U need to follow a procedure when u have copier machine faults/
and not take a Band-Aid procedure {of keep replacing parts until something works]
It's called a process of elimination- keep a record of each step, so u don't repeat one.
**It's the only way to learn -"How to Troubleshoot an Issue" - especially when u are out there with no one to turn to.
I hope u did not try to format this models HDD ??
If u are not trained on this model, u need to call or find a Canon trained tech on this model.
Check in Level 2 Service Mode for this setting - should be at 1
Copier > Option > Body > SENS-CNF >1
Perform the following, to access Printer Settings.
ADDITIONAL FUNCTIONS>PRINTER SETTINGS>SETTINGS>INITIALIZE
ADDITIONAL FUNCTIONS>PRINTER SETTINGS>UTILITIES>RESET PRINTER
The HDD on this series should not be formatted, unless a HDD Data Encryption Kit-B5 is being installed in the machine. The installation instructions for the Encryption Kit do tell you to format the HDD.
The instruction are correct; and it is ok to format the HDD,
****only during the installation of the HDD Data Encryption Kit-B5.
and not take a Band-Aid procedure {of keep replacing parts until something works]
It's called a process of elimination- keep a record of each step, so u don't repeat one.
**It's the only way to learn -"How to Troubleshoot an Issue" - especially when u are out there with no one to turn to.
I hope u did not try to format this models HDD ??
If u are not trained on this model, u need to call or find a Canon trained tech on this model.
Check in Level 2 Service Mode for this setting - should be at 1
Copier > Option > Body > SENS-CNF >1
Perform the following, to access Printer Settings.
ADDITIONAL FUNCTIONS>PRINTER SETTINGS>SETTINGS>INITIALIZE
ADDITIONAL FUNCTIONS>PRINTER SETTINGS>UTILITIES>RESET PRINTER
The HDD on this series should not be formatted, unless a HDD Data Encryption Kit-B5 is being installed in the machine. The installation instructions for the Encryption Kit do tell you to format the HDD.
The instruction are correct; and it is ok to format the HDD,
****only during the installation of the HDD Data Encryption Kit-B5.
Comment