IR 550 EO60 error - I'm back with a new prob

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  • Merv
    Technician

    Site Contributor
    50+ Posts
    • Nov 2010
    • 63

    IR 550 EO60 error - I'm back with a new prob

    This machine has worked well since my last problem, disassembly and reassembly, worked like a dream actually.

    Now I have this error code that translates as HV DC (transfer) Board Problem.

    I have two spare parts machines, I just don't have a clue where and what this is.

    Any help out there (in here?)

    Merv
  • Merv
    Technician

    Site Contributor
    50+ Posts
    • Nov 2010
    • 63

    #2
    Sorry, that should have read EO69 error code

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092

      #3
      E069 -.JPG
      E069.JPG
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Merv
        Technician

        Site Contributor
        50+ Posts
        • Nov 2010
        • 63

        #4
        Thanks but just where is this on the machine?

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        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092

          #5
          Originally posted by Merv
          Thanks but just where is this on the machine?


          If u do not know where the transfer/separation unit is and or the HV DC PCB-
          U need to place a service call for a Canon Tech to visit
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • Merv
            Technician

            Site Contributor
            50+ Posts
            • Nov 2010
            • 63

            #6
            Newbie but clever

            It was a late night here and I was in the middle of production. There is only one service tech in this far remote corner of BC and he is a really good tech. Has helped me out enormously. But he is not always available. After taking things apart and looking closely I was able to locate the prob, check my spare unit, found a good part, and it worked again. Working on the second edition now, I do two 1000 copy 12 page booklets a week. Not too big a production but the IR 550 runs for eight hours steady to put it out. And it is all deadline news production so I panic with a breakdown.

            I really appreciate all the help I get here. I don't know all the intricacies of these machines but after spending my entire working life (35 years) in the mechanical electrical field there isn't much that gets by me.

            Thanks though, I'll likely end up asking for help again.

            Merv

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16092

              #7
              Good Luck, help is always available = what did u replace or find ??
              ELVIS.jpg
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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              • Merv
                Technician

                Site Contributor
                50+ Posts
                • Nov 2010
                • 63

                #8
                Sorry took so long to get back to you. It was really simple after I looked deeper. Just a broken tungston wire. So I replaced the unit from the other spare machine.

                2.JPG

                Got another problem I haven't been able to solve though. I changed the solenoid, check the actuator, but the felt still doesn't move on its own. I keep moving in manually after 1000 to 2000 copies. Maybe should do it more frequently.

                WD 40 seems to clean the roller nice when it gets dirty and the copies still come out very clean. But I am ruining the fixer roller.

                This pic shows the obvious problem.
                1.JPG

                Thanks again

                Merv

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16092

                  #9
                  u can check if wire cleaner is moving in service mode

                  under I/O mode check DC-CON I/O P003 BIT 7 =

                  0 read is Home position for MSW6 for Trans/Sep actuator- move out to center position / power up printer- should drive back to HP
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22744

                    #10
                    Originally posted by Merv
                    Got another problem I haven't been able to solve though. I changed the solenoid, check the actuator, but the felt still doesn't move on its own. I keep moving in manually after 1000 to 2000 copies. Maybe should do it more frequently.

                    WD 40 seems to clean the roller nice when it gets dirty and the copies still come out very clean. But I am ruining the fixer roller.

                    This pic shows the obvious problem.
                    [ATTACH=CONFIG]8396[/ATTACH]

                    Thanks again

                    Merv
                    Check the reduction gear drive that advances the web. These gears can start to crumble after long exposure to heat. The red/orange teflon coating on the heat roller is also worn out. This is a regular consumable. Also be careful with the web retainers. They're made of plastic and also crumble.

                    When disassembling the fuser be careful with the halogen heat lamps. Like any halogen lamp, if you touch the lamp it shortens it's life, sometimes to mere seconds. You can touch the ceramic ends only.

                    When you get the fuser reassembled, be sure to clean the bed belts (3" wide belts with little holes in them) with orange cleaner. The oil from the web will make it slick and cause transport jams.

                    Congratulations on finding the broken corona wire. When you're ready to re-string the corona wire it may take you a dozen times to get a wire in there that is properly tensioned. This is one of the few tasks that requires an element of skill. When I was stringing 24 or more wires a day, I could do it at 1 minute per wire, but it's been a long time. Very few machines use corona wires anymore. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

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                    • watson
                      Technician

                      50+ Posts
                      • Sep 2009
                      • 64

                      #11
                      Also check the one-way bearing that the solenoid actuator moves.

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