i have a new Canon irc1028i the model very similsr to the irc 1021i
its a new mc and does about 500 copies a day at a customers
they are having about 5 or 6 paper pick up jams a day good quality paper well stored not doing it enough to diagnose it but there is a prob its usaually on a run of about 10 or more not on one sheet jobs and there seems to be either a pick up prob or exit prob always one in the unit after the fuser but before paper exit in that funny turnaround unit the jam counter says its paper pick up
any help appreciated
its a new mc and does about 500 copies a day at a customers
they are having about 5 or 6 paper pick up jams a day good quality paper well stored not doing it enough to diagnose it but there is a prob its usaually on a run of about 10 or more not on one sheet jobs and there seems to be either a pick up prob or exit prob always one in the unit after the fuser but before paper exit in that funny turnaround unit the jam counter says its paper pick up
any help appreciated
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