Hi Everyone!
I've got a problem with an IR2016. it has the following problem:
when copy from the ADF it makes a line on the paper ( eventhough the copied image is on the paper with good quality), not every copies , sometimes it does this faulty sometimes it doesn't, and usually this fault happens when my costumer wants to copy several pages, with one page it doesn't happen.
It does it also the same when it is on the copyboard,
The asset prints without mistake, so I guess I should look after when it scans or copy.
The drum was replaced for 1 month.
Strange!
Thank you in advance for your help!
Best regards,
Norbert
I've got a problem with an IR2016. it has the following problem:
when copy from the ADF it makes a line on the paper ( eventhough the copied image is on the paper with good quality), not every copies , sometimes it does this faulty sometimes it doesn't, and usually this fault happens when my costumer wants to copy several pages, with one page it doesn't happen.
It does it also the same when it is on the copyboard,
The asset prints without mistake, so I guess I should look after when it scans or copy.
The drum was replaced for 1 month.
Strange!
Thank you in advance for your help!
Best regards,
Norbert
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