ir6570 e0004-00103

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  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #16
    Re: ir6570 e0004-00103

    Originally posted by makarooroo
    sorry took so much time.. but the other PCB was a friend's and it took some time to get it. finally did it in last week and wonder of wonders everything is fine..

    we did just as instructed by you. thank you very much
    mods please close this thread as the problem is solved


    thanks & good luck The Dude.jpg
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • mardi rk

      #17
      Re: ir6570 e0004-00103

      Originally posted by teckat
      thanks & good luck [ATTACH=CONFIG]12340[/ATTACH]
      Dear brother,please help me with another solution in this error case.. I already do everything in this forum.. Thx

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #18
        Re: ir6570 e0004-00103

        Originally posted by mardi rk
        Dear brother,please help me with another solution in this error case.. I already do everything in this forum.. Thx
        ===========================================
        what is the sub-code E004-XXXX



        E004 The IH power supply is faulty/the IH control mechanism is faulty.
        After correcting the fault, be sure to reset the error.
        (COPIER>FUNCTION>CLEAR>ERR)

        sub codes:

        0101 There is a mismatch between the input voltage
        and the IH power supply ID. Replace the fixing heater power
        supply with one designed for the country of installation (voltage).

        0102 The IH current is faulty. (current leakage) - Check the connector
        for any fault in connection.
        - Replace the fixing heater power supply.
        - Replace the DC controller PCB.
        0103 The IH current is faulty. (no current)
        0104 There is an IH over-current.
        0105 The IH input voltage is too high.
        0106 The IH input voltage is too low.
        0201 At power-on (or, when IH is at reset), the IH
        control mechanism is not in an initial state.
        0202 At IH start-up, the IH control enable flag is not set
        within 1 sec after the start flag is set.
        0203 With IH at rest, the IH control flag is not released.
        0204 The 12-V power supply (IH relay) is identified as
        being off.
        0205 At IH start-up, the PWM_ON data is faulty ('0' or
        'FFFF').
        - Replace the DC controller PCB.




        E004
        is caused either by a fault in the power supplied to the fuser assembly or a breakdown of a component inside the fuser assembly.

        Technician's that are troubleshooting this error should first check and monitor the voltage at the wall outlet.
        If the voltage coming from the outlet drops below 105V AC at any time the imageRUNNER 6570 will display an E004.

        A test of the neutral to ground voltage should also be performed. This will confirm there are no abnormal voltage ratings.

        The Voltage check should be made during an extended copy run where a minimum of 100 copies are made.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • mardi rk

          #19
          Re: ir6570 e0004-00103

          Dear brother,in my case the problem is e004-103,i already change the dc control.main control.ac driver.IH.the connector IH.power supply.but still no result.. Any idea? Thx

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #20
            Re: ir6570 e0004-00103

            Originally posted by mardi rk
            Dear brother,in my case the problem is e004-103,i already change the dc control.main control.ac driver.IH.the connector IH.power supply.but still no result.. Any idea? Thx
            ==================
            how old is the unit ??
            i assume u checked the connectors for any small paper bits wedged inside

            did u check and or monitor the voltage supply from wall outlet to printer supply

            what is your location ?
            what are the outlet readings--
            HOT > NEUTRAL =
            NEUTRAL > GROUND =
            GROUND > NEUTRAL = this should be 0v/0.5v

            there have been issues when the AC Noise Filter PCB in the Power Cord Terminal Assembly(FK2-0815-000) is bad.
            check voltage -AC voltage at J2601 = (input AC Voltage to the Capacitor PCB of the AC Driver PCB Assembly)
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • mardi rk

              #21
              Re: ir6570 e0004-00103

              Dear brother teckat.. The machine quite 2 years old.. About the votlage im sure the voltage at my outlet really good.because another machine operating perfectly.. My location in indonesia brother.. Any idea bro teckat? thanks.. Oo ya by the way yesterday i try to change the IH cable connector but still the same result e004-103..

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #22
                Re: ir6570 e0004-00103

                Originally posted by mardi rk
                Dear brother teckat.. The machine quite 2 years old.. About the votlage im sure the voltage at my outlet really good.because another machine operating perfectly.. My location in indonesia brother.. Any idea bro teckat? thanks.. Oo ya by the way yesterday i try to change the IH cable connector but still the same result e004-103..
                U have two iR's plugged into one outlet

                did u change the noise filter ?

                why don't u replace the entire fuser unit
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • mardi rk

                  #23
                  Re: ir6570 e0004-00103

                  Originally posted by teckat
                  U have two iR's plugged into one outlet

                  did u change the noise filter ?

                  why don't u replace the entire fuser unit
                  I already change unit 1 with another machine that run normally.. But still the error code shown.. This machine make me crazy hahah.. I think i already do the surgery totally to this machine.. Still got no result..

                  Comment

                  • Brian8506
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Feb 2009
                    • 1664

                    #24
                    Re: ir6570 e0004-00103

                    What the hell. I'll throw it out there. Did you reset the code in service mode?

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #25
                      Re: ir6570 e0004-00103

                      Originally posted by Brian8506
                      What the hell. I'll throw it out there. Did you reset the code in service mode?
                      good point------Safety no brain.JPG


                      I'll bet poster is a swapper & not a tech

                      poster did not mention how and if supply voltages were ever checked in printer or any procedures for discovery

                      poster replaced entire fuser & same exact code appears > shouldn't a light bulb go off in their head to examine beyond the fuser to another area in printer
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

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