[Dead] adv fin a1

[roho]

Good day! I have an ir adv 5035 inner finisher a1-it was installed 1 day ago-latest firmware.
Now it throws error codes and jam codes for the finisher. The gripper assembly seems to seize up upon initialization. I have had to replace the gripper rail before, this one has the modified rail. Upon dissambly, the gripper seems to move freely. I was wondering if anybody has seen this problem before. Between this problem and the gripper rails, I swear I could take this finisher apart in my sleep.
Thanks in advance!

[CanonSco]

What error codes / jam codes?

[roho]

e 572 003-the jam codes are error induced for the finisher gripper init.

[CanonSco]

If you remove the gripper and manually wind the gears to their home position? Does it do the same?

You say the gripper "seizes" up , is it the gripper seizing, or is it hitting the plastics due to it either being o.o.p / open?

This is a brand new machine, yes? Do they come with the modified gripper as standard there? ( modified gripper arm holder ) as these , at least in the EU , had to have the rear sensor arm cut when installed or they travel too far back.

Out of my 150+ IRAC50XX machines, I have had to replace 3 grippers for being faulty. These either did not "open" correctly , hence hitting the plastics exiting the machine. Or in the case of 1 caused 1101 jams even though it was the newer type.

[roho]

The gripper is the new style-manually worked fine-turned out the delivery out put rollers on top were slightly dislodged, causing the gripper to bind and grind from above. Looked like a gripper issue, but was probably due to the movement of the machine.
Thanks for your help!

[CanonSco]

Ahhh. Crashed finisher.

Get used to it on the A1's