[Error Code] IR1024i USER ERROR CODE

[CanonSco]

Hi,

Maybe I am missing something, but is anyone able to help me?

I am going to have a look at an IR1024i tomorrow as an escalation for an other engineer.

They have been unsuccessful in getting it scanning to file. As you are aware it could be numeruous things, but as a starting point I tried to look up the code its giving at failure.

Now, the user error it comes back with is #803. In the manual I cant find any user codes going past the 7XX numbers.

Am I missing something. Or if anybody has a guide for me to double check how these should be set up on a domain environment, that would be great.

Edit, sorry for the font crazyness.

[Borsody75]

In the case of iR3225 #803 Cause:The connection was interrupted due to reasons on the recipient's side before all of the pages could be sent. Remedy:Try sending again.

[mrfixit51]

#803
Cause
-Before sending all pages, the network connection was
lost or disconnected by the recipient.

Remedy
-Check with the recipient that the connections are reestablished.
-Send the documents again.

[CanonSco]

Thanks for the promt replies guys.

Was this in the service manual. Cause I just couldnt see it.

[mrfixit51]

Was this in the service manual. Cause I just couldnt see it.

No, it is in the Universal Send Error Codes listing...

[Oze]

Yep send error....
Heya Fixit how's things m8

[mrfixit51]

Pretty good Oze,, how are things with you?

Miss you around here, glad you drop by once in awhile!!

[CanonSco]

Just to say thanks to mrfixit51 , he went out his way to help.

Thanks again, he is a true gentleman , man of the people etc etc

[mrfixit51]

Just to say thanks to mrfixit51 , he went out his way to help.

Thanks again, he is a true gentleman , man of the people etc etc

Well shucks,,, now I are blushin'...

[teckat]

Thanks for the promt replies guys.

Was this in the service manual. Cause I just couldnt see it.

Universal Send Error Codes

Universal Send Error Codes.pdf

[CanonSco]

Universal Send Error Codes

[ATTACH]9160[/ATTACH]

Thanks. The good man MrFixit51 beat ya too it
I found it on my laptop buried away anyway. Next to GP30 Parts catalouge as it would happen.

Thanks guys.

[mrfixit51]

Thanks. The good man MrFixit51 beat ya too it
I found it on my laptop buried away anyway. Next to GP30 Parts catalog as it would happen.

Thanks guys.

You are welcome,,, we are raising lots of digital dust looking up these archive pieces... ;-)