iR 5055 double count on ledger

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  • Dexor
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jan 2010
    • 223

    #1

    iR 5055 double count on ledger

    Is this feature by default, or do I have to change it?
    Will be @ the site tomorrow, so trying to get ready in case it's not a default settings.

    If I have to change it, is it (in svce mode):

    copier/counter/total/service 2 ?
  • mrfixit51
    Lead Service Technician

    1,000+ Posts
    • Oct 2008
    • 1975

    #2
    Simply go to service mode, Copier>Option>User and set one of the counters to 102, this will show double clicks for ledger, then tell customer to report the 102 meter, not the 101.

    You cannot eliminate the 101 counter....
    "Once a King, always a King, but once a Knight is enough!"

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