iR 6000 + NoOb = Good times to be had. Gotta read the whole post.

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • ccronn
    • Aug 2025

    #1

    [Error Code] iR 6000 + NoOb = Good times to be had. Gotta read the whole post.

    During Start Up.JPGAfter Start Up.JPG

    Now what kinda crazy crap is this, Korean menus?
    Good for me the service menu is still in english!

    I think I might have to install a new hard drive image...
    Last edited by Guest; 01-11-2011, 11:56 PM. Reason: Add pics
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 23010

    #2
    I haven't worked on Canon for a long time, but I can give you a general idea what needs doing. Most likely the hard drive was destroyed to protect the previous owner. There is this interesting misconception that anybody with a PC can retrieve images of documents from previous copies. The flaw in that hypothesis, is that the document image is in some sort of machine language, and not so easy to retrieve. Sure, if the FBI got hold of it, and spent many hours and thousands of dollars, they could see images of that third grade history test.

    At any rate, that's why the hard drive is gone. The big problem is that the hard drive also holds the system software. So without a hard drive you've got yourself a very effective paperweight.

    Once you've got a hard drive, you'll need the SST which is a utility to install the system software. And you'll need the system software. If it were me, I'd pay the Canon guy to come out and do it. He's got everything needed, and will be prepared for the task. The SST and system software are readily available for a Canon dealer, but more difficult to acquire for you.

    Once the hard drive is in and functioning, you'll be able to figure out whatever else is broken. The E000001-0000 is a fuser code, but may be a false code. You won't know until the system software is back up and functioning.

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • costd
      Technician

      250+ Posts
      • Jan 2008
      • 409

      #3
      Blackcat is right. If you really want to continue going the hard road:

      1. If they are screen shots, you (duh) have the wrong character/language set. What is is saying is there is a e001 error - turn machine off and on. You can do it all day - but untill you go into service mode and clear the error code, it will not even try anymore.

      2. After clearing the error it may/may not start - and even if it does, will not be in english. If it actuall boots all the way up - you can go in and change the language to english IF it was loaded with the system software.

      Best answer is actually to reload the system software. Several posts in the past have said the basic concept.

      Comment

      • D_L_P
        Self Employed

        1,000+ Posts
        • Oct 2009
        • 1196

        #4
        Actually, you might be able to fix this without reimaging the HDD. There are usually multiple pieces of firmware on the HDD.

        Enter service mode-
        Copier-> Option-> Config-> XXYYZZAA XX
        Highlight an option use the +/- to toggle between items.
        XX=country (US)
        YY=Language(EN)
        ZZ=Model (00)
        AA=Paper sizes(01)

        Then go to-
        Copier-> Option-> RMT-LANG->
        Set for (EN)

        Then go to-
        Copier-> Function-> Clear-> ERR-> Highlight ERR press OK and reboot with hard main switch on right side.
        This will clear the E001 - Fuser undertemp. Oh, and the part about you makin the copier your beoatch made me ROFL.

        Comment

        • ccronn

          #5
          First, let me say thanks to all who have responded so far. I also got some info from the Korean gentleman that sold us the hard drive. I will try all of this tomorrow. I will let you know how it goes.

          But guys please understand, this is personal. I have never been whipped by a machine yet and I dont plan on starting now. Some guys get in bar fights as a matter of pride. I pick on delicate and sensitive electronic and electromechanical equipment for fun.

          I could call the Canon rep, but what fun is that!

          We do have a company that comes all the time to service or HP color and Xerox Phaser printers, but I am not letting him at this machine just yet

          Charlie

          Comment

          • DAG COPIERS & COMPUTERS
            Senior Tech

            500+ Posts
            • Oct 2010
            • 860

            #6
            Hey, u engaged the copytecnet team in your 'struggle' on the canon machine and they responded. A feedback signal ( positive or negative ) is patiently being awaited from you.

            Comment

            • THUK
              Trusted Tech

              100+ Posts
              • Jul 2008
              • 195

              #7
              hi if you can get into service mode and clear the error run the copier up with the front door open and fuser draw out if it bleeps and no errors come up push fuser draw back in shut the door,if same error comes up you have fuser issue could be broken lamps or thermistor prob,if you get any heat in fuser rollers the lamps could be ok but there is two lamps in upper fuser roller.Goodluck.

              Comment

              • ccronn

                #8
                Still working on it.

                Well I have been messing around with it a little, but I haven not gotten it running yet. I am having a hard tine with the service more menu, there seems to be no selectable options on it.

                More as it comes along!

                Comment

                • D_L_P
                  Self Employed

                  1,000+ Posts
                  • Oct 2009
                  • 1196

                  #9
                  Highlight an option use the +/- to toggle between items.





                  There are usually multiple pieces of firmware on the HDD. go copier-> Option-> Body-> Config
                  Select the 2nd set and change to "EN"

                  Comment

                  • ccronn

                    #10
                    Ok, some new developments..

                    Try as I might I cannot clear the error or flip the menu language back to english.
                    Clearing the error seems of primary importance beacuse this bastard resets EVERY 30 SECONDS!
                    So it is impossible to get anything done while it is constantly resetting.

                    But alas, either I am locked out of the screens or the touchscreen needs calibrated badly.

                    I made a shiort video showing the problem:



                    GRRRRRRRRRRRRRRRRRRRRRR..................

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 23010

                      #11
                      I'm reading your posts, and I get the feeling that you missed some important concepts.

                      1) Without the hard drive, it is not a copier. It's a doorstop. You must install a hard drive before continuing any further.
                      2) Then the hard drive must be loaded with system software.
                      3) Then you can start diagnosing any further problems.
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        Originally posted by ccronn
                        Ok, some new developments..

                        Try as I might I cannot clear the error or flip the menu language back to english.
                        Clearing the error seems of primary importance beacuse this bastard resets EVERY 30 SECONDS!
                        So it is impossible to get anything done while it is constantly resetting.

                        But alas, either I am locked out of the screens or the touchscreen needs calibrated badly.

                        I made a shiort video showing the problem:

                        YouTube - ImageRunner6000.wmv

                        GRRRRRRRRRRRRRRRRRRRRRR..................
                        Check and re-seat all Boards
                        Remove & Re-seat the connectors on the control panel
                        Check the wire harness between the main controller and the control panel pcb.
                        harness connected > main controller J1012 to main controller J6505


                        Service Mode>Function>Panel>TOUCHKEY
                        • Use it to match points of presses on the touch panel and the LCD coordinates.

                        Using the Mode:
                        1. Select TOUCHKEY and press the OK key.
                        2. Press ' + ' indicated on the touch panel at nine locations in sequence. You might need a FINE TIP instrument to assist in this step.
                        3. Select TOUCHKEY once again to end the operation.

                        Note: There are times when the '+' symbol is off the screen and the adjustment cannot be performed. Additionally, the touch panel may not respond at all and no adjustment can be performed, in either case the defective component will need to be replaced.
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • ccronn

                          #13
                          @ BlackCat

                          Yes, I know;
                          1- I do have a hard drive now. It will not boot without a hard drive and all you get is error 601. I now have a hard drive and I am getting error 101. Without the HDD you dont even get a canon logo. I get one now but it's in KOREAN...
                          2- The hard drive does have the system software. But I cant change menu language to english till I get the touchscreen working.

                          @ Teckat

                          Thanks I will give this a go and see if I can get it done in 30 seconds..

                          Comment

                          • ccronn

                            #14
                            Wow, that's not very well thought out...

                            @ Teckat

                            Well, I can't begin calibration unless I can press the "OK" button in the bottom right.
                            I also can't press the button to begin calibration until I calibrate the unit.

                            Now that is one hell of a catch 22...

                            You would think that Canon would have made a way to scroll through menu items and select them from the Keypad just in case this very thing happened. I would have made a direct link, somthing like holding down 1,3,7 and 9 to directly start calibration, but hindsight is 20/20 am I right.

                            So to check all the connectors, etc, I gotta take more of the copier apart to get to the front panel. I might have this thing in 5000 pieces before this is over.

                            It's getting fun!

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #15
                              1.- Most Important >u need a control panel that functions/no matter what language is on it.
                              2.- u need a HDD that has firmware loaded
                              3.- u need the boot rom installed
                              4.- u need memory that is functioning

                              5.- if panel ever functions, and u can't change Language, u need SST & FIRMWARE
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                              Comment

                              Working...