Paper jamming at Heat roller

[keeycheng]

Hi, 2 of my photocopy machine has been producing some weird error, the paper will jam at the heat roller and wont come out...

Printing has been done in landscape or potrait mode, and oh ya, there is no any error code.

So anyone here can guide me how to check what is the problem?

[blackcat4866]

You've left out some important information.

What manufacturer and model of copier do you have?

... has been producing some weird error ...
... and oh ya, there is no any error code...

Which is it? Is there an error code, or not? If yes, what code?
This may surprise you, but technicians are not psychic. That is a popular belief though.

=^..^=

[rukshan4u2c]

check at the exit, some stripper finger or a paper seperater clip might be blocking the exit manually insert a paper and try to rotate the fuser area and observe whats blocking... see for paper exit sensor switch..

[teckat]

check at the exit, some stripper finger or a paper seperater clip might be blocking the exit manually insert a paper and try to rotate the fuser area and observe whats blocking... see for paper exit sensor switch..

?? which is the real plug
2130033568_af8f6a9831.jpg

[teckat]

Hi, 2 of my photocopy machine has been producing some weird error, the paper will jam at the heat roller and wont come out...

Printing has been done in landscape or potrait mode, and oh ya, there is no any error code.

So anyone here can guide me how to check what is the problem?

I see it now- u machine model & jam code is !@#$%^&*()_+| ?

mind-reader.jpg

[keeycheng]

really sorry to make such a huge mistake....
The copier model is Canon IR 6000 and Minolta D550.

There are no any error produced when the paper jam problem happening.

The paper will jam after it come out from heat roller, meaning a part of the paper pass the heat roller, a big part is still stuck behind it.

Anyone can make any suggestion?

[teckat]

there must be JAM CODES listed in service mode.
is there a finisher attached ??

simple procedure -pull out FIX UNIT- inspect GEARS/ & BUSHINGS

are u a tech ???

[keeycheng]

nop， i am not a tech, in fact , i am helping my father to check the causes.
But he said he already checked the gear and he said the gear is ok.

can i ask how to enter service mode?
finisher mean sorter?if so, then yes.

[CT Copier Repair]

yea
to enter service mode
its called call a tech

i am really a douchebag huh

[keeycheng]

hmm..the problem is...the tech i called , can come only at April...that is also based on him...

so what i thinking is to troubleshoot the problem myself, if the problem has an easy fix, it's good....

[teckat]

check your PM :)

[keeycheng]

Thanks man...