(I know this might sound like a stupid question, but I really have tried to figure this out on my own before asking.)
How do I know whether I have the Multi PDL Printer Kit E1 installed in my iR3570 or not? Right now, it is not listed on any of the installed parts menus, and (most importantly) I get an error whenever I try to print via the USB port. (The network port works for sending scanned documents but not for printing.)
All of that makes me think that I don't have the kit, except that when I opened up the back of the machine and compared the BootROM daughter board that plugs into the main board of the machine, everything about it is identical to the ones pictured on the Canon website in the Multi PDL Printer Kit E1.
Assuming that I have the correct driver on my computer and have the Multi PDL Printer Kit E1 installed, what else might cause the NG (#853) errors that I keep getting? Is it possible that printing has been disabled somewhere deep down in the firmware? Is there any way to change that?
One thing that makes me think that something is fishy is that in Additional Functions > Printer Settings there is no Utilities menu, only the Settings one.
Thanks in advance for any help or advice. This forum is pretty amazing.
Michael
How do I know whether I have the Multi PDL Printer Kit E1 installed in my iR3570 or not? Right now, it is not listed on any of the installed parts menus, and (most importantly) I get an error whenever I try to print via the USB port. (The network port works for sending scanned documents but not for printing.)
All of that makes me think that I don't have the kit, except that when I opened up the back of the machine and compared the BootROM daughter board that plugs into the main board of the machine, everything about it is identical to the ones pictured on the Canon website in the Multi PDL Printer Kit E1.
Assuming that I have the correct driver on my computer and have the Multi PDL Printer Kit E1 installed, what else might cause the NG (#853) errors that I keep getting? Is it possible that printing has been disabled somewhere deep down in the firmware? Is there any way to change that?
One thing that makes me think that something is fishy is that in Additional Functions > Printer Settings there is no Utilities menu, only the Settings one.
Thanks in advance for any help or advice. This forum is pretty amazing.
Michael
Comment