Canon IR C3200 - Error E000020-02b0

[Guest]

Hi,

Received this error from our own copier... but i don't have manual for this one and i don't have that much experience from servicing copiers (just printers).
I've got some hints that this has got to do something with one of the drums, but which one ?

Could someone help me out here?
REALLY appriciated

[gazza]

E020 fault with drum / developer
the magenta drum needs replacing
xx=01 : y
xx=02 : M
xx=03 : C
xx=04 :BK

[Suke]

Ok,

Thanks

[Suke]

Help,

Now that i have finally changed that magenta drum, i receive error E000020-0424.
Do i need to replace black drum also ?

[welshman]

replace them all

i would replace them all you will get one error after the other
change them as a set also check the fuser unit that will go next

regards steve

[Suke]

Ok, will do

Thanks Steve

[Irish]

Go into service mode and chech under misc. It will give you reading for drum life Canon call it % but its not exact ... I would not let this exide 250 as drums start to drop toner and cause transfer belt slippage causing registration problems .. Mag is the most troublesome drum . (%)count carries reading with it and resets to 1 when you install a new drum .. New software has helped drum life issues but seems to double reading on a once off on drums installed during flashing .. Good Luck