canon ir c3220 w/ fiery x3e-01 endless spooling loop

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  • memphis
    Technician
    • Sep 2009
    • 13

    #1

    canon ir c3220 w/ fiery x3e-01 endless spooling loop

    Hello I've got a Canon ImageRunner C3220 w/ Fiery x3e-01 controller. When printing via the newest PS driver, Windows spooler keeps sending the job over to the printer then restarts and does it endlessly, on the printer LCD panel I see that the printer keeps adding and increasing the job number, but never prints anything. It just keeps receiving and increasing the same job. I've telnet the printer to port 9100 and it prints just fine, however. I've reset everything to factory defaults, but same issue. Any ideas guys?

    Thanks!
  • mrfixit51
    Lead Service Technician

    1,000+ Posts
    • Oct 2008
    • 1975

    #2
    You mention the newest PS driver, did it work correctly with the older version of the driver?
    "Once a King, always a King, but once a Knight is enough!"

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    • memphis
      Technician
      • Sep 2009
      • 13

      #3
      Originally posted by mrfixit51
      You mention the newest PS driver, did it work correctly with the older version of the driver?
      Negative. I tried the older drivers too, tried 2 different computers as well, same results.

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      • D_L_P
        Self Employed

        1,000+ Posts
        • Oct 2009
        • 1196

        #4
        I see you set it back to factory default but is Windows printing enabled on the Fiery? That can cause the problem you're having even if you're not using a SMB port (aka Windows printing) and are using port 9100. I think it's on by default but you may have to run through the setup after a restore to factory default just to lock it in.

        also, did you try a "clear server"?


        Another thing to check is the print queue is enabled. The Direct and Hold don't matter so much as print.

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        • memphis
          Technician
          • Sep 2009
          • 13

          #5
          Originally posted by D_L_P
          I see you set it back to factory default but is Windows printing enabled on the Fiery? That can cause the problem you're having even if you're not using a SMB port (aka Windows printing) and are using port 9100. I think it's on by default but you may have to run through the setup after a restore to factory default just to lock it in.

          also, did you try a "clear server"?


          Another thing to check is the print queue is enabled. The Direct and Hold don't matter so much as print.

          It originally had Windows printing enabled, but it's disabled after the factory default. Print queue is enabled. I'll try a clear server in a bit.

          Thanks for all the tips thus far guys!

          Comment

          • D_L_P
            Self Employed

            1,000+ Posts
            • Oct 2009
            • 1196

            #6
            Originally posted by memphis
            it's disabled after the factory default.
            I reread my post and realized I was kinda vague, Windows printing needs to be "ON" even if you aren't using a SMB port. If that and doing a clear server don't get it running I'd try reinstalling the system software. GL!

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