Canon IRC3200 not printing after removing ImagePass

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • ZeitaIT
    • Jun 2025

    #1

    Canon IRC3200 not printing after removing ImagePass

    Just installed universal send, fax and pdl board on c3200 to enable e-mail scan. Machine had imagepass that was removed. updated imgcnt to 0. Everything works except for printing. Printer gets the job and the log shows result of "NG". I can ping and I have tried PCL, PS drivers with tcp/ip port but with no luck.. what are we missing?
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Originally posted by ZeitaIT
    Just installed universal send, fax and pdl board on c3200 to enable e-mail scan. Machine had imagepass that was removed. updated imgcnt to 0. Everything works except for printing. Printer gets the job and the log shows result of "NG". I can ping and I have tried PCL, PS drivers with tcp/ip port but with no luck.. what are we missing?
    did u remove the C Boot Rom ?? &
    did u install the N-type Boot ROM from the Multi-Pdl Kit A1
    ???

    Resolution Switching Board-A1 is also REQUIRED for the Universal Send functionality.

    ????
    your Color Universal Send Kit A1P (enable with Tool and Dongle Key) the Dongle can only be used once on a 3200 printer-u can not use one from another 3200-
    did u use a new Send Kit ??

    did u reload the network settings under Additional Functions ??
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • aladdinhussein

      #3
      We just installed the universal send kit w/ Resolution switch board and surf board. The universal send kit was used but we were able to use the dongle to complete the installation. Is the N boot rom supposed to be included in the universal send kit.

      I will try to reset the network settings. but am I supposed to modify anything in the service mode?

      Thanks for your help.

      Comment

      • KenB
        Geek Extraordinaire

        2,500+ Posts
        • Dec 2007
        • 3944

        #4
        You may be a bit out of luck here.

        The Universal Send Kit is strictly a one-shot deal; there is a change that happens to the dongle when it gets installed, As I recall, it stores the serial number of the MFP so that it cannot successfully be used on another.

        The send kit does NOT contain an N type boot ROM, as it is not required for scanning. The N type boot ROM would come with the print kit. (Keep in mind that the Fiery controller requires a C type.)

        Your best bet may be eBay to find the N type if you can't otherwise come up with one. That part can be successfully moved from one machine to another.

        While not impossible, I think that you'd be much harder pressed to find an UNUSED Universal Send kit, as this machine may be a workhorse, but it has been discontinued for more than a few years now.

        Finally, you will most likely need to reflash all firmware with the new features installed so that they will be properly recognized and perform as they should. (Possibly not, but it would be best.)
        โ€œI think you should treat good friends like a fine wine. Thatโ€™s why I keep mine locked up in the basement.โ€ - Tim Hawkins

        Comment

        • aladdinhussein

          #5
          It is hard to look online because I don't have the N type boot rom part #. but If you don't mind I have a few questions. Can I use SST to modify the C type to N type. the print kit is being sold for $250-$450(I don't really need the whole thing) but the SST is $30.
          If non of these works, Do you think a Tech from Canon can flash the rom to convert it from C type to N type.

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Originally posted by aladdinhussein
            It is hard to look online because I don't have the N type boot rom part #. but If you don't mind I have a few questions. Can I use SST to modify the C type to N type. the print kit is being sold for $250-$450(I don't really need the whole thing) but the SST is $30.
            If non of these works, Do you think a Tech from Canon can flash the rom to convert it from C type to N type.
            how did u register that Dongle ??
            as quoted "it is married to the printer serial number that it was first installed on"
            one time use only

            Boot Rom can not be converted___________from a C to N
            u don't have to flash or modify the "N" Boot rom , 3200 printer will recognize it -
            if u have old Firmware u will need to update it anyway-


            N comes in Kit/ be careful if someone is selling it separately
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • ZeitaIT

              #7
              We bought the universal send with the resolution board and the fax (all cost about $800). The company send the dongle along with it and the copier was updated successfully with the software(serialzied). Like I said the machine now sends via email (didn't do before) so I know the universal kit and boards were installed successfully. Didn't do anything with firmware which I don't recall seeing on canon website.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                if the printer had a imagePass C1 it had a C Boot Rom

                Multi-Pdl print kit A1 needs the N Boot Rom
                1-f
                or PDL Print Function
                2-Color Network Scanner Function(To use the Color Network Scanner function, Color Network Scan-Gear software must be installed on your computer.
                Color Network Scan-Gear is a software program that enables you to load scanned images from an imageRUNNER to a computer.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • aladdinhussein

                  #9
                  I have canon 6800 that I want to get rid of. Do you think I can take the N rom from the 6800 and install it in the 3200 ?

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Originally posted by aladdinhussein
                    I have canon 6800 that I want to get rid of. Do you think I can take the N rom from the 6800 and install it in the 3200 ?

                    Multi-PDL Printer Kit-C1 is for 6800/
                    give it a try
                    -

                    I know the Multi-PDL Printer Kit-A2 for 3220 will not work in 3200
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • mrfixit51
                      Lead Service Technician

                      1,000+ Posts
                      • Oct 2008
                      • 1975

                      #11
                      Originally posted by aladdinhussein
                      Do you think I can take the N rom from the 6800 and install it in the 3200 ?
                      No, they are not compatible with each other.
                      "Once a King, always a King, but once a Knight is enough!"

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        Originally posted by mrfixit51
                        No, they are not compatible with each other.

                        Square peg/Round hole ?
                        or Looks the Same,why not/if Shoe fits wear it ?
                        or isn't a PDL a PDL ???
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • KL568
                          _

                          250+ Posts
                          • Feb 2011
                          • 324

                          #13
                          Evet tried before, think it won't bootup or LCD screen progress bar kinda of stuck at 1/4.

                          Aladdinhussein,
                          As the imagePASS was taken off, did the machine's Fiery video card been taken out and replace by another board with "SURF" wordings on it? if you did, then it best to perform a clear MMI then download another type of printer driver known as UFR without "II" or "2" from Canon support website.

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Originally posted by kl568
                            evet tried before, think it won't bootup or lcd screen progress bar kinda of stuck at 1/4.

                            Aladdinhussein,
                            as the imagepass was taken off, did the machine's fiery video card been taken out and replace by another board with "surf" wordings on it? If you did, then it best to perform a clear mmi then download another type of printer driver known as ufr without "ii" or "2" from canon support website.


                            u still need the "N" boot rom
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • charm5496
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Apr 2008
                              • 2387

                              #15
                              The SURF board and the N boot rom are a set and need to be installed together in order to get the machine printing.
                              Accidents don't just happen. They must be carelessly planned.

                              Comment

                              Working...