[Jamming] Canon IR-2020 jamming

[concept001]

Help required,

i have a ir2020 that jams on exit with only about an inch of paper left in the exit rollers, i have changed the exit sensor thinking this will sort it and it did for about 20 copies then the problem re-occured. any ideas out there as i am not canon trained.

[zoraldinho]

For start we need a jam code.

[concept001]

Silly Question, how do i get the code ???

again i'm not canon trained

[teckat]

U GO IN SERVICE MODE> TO VIEW
1) Enter service mode.
Press the operation panel user mode key, 2 key, 8 key and user mode key in this order.
Service Report (REPORT)
Report Output>ERROR LOG LIST Jam and error history output
JAM.JPG
JAM1.JPG

[nick55]

need also to read the service manual if u want to be a good tech... suggestion only

[concept001]

thanks for the info on getting jam codes. i will post when i get to the customers.

Also if i had a manual i would read it ! lol

[teckat]

thanks for the info on getting jam codes. i will post when i get to the customers.

Also if i had a manual i would read it ! lol

Check your PM