iR4570 - Finisher Jam...

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  • mrfixit51
    Lead Service Technician

    1,000+ Posts
    • Oct 2008
    • 1975

    #16
    Do you have the grey colored vertical rollers on the paper feed assemblies, or the old style black ones? The black ones were known to get dirty quickly and cause the paper to slow down, causing 0105, 0107, 0207 jams...
    "Once a King, always a King, but once a Knight is enough!"

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #17
      Originally posted by y_us1982
      i found the jam code is 0207

      This is what mrfixit51, means
      OLD TYPE
      Black.jpg

      original vertical path roller was black in color and would get glazed over with paper dust and loose traction. Thus causing the various jam codes.

      New Type
      gray.jpg
      replace the vertical path roller with a gray one

      same part number FB6-4852-000

      ALSO VIEW THIS OLD TECH PUB ON JAM ISSUES
      Troubleshooting Steps to Prevent Jam Codes 0205 / 0207 / 0105 / 0107 / 0108
      imageRUNNER 2270 / 2870 / 3570 / 4570
      TP06.pdf
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • CanonSco
        Man About Town

        250+ Posts
        • Jul 2010
        • 368

        #18
        Originally posted by mrfixit51
        Do you have the grey colored vertical rollers on the paper feed assemblies, or the old style black ones? The black ones were known to get dirty quickly and cause the paper to slow down, causing 0105, 0107, 0207 jams...
        Yes , earlier type ( black ) v.path rollers could cause 0207. We replaced them all when the new type came out, they wear also, albeit much slower.

        Other common causes are damp paper, pads sticking on the black guide in door that sits above the fuser when the door is closed and .Occasionally I have had 0207 when the shaft on the rollers that sit at the very top of the 3-way unit on the machine side - the bushing popping out at the front.
        Yes, I am a nerd.
        Gaming PC - check. Raspberry Pi - Check. Custom ROM on phone - check. Thick glasses - check.

        Comment

        • y_us1982

          #19
          Originally posted by mrfixit51
          Do you have the grey colored vertical rollers on the paper feed assemblies, or the old style black ones? The black ones were known to get dirty quickly and cause the paper to slow down, causing 0105, 0107, 0207 jams...
          i've used the grey colored vertical rollers on this machine. also, i had check all the sensor and it seems ok. still working on it...

          Comment

          • Brian8506
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2009
            • 1658

            #20
            Does the machine have the updated door and inner guide? Door-FM3-1296-000, guide-FM3-1297-000

            Comment

            • mrfixit51
              Lead Service Technician

              1,000+ Posts
              • Oct 2008
              • 1975

              #21
              As Brian pointed out, have you completed upgrading the right door area? The right hand door design when it first arrived was "fraught with opportunities" to improve it's performance. These machines did not perform well till all those engineering changes were installed on each copier. And then it still did not run as well as the 3300 series...
              "Once a King, always a King, but once a Knight is enough!"

              Comment

              • y_us1982

                #22
                Originally posted by mrfixit51
                As Brian pointed out, have you completed upgrading the right door area? The right hand door design when it first arrived was "fraught with opportunities" to improve it's performance. These machines did not perform well till all those engineering changes were installed on each copier. And then it still did not run as well as the 3300 series...
                what do u mean the machine still did not run well? is it still have jamming problem?
                i had done those engineering changes and my finisher run well like before. thanks to forum link that u give me earlier.

                Comment

                • mrfixit51
                  Lead Service Technician

                  1,000+ Posts
                  • Oct 2008
                  • 1975

                  #23
                  What I meant is that the average 2270 version copier took lots of engineering changes to get it up to spec, and yet it still requires more service than the 2200 series did. They came out with the 3025 series just to get away from the stigma of the the poorly performing 2270. The only real difference between the 2270 and 3025 series is that the 3025's came out with all the engineering updates we were placing into the 2270's to get them to run properly...

                  I personally do not like the idea of the paper path being part of that door, as it is introduces too many opportunities for the customer to adversely affect the reliability of the copier...
                  "Once a King, always a King, but once a Knight is enough!"

                  Comment

                  • y_us1982

                    #24
                    Originally posted by mrfixit51
                    What I meant is that the average 2270 version copier took lots of engineering changes to get it up to spec, and yet it still requires more service than the 2200 series did. They came out with the 3025 series just to get away from the stigma of the the poorly performing 2270. The only real difference between the 2270 and 3025 series is that the 3025's came out with all the engineering updates we were placing into the 2270's to get them to run properly...

                    I personally do not like the idea of the paper path being part of that door, as it is introduces too many opportunities for the customer to adversely affect the reliability of the copier...
                    did u mean 3025 is better then 2270? if it more better, is 3045 more better than 3570?

                    Comment

                    • mrfixit51
                      Lead Service Technician

                      1,000+ Posts
                      • Oct 2008
                      • 1975

                      #25
                      Originally posted by y_us1982
                      did u mean 3025 is better then 2270? if it more better, is 3045 more better than 3570?
                      It is slightly better,, in that as I described, it has all the modifications put on at the factory that we put onto the 2270's in the field. the only real advantage to working on the 3025 series is that Canon created a modification to the right door that allowed the fuser to be removed without first taking off the right door, now the door will swing out of the way, still mounted on it's hinges...
                      "Once a King, always a King, but once a Knight is enough!"

                      Comment

                      • linuxxpwin
                        Trusted Tech
                        • May 2008
                        • 205

                        #26
                        I know this is off point of the discussion taking place, but how does the 20lb paper stack up in these machines?

                        I have had to tell all my clients with the 2230/2270/3570/4570/3025/2020 and a few others to use only 22 or 24lb paper, I found I had frequent jams, when using 20lb paper.

                        even after paper was flipped to the correct printing side first.

                        does anyone have this issue?

                        Linuxxpwin

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                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #27
                          20lb paper is for your crappy desktop printers

                          24/28lb paper is way to go> and not the recylced crap
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • mrfixit51
                            Lead Service Technician

                            1,000+ Posts
                            • Oct 2008
                            • 1975

                            #28
                            The majority of my customers use 20# bond, and it runs fine. Humid summertime paper curl is the only issue I experience with the paper. Summertime paper curl can all but be eliminated using the 0107 duplex jam reduction procedure.
                            "Once a King, always a King, but once a Knight is enough!"

                            Comment

                            • JPP Océ

                              #29
                              Originally posted by mrfixit51
                              You should be getting a jam code with this problem,, off hand it could be the entry sensor not working correctly causing this issue.
                              i you dont have a service contrat on this machine first try another format of paper letter R just to know and how many copy do you have on this copier

                              Comment

                              • Canuck
                                Tech Specialist

                                1,000+ Posts
                                • Nov 2007
                                • 1713

                                #30
                                If I told my customers that they had to run 24 lb. paper they would say get the piece of junk out of here. This model runs fine with 20lb. paper. If not, the paper is crap or the machine needs service.

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