

          does it means that any e751 error is directly related to the memory pcb (FG3-2345-000) regardless of the sub-code?

          000x The connection of the drum unit (at the printer side) is faulty.
          100x The connection of the toner container (at the printer side) is faulty.
          010x Built-in memory writing error in the drum unit.
          110x Built-in memory writing error in the toner container.
          020x Built-in memory data error in the drum unit.
          120x Built-in memory data error in the toner container.
          030x Built-in memory writing error in the drum unit (When the number of retry exceeds the specified value)

          so it's not actually the drum unit?

          a new lot of 3220 came and we've found out that most of them have e751 errors on the error history.

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: My Canon C3220 keeps giving me an error code of E000751-1304

            depends on the SUB-CODES

            if u replace the Drum or Toner cartridge in question
            ,
            The mark x indicates color [Y=1, M=2, C=3, K=4] ,
            and the error- e751 will not clear ,
            u may have to replace the
            Memory Pcb. FG3-2345-000
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

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