Canon mp620 6c10 erroe

[SOCPWB]

Hi,
I got a error message " 6c10 "for Canon pixma MP620 printer.
the manual didn't have troubleshooting solution, is anyone know how to get rid of this error??

Thanks in advance!!

[teckat]

error says that either something is jammed in the purge assembly, the unit on the right that cleans the print-head, or the purge assembly is stuck or broken. If you unplug the printer with the carriage in the center you can use a flashlight to inspect the area on the far right where the print-head parks.



try this>
# Start with printer off
# Press and hold resume Button (triangle in the circle) and click “Power” button. Green led should be on
# While holding the Power button, release the Resume Button.
# Without releasing the Power Button, click “Resume” button for two times and release Both Buttons.
# Click “Resume” for four times then soon click “Power” button, to confirm the selected action (reset counter absorber).
# Turn off the printer and turn on again

Then contact a service center for repair

[cetverooki]

@socpwb you need to replace purge unit. if printer is in warranty then heave dealer solve this. if it is out of warranty advise customer to buy new one. procedure for replacing purge unit is complicated and in fact you must replace whole side where purge unit is.
as a matter of fact this problem was rather common with units that we heave sold. i heave replaced in almost all units purge unit.

[SOCPWB]

thanks a lot! appreciate~