Canon IR 3100C error code E000020-0081 Help pls!!!

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  • chandra_mithra
    Technician
    • Jun 2011
    • 16

    #1

    [Misc] Canon IR 3100C error code E000020-0081 Help pls!!!

    Hi, am trying to troubleshoot the error code E000020-0081 in Canon IR3100C copier machine. I have already refilled the cartridges with toner. However, it is still displaying the same error code and unable to repair it. Can anyone guide me with the steps to resolve the issue? Video guidance if available will be much appreciated. Thanks in advance.

    Keshava
  • chandra_mithra
    Technician
    • Jun 2011
    • 16

    #2
    I was able to resolve the issue. I removed the drum unit and then cleaned the censor above the drum unit. that resolved my issue.

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    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Case Closed.JPG
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Mrigen
        Technician
        • Oct 2011
        • 19

        #4
        Re: Canon IR 3100C error code E000020-0081 Help pls!!!

        P-SENS-P is less than 255 when a base
        (drum face) of patch detection is read
        out.
        Go 2 COPIER>DISPLAY>DENS>P-SENS-P and check d value if it is less then 255 Clean the patch image reading sensor

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        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: Canon IR 3100C error code E000020-0081 Help pls!!!

          Originally posted by Mrigen
          P-SENS-P is less than 255 when a base
          (drum face) of patch detection is read
          out.
          Go 2 COPIER>DISPLAY>DENS>P-SENS-P and check d value if it is less then 255 Clean the patch image reading sensor
          I was able to resolve the issue. I removed the drum unit and then cleaned the censor above the drum unit. that resolved my issue.
          poster fixed issue back in June 10,2011
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • zoraldinho
            teacher-guide-expert-guru

            Site Contributor
            5,000+ Posts
            • Mar 2008
            • 5000

            #6
            Re: Canon IR 3100C error code E000020-0081 Help pls!!!

            Originally posted by teckat
            poster fixed issue back in June 10,2011
            06-10-2011
            If it ain't broke, don't fix it
            A picture is worth a thousand words

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            • vallvejo
              Technician
              • Aug 2011
              • 10

              #7
              Re: Canon IR 3100C error code E000020-0081 Help pls!!!

              Imprime primero un p-print con todos los datos de servicio y luego hazle un clear DC-CON y solucionado.

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              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: Canon IR 3100C error code E000020-0081 Help pls!!!

                Originally posted by vallvejo
                Imprime primero un p-print con todos los datos de servicio y luego hazle un clear DC-CON y solucionado.


                Try printing one p-print with all service data and then try a DC-CON clear and fixed.

                POSTER SOLVED THE ISSUE ON June 10,2011

                Smell Coffee new.png

                just a note>
                u can't PRINT A P-PRINT IF THE PRINTER IS IN AN ERROR CODE ~~~~~~~~~~~~~~~~
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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