Sorry - this is a strange one. I will have the tech out next week again, but not sure if he can get this or not. We have a mix of 32-bit (read XP/Vista) machines & 64-bit (7) machines. The 64-bit machines print using the built-in driver, and prints look fine so far, everything normal. 32-bit machines, somewhere along the way, started having issues with printing certain letters/words in bold. So far have seen this in both Word & Powerpoint. Some files will print a few words + a couple letters in bold from a 32-bit machine. These are all shared files. If I open the file and print from another 32-bit machine, it will print the same few letters/words in bold. If I open the same doc in Windows 7 64 and print, it looks fine. This is not a file issue, there's no funny coding in the document. It prints fine from Windows 7, its only all 32-bit machines. Doesn't matter whether I use a PCL5 or PCL6 driver. Ideas? I'm tired of playing with it, and while I think our print repair folks are great, he didn't sound real optimistic. Thanks all!
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Install and use the UFRII Print Driver. When printing in some applications with small fonts and/or line work, the PCL6 driver will BOLD these areas but the UFRII Driver will print them correctly.
http://www.usa.canon.com/cusa/support/office/color_imagerunner_copiers/Color_imageRUNNER_C4080_C4580_C5180_C5180i_C5185_C 5185_PRO_C5185i/color_imagerunner_c5185
#Drivers And Software**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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Check this thread out.
To sum it up there are 2 suggestions.
1. Get the latest version of UFRII
2. Set the driver for "heavy" paper.
edit -Teckat was a few minutes faster on the replyComment
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Thanks for the help. I will give this a shot and see if it resolves this.Comment
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Quite some time ago we had the same problem and resolved it (not seeing the TP) by going into the print driver and turning shading (or was it shadowing?) off.Comment
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Bold Fonts When Printing
imageRUNNER C4080 / C4580 / C5180 / C5185
IMG_0076.jpg
Install and use the Latest UFRII Print Driver.
When printing in some applications with small fonts and/or line work, the PCL6 driver will BOLD these areas but the UFRII Driver will print them correctly.**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Thanks all! Seems the UFRII driver may very well resolve this issue.Comment
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**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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This looks like black overprint or CMYK black.
There is an option in the printer drivers:
Preferences > quality > details > grey compensation "on"
This solves problems relating to the copier not using pure black when it should!
It may help this problem too.Comment
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Thanks for the tip - will keep it in mind, but for now, the issue has been resolved by using the UFRII print driver. Thanks everyone for sall your help on this.Comment
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Problem solved two weeks ago/ read entire post
to add on that CQ Issue is not from >gray compensation being OFF !!
Wake up Coffee.JPG**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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I'm happy to hear it's working but that's a workaround and not a solution in my eyes. Changing the drivers may work but if it was me it would bug me that I could not fix the problem properly. Some customers need to use PCL for their applications so this would not be an adequate answer for them!
Regards,
DaveComment
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Thanks again for the input, Dave. Fortunately for me, my only customers are my staff here, and they are able to print everything they need using the UFRII driver. Since the driver will soon be completely off the network this solution works for me, as I have already spent too much time on something that will very soon no longer pose any issue. Gray Compensation is Off in the Windows 7 driver, and yet poses no issue for printing from those computers, so I prefer to use the driver approach, as the two OSes require different drivers anyway, and honestly now, anyone who has Windows XP is printing nothing but text anyway.Comment
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