IR 3300 - not sure if upgradable

[djzolla]

hi there,

dont have any experience on the IR 3300 range. a client has the copier version of this machine IE. not ir3300N. they want to make it an 'N' version to be able to print to it. is this possible? and if so what are the procedures please.
ill take a stab and say ull need to change the bootrom chip and upgrade via SST?

any info would be greatly appreciated

[Copier_Guy]

hi there,

dont have any experience on the IR 3300 range. a client has the copier version of this machine IE. not ir3300N. they want to make it an 'N' version to be able to print to it. is this possible? and if so what are the procedures please.
ill take a stab and say ull need to change the bootrom chip and upgrade via SST?

any info would be greatly appreciated

You got it right on the first try, although, you may not need to upgrade the software, unless you run into problems. Just get a printer kit, which is basically the Boot Rom, install it and set it up.

[djzolla]

cheers for the quick reply ill give it a whirl

[jcarver]

You will indeed need a "print" boot rom. I am unaware of a procedure to eliminate "flashing" via SST.

[djzolla]

well i robbed a print boot rom off another copier althogh it was a ir3300i...not sure if this makes a difference or not? didnt think it would but might be wrong. copier booted up fine and asked to check network settings etc. put in IP SM GW etc. rebooted machine, pinged it from another device all seemed good. tried printing to it via a PCL driver but nothing would come through hmmmm!

spoke to canon about the MACS not being able to print and they said i needed a PS board anyone know about these boards and where they live? after install they said the appletalk would become available.

is it time to reload system software for ir3300N u think? any comments would again be appreciated.

regards
p

[Copier_Guy]

For the MACs, when you setup the print driver, instead of using the IP printing port, try using the LPD/LPR port. I found there were alot of problems associated with connecting via IP printing from MACs to these Canon Boxes. Whenever I run into a problem with the IP port, I automatically go to the LPD/LPR and viola, the Canons start spitting out paper.

Let us know if that helps.

[djzolla]

yeah tried using ip printing (LPR/LPD) as thats the only option for 'tcp/ip' printing on osx panther 10.3. 10.4 is much better for ip printing ive found.

its just kinda wierd that under network setting on the copier it doesnt have an option for appletalk. where it should be theres just a blank space/line....hmmm odd!

when i try IP printing via lpr/lpd port it just says its retrying constantly. as most of our clients are top graphic agencies in london ive had alot of experience in troubleshooting print probs on macs. usually in these situations we just revert back to appletalk as a fail safe. but as this aint available on the copier im stuck

seems very odd the PC is also having problems printing via standard TCP/IP port.just comes up with error printing.tried using LPR port aswell but to no avail.
the other odd thing was when i tried to setup the PC via ip standard port it asked me for addtional port info after putting in IP address of copier as if it didnt understand what it was going to....comes up with 'do u want to use generic network card'. we always use the Lpr/Lpd port when setting up printers PC or MAC based.
didnt have my laptop with me to eliminate there network which i might try just in case somethings up there...doubt it as u can ping it....

any ideas?

[djzolla]

just a quick one on this subject...is the bootrom for A ir3300i different than an ir 3300 ?

[Canuck]

same boot room..i have 3300s running on mac systems...try using PSe driver instead(emulated postscript)..what won't print?Their jobs?Test page? Try mapping driver out to another port also

[Glennw]

Even though you installed a N Boot rom YOU NEED TO FLASH THE SYSTEM SOFTWARE it seems someonr has given you some bad advice. After you flash the machine it will print just fine from mac and pc. Yes the boot rom is an N there is no software for the boot rom to load.

[djzolla]

thanks for the replies, ill give it a go today

[KenB]

Enabling printing on iR3300

You'll need to flash the machine with all "N" versions; both are contained on the firmware CD for the iR3300. You should be able to download this CD from the Canon Support site as an ISO file. Be sure to do allof the updates. Don't pick and choose, as all components need to be at the same level to "talk" correctly.

The iR3300 was from one of the earlier generations of machines where if you had printing installed, you had PCL and PostScript. (PostScript is required to print from the Mac OS, other than the newest machines, where Macs can print from OSX using the UFRII drivers). Only the latest machines make PostScript an additional option; in fact, it's not a board, but rather a license that gets installed.

If AppleTalk is missing from the configuration menu, look closely, and you'll notice that IPX/SPX (NetWare) is also missing. This is a dead giveaway that printing isn't properly enabled. As I recall, that's actually a Knowledgebase article on the support site. The deceiving part is that it will allow you to configure TCP/IP. The RUI will also work, but not printing. You can also use the RUI to check the configuration of the machine to see if the printing features are enabled. If you see them there, you're at least half way home.

The port name to use when printing using LPR is "lp", lower case, no quotes. It doesn't matter if it's Windows, Mac, or UNIX; it's still "lp". The "Use Default Port on Printer" (or something to that extent) setting in OSX doesn't have any effect. If LPR is failing, you may want to print a config page and see if LPR is enabled. If it's turned off, switch it back on from the control panel or the RUI.

When configuring a "Standard TCP/IP Port" in Windows, getting the "Generic Network Card" suggestion is a normally bad thing. You should get a positive message back that you are connecting to a Canon device, over port 9100. If SNMP and/or port 161 is blocked on your network, you'll get the "Generic Network Card" message. You can verify this by connecting a notebook PC with a crossover cable.

Hopefully, all this helps